{"id":1010552,"date":"2026-04-17T15:53:23","date_gmt":"2026-04-17T14:53:23","guid":{"rendered":"https:\/\/odigo.com\/sector-minorista-y-comercio-electronico\/"},"modified":"2026-04-22T09:44:23","modified_gmt":"2026-04-22T08:44:23","slug":"sector-minorista-y-comercio-electronico","status":"publish","type":"page","link":"https:\/\/odigo.com\/es\/sector-minorista-y-comercio-electronico\/","title":{"rendered":"Sector minorista y comercio electr\u00f3nico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1010552\" class=\"elementor elementor-1010552 elementor-1009588\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44f5ccc e-con-full e-flex e-con e-parent\" data-id=\"44f5ccc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a55393d elementor-widget elementor-widget-heading\" data-id=\"6a55393d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Sector minorista y comercio electr\u00f3nico<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d7093c elementor-widget elementor-widget-heading\" data-id=\"48d7093c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La experiencia del cliente, el nuevo motor de crecimiento del comercio minorista y electr\u00f3nico.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487bb58 elementor-widget elementor-widget-text-editor\" data-id=\"487bb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConvierte cada interacci\u00f3n en una experiencia memorable que fomente la fidelidad.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45c56b8e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"45c56b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/solicita-una-demostracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicita una demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3f83f2 elementor-widget elementor-widget-image\" data-id=\"7d3f83f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"2556\" height=\"853\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp\" class=\"attachment-full size-full wp-image-1010549\" alt=\"banner para comercios\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp 2556w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-300x100.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-1024x342.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-768x256.webp 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-1536x513.webp 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-2048x683.webp 2048w\" sizes=\"auto, (max-width: 2556px) 100vw, 2556px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fa3bf7b e-con-full e-flex e-con e-parent\" data-id=\"6fa3bf7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f4bb3cc e-flex e-con-boxed e-con e-child\" data-id=\"3f4bb3cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7dc125a4 e-flex e-con-boxed e-con e-child\" data-id=\"7dc125a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-623b4c4a elementor-widget elementor-widget-heading\" data-id=\"623b4c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La relaci\u00f3n con el cliente como \u00e1rea de diferenciaci\u00f3n y rendimiento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f39bd25 e-con-full e-flex e-con e-child\" data-id=\"3f39bd25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25b0bf2b e-con-full e-flex e-con e-child\" data-id=\"25b0bf2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-493562cd elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"493562cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"15\" viewBox=\"0 0 16 15\" fill=\"none\"><path d=\"M0.605957 14.3451C2.49369 12.3429 5.05661 11.1124 7.87957 11.1124C10.7025 11.1124 13.2654 12.3429 15.1532 14.3451M11.5164 4.24289C11.5164 6.25144 9.88812 7.87969 7.87957 7.87969C5.87102 7.87969 4.24276 6.25144 4.24276 4.24289C4.24276 2.23433 5.87102 0.606079 7.87957 0.606079C9.88812 0.606079 11.5164 2.23433 11.5164 4.24289Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481ec97a elementor-widget elementor-widget-heading\" data-id=\"481ec97a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fidelizar a una clientela vol\u00e1til e hiperconectada<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a7725cf elementor-widget elementor-widget-text-editor\" data-id=\"1a7725cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEn el comercio minorista, la competencia est\u00e1 al alcance de un clic: los consumidores pueden cambiar de marca muy f\u00e1cilmente, a veces tras una sola mala experiencia. Por eso, para las empresas, cada interacci\u00f3n es crucial para fidelizar a los clientes. Entre el sitio web, la aplicaci\u00f3n m\u00f3vil, las redes sociales y la tienda, es esencial ofrecer una experiencia de compra fluida y coherente.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a74b353 e-con-full e-flex e-con e-child\" data-id=\"2a74b353\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20b4b8be elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"20b4b8be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9206 7.07151V4.64698C11.9206 2.41525 10.1114 0.606079 7.87969 0.606079C5.64797 0.606079 3.8388 2.41525 3.8388 4.64698V7.07151M4.48534 15.1533H11.274C12.6319 15.1533 13.3108 15.1533 13.8295 14.889C14.2857 14.6566 14.6566 14.2857 14.889 13.8295C15.1533 13.3108 15.1533 12.6319 15.1533 11.274V10.9508C15.1533 9.5929 15.1533 8.91397 14.889 8.39533C14.6566 7.93913 14.2857 7.56822 13.8295 7.33577C13.3108 7.07151 12.6319 7.07151 11.274 7.07151H4.48534C3.12747 7.07151 2.44854 7.07151 1.9299 7.33577C1.47369 7.56822 1.10279 7.93913 0.870338 8.39533C0.606079 8.91397 0.606079 9.5929 0.606079 10.9508V11.274C0.606079 12.6319 0.606079 13.3108 0.870338 13.8295C1.10279 14.2857 1.47369 14.6566 1.9299 14.889C2.44854 15.1533 3.12747 15.1533 4.48534 15.1533Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a240d7 elementor-widget elementor-widget-heading\" data-id=\"22a240d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Una experiencia personalizada gracias a los datos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410d9414 elementor-widget elementor-widget-text-editor\" data-id=\"410d9414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLas empresas disponen de una gran cantidad de datos sobre sus clientes: historial de compras, preferencias, interacciones anteriores, etc. Explotando esta informaci\u00f3n, pueden ofrecer experiencias m\u00e1s personalizadas y contextualizadas. El reto es utilizar estos datos para ofrecer una visi\u00f3n de 360\u00b0 del cliente, que permita a los asesores responder de forma precisa y personalizada, anticip\u00e1ndose a las necesidades y recomendando los productos m\u00e1s adecuados para cada cliente. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66f6ab0 e-con-full e-flex e-con e-child\" data-id=\"66f6ab0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98c1b6a elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"98c1b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9206 7.07151V4.64698C11.9206 2.41525 10.1114 0.606079 7.87969 0.606079C5.64797 0.606079 3.8388 2.41525 3.8388 4.64698V7.07151M4.48534 15.1533H11.274C12.6319 15.1533 13.3108 15.1533 13.8295 14.889C14.2857 14.6566 14.6566 14.2857 14.889 13.8295C15.1533 13.3108 15.1533 12.6319 15.1533 11.274V10.9508C15.1533 9.5929 15.1533 8.91397 14.889 8.39533C14.6566 7.93913 14.2857 7.56822 13.8295 7.33577C13.3108 7.07151 12.6319 7.07151 11.274 7.07151H4.48534C3.12747 7.07151 2.44854 7.07151 1.9299 7.33577C1.47369 7.56822 1.10279 7.93913 0.870338 8.39533C0.606079 8.91397 0.606079 9.5929 0.606079 10.9508V11.274C0.606079 12.6319 0.606079 13.3108 0.870338 13.8295C1.10279 14.2857 1.47369 14.6566 1.9299 14.889C2.44854 15.1533 3.12747 15.1533 4.48534 15.1533Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca00ab2 elementor-widget elementor-widget-heading\" data-id=\"ca00ab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">El servicio al cliente como motor de crecimiento<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0f798 elementor-widget elementor-widget-text-editor\" data-id=\"ed0f798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHist\u00f3ricamente percibido como un centro de costes, el reto del comercio minorista es transformar el centro de contacto en un aut\u00e9ntico centro de beneficios.\n\n\u00bfC\u00f3mo podemos hacerlo? Automatizando las preguntas sencillas y repetitivas (\u00ab\u00bfEst\u00e1 abierto ma\u00f1ana? \u00bfCu\u00e1l es su horario de apertura?\u00bb, por ejemplo) mediante bots. Liberados de estas tareas, tus asesores pueden dedicar su tiempo a tareas que generan ingresos directos: ayudar a los clientes en su trabajo diario, proporcionarles asesoramiento y apoyo, etc.  \n\nEsto significa que cada contacto se convierte en una oportunidad de venta. De este modo, cada contacto se convierte en una oportunidad de venta. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13a3f93e e-con-full e-flex e-con e-child\" data-id=\"13a3f93e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-53749323 e-con-full e-flex e-con e-child\" data-id=\"53749323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13c0c642 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"13c0c642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-thumbs-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M466.27 286.69C475.04 271.84 480 256 480 236.85c0-44.015-37.218-85.58-85.82-85.58H357.7c4.92-12.81 8.85-28.13 8.85-46.54C366.55 31.936 328.86 0 271.28 0c-61.607 0-58.093 94.933-71.76 108.6-22.747 22.747-49.615 66.447-68.76 83.4H32c-17.673 0-32 14.327-32 32v240c0 17.673 14.327 32 32 32h64c14.893 0 27.408-10.174 30.978-23.95 44.509 1.001 75.06 39.94 177.802 39.94 7.22 0 15.22.01 22.22.01 77.117 0 111.986-39.423 112.94-95.33 13.319-18.425 20.299-43.122 17.34-66.99 9.854-18.452 13.664-40.343 8.99-62.99zm-61.75 53.83c12.56 21.13 1.26 49.41-13.94 57.57 7.7 48.78-17.608 65.9-53.12 65.9h-37.82c-71.639 0-118.029-37.82-171.64-37.82V240h10.92c28.36 0 67.98-70.89 94.54-97.46 28.36-28.36 18.91-75.63 37.82-94.54 47.27 0 47.27 32.98 47.27 56.73 0 39.17-28.36 56.72-28.36 94.54h103.99c21.11 0 37.73 18.91 37.82 37.82.09 18.9-12.82 37.81-22.27 37.81 13.489 14.555 16.371 45.236-5.21 65.62zM88 432c0 13.255-10.745 24-24 24s-24-10.745-24-24 10.745-24 24-24 24 10.745 24 24z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56e13218 elementor-widget elementor-widget-heading\" data-id=\"56e13218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Desarrollar a tus empleados<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731db245 elementor-widget elementor-widget-text-editor\" data-id=\"731db245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aumentar el valor del personal bancario tambi\u00e9n implica proporcionarles herramientas de relaci\u00f3n con el cliente de alto rendimiento y soluciones digitales adecuadas (CRM, CCaaS, CXaaS, etc.). Los asesores bien equipados con herramientas ergon\u00f3micas, unificadas, asistidas y guiadas se sienten m\u00e1s reconocidos y son capaces de crear una experiencia de cliente de alta calidad. Esta combinaci\u00f3n de habilidades humanas y herramientas tecnol\u00f3gicas se est\u00e1 convirtiendo en un factor clave para la satisfacci\u00f3n y la fidelidad de los clientes.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b91b17 e-con-full e-flex e-con e-child\" data-id=\"7b91b17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4a64c elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6d4a64c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91b2ab3 elementor-widget elementor-widget-heading\" data-id=\"91b2ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La necesidad de inmediatez y disponibilidad<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75f7e99 elementor-widget elementor-widget-text-editor\" data-id=\"75f7e99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLos consumidores esperan respuestas inmediatas, accesibles 24 horas al d\u00eda, 7 d\u00edas a la semana, y en el canal que elijan. Tambi\u00e9n quieren poder pasar de uno a otro sin tener que repetir su petici\u00f3n. \n\nPara responder a estas expectativas, las empresas deben ser capaces de identificar r\u00e1pidamente el motivo del contacto y calificar las necesidades del cliente para dirigirlo al contacto adecuado. Esta capacidad es tanto m\u00e1s importante cuanto que los cat\u00e1logos de productos son vastos y los motivos de contacto numerosos. Los periodos de mayor actividad, como las rebajas o las fiestas, tambi\u00e9n generan grandes vol\u00famenes de consultas. Calificar y enrutar las solicitudes de forma eficiente se convierte en algo esencial para garantizar una experiencia fluida.   \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16931e14 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"16931e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/solicita-una-demostracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicita una demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cf598e7 e-con-full e-flex e-con e-parent\" data-id=\"5cf598e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-365a250 e-flex e-con-boxed e-con e-child\" data-id=\"365a250\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4898aab6 e-flex e-con-boxed e-con e-child\" data-id=\"4898aab6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5641bec3 elementor-widget elementor-widget-heading\" data-id=\"5641bec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Necesidades espec\u00edficas para cada tipo de minorista<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69b7ac0f e-con-full e-flex e-con e-child\" data-id=\"69b7ac0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-22737f49 e-con-full e-flex e-con e-child\" data-id=\"22737f49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69087712 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"69087712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c414d3 elementor-widget elementor-widget-heading\" data-id=\"1c414d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Minoristas y tiendas especializadas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb27a4 elementor-widget elementor-widget-text-editor\" data-id=\"8bb27a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPara estos grandes nombres de la distribuci\u00f3n, el mayor reto es unificar la experiencia entre el sitio web y la red de tiendas. Se trata de gestionar grandes vol\u00famenes de solicitudes garantizando al mismo tiempo una continuidad perfecta para el cliente, que puede, por ejemplo, querer comprobar la disponibilidad de un producto en l\u00ednea antes de visitar la tienda. \n\nAl automatizar las preguntas m\u00e1s frecuentes, los asesores pueden centrarse en consejos de mayor valor que refuercen la relaci\u00f3n con el cliente y fomenten las visitas a la tienda.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a86b624 e-con-full e-flex e-con e-child\" data-id=\"7a86b624\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6672e1 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5b6672e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8b4e50 elementor-widget elementor-widget-heading\" data-id=\"6b8b4e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Lujo y moda<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bba1fcf elementor-widget elementor-widget-text-editor\" data-id=\"3bba1fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEn estos sectores, la experiencia de compra debe ser irreprochable. El reto consiste en trasladar a Internet el excelente servicio y la asistencia a medida de la tienda. \n\nEl asesor de clientes desempe\u00f1a el papel de embajador: su conocimiento preciso de la historia y las preferencias del cliente le permite ofrecer un servicio proactivo y personalizado, ampliando una relaci\u00f3n privilegiada y exclusiva con la marca.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6795fb55 e-con-full e-flex e-con e-child\" data-id=\"6795fb55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-685c55f0 e-con-full e-flex e-con e-child\" data-id=\"685c55f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee34b77 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1ee34b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c887790 elementor-widget elementor-widget-heading\" data-id=\"6c887790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Actores del comercio electr\u00f3nico y mercados<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7354093c elementor-widget elementor-widget-text-editor\" data-id=\"7354093c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPara estos actores 100% digitales, el servicio de atenci\u00f3n al cliente es a menudo el principal punto de contacto humano. La prioridad es doble: por un lado, intervenir en el momento oportuno para asesorar a un visitante y finalizar una venta; por otro, gestionar el gran volumen de solicitudes posteriores a la compra (entrega, devoluciones) con la m\u00e1xima eficacia. \n\nEl rendimiento de nuestro servicio log\u00edstico y posventa es un factor clave para fidelizar a nuestros clientes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c76556 e-con-full e-flex e-con e-child\" data-id=\"5c76556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3918bd elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6f3918bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7692e2ab elementor-widget elementor-widget-heading\" data-id=\"7692e2ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Marcas de venta directa<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd9b9f0 elementor-widget elementor-widget-text-editor\" data-id=\"1cd9b9f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEstas marcas basan su \u00e9xito en un v\u00ednculo directo y aut\u00e9ntico con su comunidad. Por tanto, el centro de contacto es estrat\u00e9gico: encarna los valores de la marca y se convierte en una fuente de informaci\u00f3n esencial para comprender las expectativas de los clientes. \n\nCada interacci\u00f3n es una oportunidad para recabar opiniones, perfeccionar la oferta y convertir a los primeros compradores en aut\u00e9nticos embajadores.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b85e03a e-con-full e-flex e-con e-parent\" data-id=\"b85e03a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a474d0a e-flex e-con-boxed e-con e-child\" data-id=\"a474d0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-88ca953 e-con-full e-flex e-con e-child\" data-id=\"88ca953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1e89fa5 e-flex e-con-boxed e-con e-child\" data-id=\"1e89fa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cec8f4 elementor-widget elementor-widget-heading\" data-id=\"2cec8f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resultados concretos para nuestros clientes que utilizan la soluci\u00f3n Odigo Enterprise CCaaS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee37cdc e-con-full e-flex e-con e-child\" data-id=\"ee37cdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7a4ef43 e-con-full e-flex e-con e-child\" data-id=\"7a4ef43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b2efb elementor-widget elementor-widget-counter\" data-id=\"66b2efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">reducci\u00f3n del volumen de llamadas entrantes gracias a la automatizaci\u00f3n y al autoservicio<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2309a08 e-con-full e-flex e-con e-child\" data-id=\"2309a08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14cf51a elementor-widget elementor-widget-counter\" data-id=\"14cf51a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">reducci\u00f3n del tiempo medio de conversaci\u00f3n gracias a una mejor calificaci\u00f3n de las solicitudes y a un acceso r\u00e1pido a la informaci\u00f3n del cliente<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"25\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64702a1 e-con-full e-flex e-con e-child\" data-id=\"64702a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a201301 elementor-widget elementor-widget-counter\" data-id=\"a201301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">menos transferencias de llamadas gracias al encaminamiento inteligente y a la calificaci\u00f3n autom\u00e1tica de las solicitudes<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"40\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3865800 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3865800\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3158f6d e-con-full e-flex e-con e-child\" data-id=\"3158f6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be71ed9 elementor-widget elementor-widget-counter\" data-id=\"be71ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">mayor accesibilidad gracias a una mejor gesti\u00f3n de los picos de llamadas y a una mayor disponibilidad de los equipos<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4398dd elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"a4398dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b12f778 e-con-full e-flex e-con e-parent\" data-id=\"1b12f778\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d3f7d8b e-flex e-con-boxed e-con e-child\" data-id=\"d3f7d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e6ccb1 e-flex e-con-boxed e-con e-child\" data-id=\"8e6ccb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e479d37 elementor-widget elementor-widget-heading\" data-id=\"7e479d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refuerza la relaci\u00f3n con tus clientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f8beccd e-con-full e-flex e-con e-child\" data-id=\"7f8beccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f67c335 e-con-full e-flex e-con e-child\" data-id=\"f67c335\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e850bc8 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4e850bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e54dd8b elementor-widget elementor-widget-heading\" data-id=\"2e54dd8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Centro de Contacto Odigo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa3c7ba elementor-widget elementor-widget-text-editor\" data-id=\"5aa3c7ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAprovecha nuestra plataforma de centro de contacto en la nube: una soluci\u00f3n omnicanal, modular y altamente configurable para la diversidad de interacciones del comercio minorista y electr\u00f3nico.\n\nLos asesores tienen una visi\u00f3n unificada de las interacciones en todos los canales. Como resultado, pueden responder m\u00e1s r\u00e1pidamente a las solicitudes y ofrecer a los clientes una experiencia fluida durante todo el proceso de compra. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cf408ca e-con-full e-flex e-con e-child\" data-id=\"3cf408ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35a79756 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"35a79756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73feb864 elementor-widget elementor-widget-heading\" data-id=\"73feb864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Orquestador de IA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7758ded7 elementor-widget elementor-widget-text-editor\" data-id=\"7758ded7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAutomatiza las solicitudes sencillas y cualifica las interacciones mediante inteligencia artificial. Tus clientes pueden acceder r\u00e1pidamente a la informaci\u00f3n que necesitan, mientras tus asesores se centran en solicitudes m\u00e1s complejas. \n\nMejora la satisfacci\u00f3n del cliente al tiempo que optimizas la eficacia operativa. Esta orquestaci\u00f3n inteligente tambi\u00e9n permite absorber los picos de actividad, sobre todo durante las rebajas o las fiestas. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a384161 e-con-full e-flex e-con e-child\" data-id=\"5a384161\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-64ef387a e-con-full e-flex e-con e-child\" data-id=\"64ef387a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d06b635 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3d06b635\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f06fce elementor-widget elementor-widget-heading\" data-id=\"74f06fce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Salida<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6deca40c elementor-widget elementor-widget-text-editor\" data-id=\"6deca40c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAntic\u00edpate a las necesidades de tus clientes con comunicaciones proactivas. Mantenlos informados en los momentos clave del recorrido del cliente: confirmaci\u00f3n del pedido, seguimiento de la entrega, disponibilidad del producto u ofertas promocionales. \n\nReduce el volumen de solicitudes entrantes al tiempo que aumentas el compromiso y la satisfacci\u00f3n.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25e1537b e-con-full e-flex e-con e-child\" data-id=\"25e1537b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-155b35e5 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"155b35e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83f0dba elementor-widget elementor-widget-heading\" data-id=\"83f0dba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Centro de Contacto Ampliado Odigo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a3ef0f elementor-widget elementor-widget-text-editor\" data-id=\"39a3ef0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConecta tu centro de contacto con los equipos sobre el terreno cuando determinadas solicitudes requieran la intervenci\u00f3n de un asesor en la tienda o de un experto en el producto.\n\nTransfiere f\u00e1cilmente las interacciones al contacto adecuado. Los clientes pueden comprobar la disponibilidad de un art\u00edculo, obtener asesoramiento personalizado o ser guiados a trav\u00e9s de un proceso de compra m\u00e1s complejo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52ac5fef e-con-full e-flex e-con e-parent\" data-id=\"52ac5fef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2ee85c2e e-flex e-con-boxed e-con e-child\" data-id=\"2ee85c2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3ade35 elementor-widget elementor-widget-heading\" data-id=\"2a3ade35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">TESTIMONIOS DE CLIENTES<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed3f552 elementor-widget elementor-widget-heading\" data-id=\"4ed3f552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u00e9 hace \u00fanico a Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626eb78a e-con-full e-flex e-con e-child\" data-id=\"626eb78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-16407dc0 e-con-full e-flex e-con e-child\" data-id=\"16407dc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2541ec31 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2541ec31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3842d7f9 elementor-widget elementor-widget-heading\" data-id=\"3842d7f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un l\u00edder europeo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7864e4 elementor-widget elementor-widget-text-editor\" data-id=\"2f7864e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo ayuda a sus m\u00e1s de 250 clientes a optimizar sus relaciones con los clientes y ayuda a los agentes a gestionar sus interacciones de forma m\u00e1s eficaz y a aumentar la eficiencia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9368c66 e-con-full e-flex e-con e-child\" data-id=\"9368c66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4efcc449 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4efcc449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"35\" viewBox=\"0 0 27 35\" fill=\"none\"><path d=\"M6.52121 22.4991L5.14583 32.8542L12.4108 28.4952C12.6478 28.353 12.7662 28.2819 12.8927 28.2542C13.0046 28.2296 13.1204 28.2296 13.2323 28.2542C13.3588 28.2819 13.4772 28.353 13.7142 28.4952L20.9792 32.8542L19.6047 22.4946M20.0702 4.74823C20.3147 5.33963 20.784 5.80972 21.3751 6.05515L23.4475 6.9136C24.0389 7.15859 24.5088 7.62849 24.7538 8.21994C24.9987 8.8114 24.9987 9.47594 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1.67047 7.65884 1.89474 7.43464C2.119 7.21044 2.38524 7.03263 2.67825 6.91137L4.74916 6.05354C5.34003 5.80921 5.80983 5.34043 6.05542 4.75007L6.91384 2.67759C7.15882 2.08613 7.62871 1.61623 8.22014 1.37124C8.81157 1.12625 9.47609 1.12625 10.0675 1.37124L12.1384 2.22907C12.7299 2.47346 13.3942 2.47296 13.9853 2.22769L16.0585 1.37257C16.6499 1.12772 17.3143 1.12777 17.9056 1.37271C18.4969 1.61765 18.9667 2.08742 19.2117 2.67872L20.0704 4.75182L20.0702 4.74823Z\" stroke=\"white\" stroke-width=\"2.375\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b520d7 elementor-widget elementor-widget-heading\" data-id=\"18b520d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pionera en experiencia del cliente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c157205 elementor-widget elementor-widget-text-editor\" data-id=\"3c157205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo lleva 40 a\u00f1os invirtiendo en innovaci\u00f3n y tecnolog\u00edas de vanguardia: Nube p\u00fablica y privada, Inteligencia Artificial, conectores CRM, QM, WFM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1df52ac1 e-con-full e-flex e-con e-child\" data-id=\"1df52ac1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e73f491 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6e73f491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"15\" viewBox=\"0 0 16 15\" fill=\"none\"><path d=\"M0.605957 14.3451C2.49369 12.3429 5.05661 11.1124 7.87957 11.1124C10.7025 11.1124 13.2654 12.3429 15.1532 14.3451M11.5164 4.24289C11.5164 6.25144 9.88812 7.87969 7.87957 7.87969C5.87102 7.87969 4.24276 6.25144 4.24276 4.24289C4.24276 2.23433 5.87102 0.606079 7.87957 0.606079C9.88812 0.606079 11.5164 2.23433 11.5164 4.24289Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aff86c2 elementor-widget elementor-widget-heading\" data-id=\"6aff86c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un \u00fanico punto de contacto<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e447038 elementor-widget elementor-widget-text-editor\" data-id=\"3e447038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo es operador, editor, integrador y experto en negocios, y te apoyar\u00e1 de principio a fin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c43e77b e-con-full e-flex e-con e-parent\" data-id=\"5c43e77b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f2e160 e-flex e-con-boxed e-con e-child\" data-id=\"5f2e160\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c57f42 elementor-widget elementor-widget-heading\" data-id=\"22c57f42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">TESTIMONIOS DE CLIENTES<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2529ef8d elementor-widget elementor-widget-heading\" data-id=\"2529ef8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestros casos pr\u00e1cticos en el sector minorista y de comercio electr\u00f3nico<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7ee753 e-flex e-con-boxed e-con e-child\" data-id=\"e7ee753\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3cb77b08 e-con-full e-flex e-con e-child\" data-id=\"3cb77b08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f42c09e elementor-widget elementor-widget-image\" data-id=\"4f42c09e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"61\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/07\/2021-03-29_Odigo_com-v2_logos__Dior-logo_214x60px_RGB.png\" class=\"attachment-large size-large wp-image-1006773\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e56792d e-con-full e-flex e-con e-child\" data-id=\"6e56792d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8708646 elementor-widget elementor-widget-image\" data-id=\"8708646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"60\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/FNAC-logo-1.png\" class=\"attachment-large size-large wp-image-1006710\" alt=\"Logotipo Fnac\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee9341b e-con-full e-flex e-con e-child\" data-id=\"1ee9341b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7138fb55 elementor-widget elementor-widget-image\" data-id=\"7138fb55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"61\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-03-29_Odigo_com-v2_logos__Castorama-logo_214x60px_RGB.png\" class=\"attachment-large size-large wp-image-1010550\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3540ea1d e-con-full e-flex e-con e-child\" data-id=\"3540ea1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c664cc0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5c664cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/clientes-y-referencias\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubre todos nuestros clientes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7168b2a9 e-con-full e-flex e-con e-parent\" data-id=\"7168b2a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7438df91 e-con-full e-flex e-con e-child\" data-id=\"7438df91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dbf0f4e elementor-widget elementor-widget-heading\" data-id=\"1dbf0f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Para saber m\u00e1s<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e001146 e-con-full e-flex e-con e-child\" data-id=\"4e001146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab2336 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"3ab2336\" data-element_type=\"widget\" data-e-type=\"widget\" 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.elementor-element.elementor-element-9a4dd0c .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}.elementor-1002646 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-text, .elementor-1002646 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-text a{color:#717680;}.elementor-1002646 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1002646\" class=\"elementor elementor-1002646 elementor-194182 elementor-194182 e-loop-item e-loop-item-1001631 post-1001631 post type-post status-publish format-standard has-post-thumbnail hentry category-sin-categorizar\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"616\" height=\"412\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/Article-connecteur-VF-1.png\" class=\"attachment-large size-large wp-image-14397\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/Article-connecteur-VF-1.png 616w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/Article-connecteur-VF-1-300x201.png 300w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Sin categorizar<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/es\/blog\/odigo-x-salesforce-service-cloud-voice-una-alianza-que-mejora-la-experiencia-del-cliente\/\">Odigo &amp; Salesforce Service Cloud Voice: una alianza que mejora la experiencia del cliente<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>30 abril 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1002646\" class=\"elementor elementor-1002646 elementor-194182 elementor-194182 e-loop-item e-loop-item-13556 post-13556 post type-post status-publish format-standard has-post-thumbnail hentry category-operaciones-del-centro-de-contacto\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/06\/2024-06-10_Extended_KV_600x400.jpg\" class=\"attachment-large size-large wp-image-513541\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/06\/2024-06-10_Extended_KV_600x400.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/06\/2024-06-10_Extended_KV_600x400-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Operaciones del centro de contacto<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/es\/blog\/tus-empleados-son-tu-mejor-baza-descubre-por-que-y-como-con-odigo-extended-contact-center\/\">Tus empleados son tu mejor baza, descubre por qu\u00e9 y c\u00f3mo con Odigo Extended Contact Center\u2122<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13 junio 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1002646\" class=\"elementor elementor-1002646 elementor-194182 elementor-194182 e-loop-item e-loop-item-13289 post-13289 post type-post status-publish format-standard has-post-thumbnail hentry category-consejos-y-guias category-operaciones-del-centro-de-contacto\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/2024-03-13_AI-Orchestrator_Key-Visual_600x400-1.jpg\" class=\"attachment-large size-large wp-image-513247\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/2024-03-13_AI-Orchestrator_Key-Visual_600x400-1.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/2024-03-13_AI-Orchestrator_Key-Visual_600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Consejos y gu\u00edas<\/span>, <span class=\"elementor-post-info__terms-list-item\">Operaciones del centro de contacto<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/es\/blog\/disena-experiencias-de-cliente-excepcionales-gracias-a-la-orquestacion-de-la-ia\/\">Dise\u00f1a experiencias de cliente excepcionales gracias a la orquestaci\u00f3n de la IA<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>3 abril 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79972710 e-con-full e-flex e-con e-child\" data-id=\"79972710\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a5629f elementor-widget elementor-widget-button\" data-id=\"61a5629f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/blogs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubre el blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d2a2cd e-con-full e-flex e-con e-parent\" data-id=\"7d2a2cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-aa81458 e-con-full e-flex e-con e-child\" data-id=\"aa81458\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7595e28 elementor-widget elementor-widget-heading\" data-id=\"7595e28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PREGUNTAS FRECUENTES<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed3b7fc elementor-widget elementor-widget-heading\" data-id=\"ed3b7fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfTienes alguna pregunta?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4258de e-con-full e-flex e-con e-child\" data-id=\"a4258de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2c5d92 elementor-widget elementor-widget-n-accordion\" data-id=\"c2c5d92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2040\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2040\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfCu\u00e1les son los principales retos en las relaciones con los clientes para las cadenas minoristas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2040\" class=\"elementor-element elementor-element-d7180a1 e-con-full e-flex e-con e-child\" data-id=\"d7180a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-185ab20 elementor-widget elementor-widget-text-editor\" data-id=\"185ab20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLos minoristas se enfrentan a clientes muy informados y excesivamente solicitados que esperan una experiencia de compra totalmente fluida, sin ruptura entre los canales f\u00edsicos y digitales (lo \u00abphygital\u00bb). El reto es ofrecerles una experiencia tan personalizada y eficaz en l\u00ednea como en la tienda. Esto significa saber gestionar los picos de actividad (rebajas, d\u00edas festivos), responder instant\u00e1neamente a las solicitudes sencillas y recurrentes (seguimiento de pedidos, disponibilidad de productos) y conectar a los asesores en tienda con los equipos de atenci\u00f3n al cliente para ofrecer una experiencia unificada.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2041\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2041\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo puede una plataforma CCaaS crear un recorrido del cliente sin fisuras? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2041\" class=\"elementor-element elementor-element-9e4994c e-con-full e-flex e-con e-child\" data-id=\"9e4994c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2f231 elementor-widget elementor-widget-text-editor\" data-id=\"fc2f231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tUna soluci\u00f3n CCaaS (Contact Center as a Service) como Odigo unifica todos los puntos de contacto (voz, correo electr\u00f3nico, chat, redes sociales, tienda) en una \u00fanica interfaz. Al integrarse con el CRM del minorista, proporciona una visi\u00f3n de 360\u00b0 del historial y el contexto de cada cliente. El enrutamiento inteligente puede entonces dirigir al cliente al mejor contacto -ya sea un asesor experto en el centro de contacto o un vendedor en la tienda m\u00e1s cercana-, creando una experiencia coherente y sin esfuerzo, sea cual sea el canal que utilice el cliente.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2042\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2042\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 papel desempe\u00f1a la inteligencia artificial en la optimizaci\u00f3n de las relaciones con los clientes minoristas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2042\" class=\"elementor-element elementor-element-f9945ed e-con-full e-flex e-con e-child\" data-id=\"f9945ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0f814 elementor-widget elementor-widget-text-editor\" data-id=\"5e0f814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLa inteligencia artificial desempe\u00f1a un papel clave en la automatizaci\u00f3n de interacciones de bajo valor a\u00f1adido, de las que hay muchas en el sector minorista. Los robots de voz y los chatbots pueden gestionar de forma aut\u00f3noma determinadas solicitudes frecuentes las 24 horas del d\u00eda, como \u00ab\u00bfD\u00f3nde est\u00e1 mi pedido? o \u00ab\u00bfCu\u00e1l es su horario de apertura? Esto libera un tiempo precioso para los asesores humanos, que pueden centrarse en solicitudes m\u00e1s complejas que requieren asesoramiento personalizado (preventa, gesti\u00f3n de litigios), donde su experiencia tiene el mayor impacto.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2043\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2043\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 ventajas concretas puede esperar un minorista de una soluci\u00f3n como Odigo? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2043\" class=\"elementor-element elementor-element-74adafe e-con-full e-flex e-con e-child\" data-id=\"74adafe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153d461 elementor-widget elementor-widget-text-editor\" data-id=\"153d461\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Los beneficios de una experiencia de cliente optimizada son directos y cuantificables:<\/p><ul><li>Aumento de las ventas: Una mejor asistencia preventa y una experiencia fluida pueden aumentar la tasa de conversi\u00f3n.<\/li><li>Generar tr\u00e1fico en la tienda: Incluyendo al personal de ventas en la estrategia de contacto, podemos aumentar el tr\u00e1fico en el punto de venta.<\/li><li>Satisfacci\u00f3n y fidelidad: Responder r\u00e1pida y adecuadamente a las peticiones de los clientes puede mejorar su satisfacci\u00f3n (CSAT).<\/li><li>Eficiencia operativa: La automatizaci\u00f3n inteligente reduce el volumen de contactos de bajo valor a\u00f1adido que manejan los asesores.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67dae112 e-con-full e-flex e-con e-parent\" data-id=\"67dae112\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-51d7cb7b e-con-full e-flex e-con e-child\" data-id=\"51d7cb7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45baa999 e-flex e-con-boxed e-con e-child\" data-id=\"45baa999\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a64f68d elementor-widget elementor-widget-heading\" data-id=\"5a64f68d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfListo para transformar tus relaciones con los clientes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b745b elementor-widget elementor-widget-text-editor\" data-id=\"64b745b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Descubre c\u00f3mo Odigo puede adaptarse a tus retos empresariales y a tu organizaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27f8fa9b e-con-full e-flex e-con e-child\" data-id=\"27f8fa9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dab9aa6 elementor-widget elementor-widget-button\" data-id=\"2dab9aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/solicita-una-demostracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicita una demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sector minorista y comercio electr\u00f3nico La experiencia del cliente, el nuevo motor de crecimiento del comercio minorista y electr\u00f3nico. Convierte cada interacci\u00f3n en una experiencia memorable que fomente la fidelidad. Solicita una demo La relaci\u00f3n con el cliente como \u00e1rea de diferenciaci\u00f3n y rendimiento Fidelizar a una clientela vol\u00e1til e hiperconectada En el comercio minorista, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-1010552","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Odigo - Comercio minorista y electr\u00f3nico<\/title>\n<meta name=\"description\" content=\"Optimiza tus centros de contacto y ofrece una experiencia de cliente fluida, segura y conforme a las normas en el sector minorista\/comercio electr\u00f3nico.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/es\/sector-minorista-y-comercio-electronico\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odigo - Comercio minorista y electr\u00f3nico\" \/>\n<meta property=\"og:description\" content=\"Optimiza tus centros de contacto y ofrece una experiencia de cliente fluida, segura y conforme a las normas en el sector minorista\/comercio electr\u00f3nico.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/odigo.com\/es\/sector-minorista-y-comercio-electronico\/\" \/>\n<meta property=\"og:site_name\" content=\"Odigo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-22T08:44:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/sector-minorista-y-comercio-electronico\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/es\\\/sector-minorista-y-comercio-electronico\\\/\",\"name\":\"Odigo - 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