{"id":1010649,"date":"2026-04-23T17:59:08","date_gmt":"2026-04-23T16:59:08","guid":{"rendered":"https:\/\/odigo.com\/distribucion-automatica-de-llamadas\/"},"modified":"2026-04-23T18:29:58","modified_gmt":"2026-04-23T17:29:58","slug":"distribucion-automatica-de-llamadas","status":"publish","type":"page","link":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/","title":{"rendered":"Distribuci\u00f3n autom\u00e1tica de llamadas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1010649\" class=\"elementor elementor-1010649 elementor-1010608\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75ab306c e-con-full e-flex e-con e-parent\" data-id=\"75ab306c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab42e03 e-flex e-con-boxed e-con e-child\" data-id=\"ab42e03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7b8d0b elementor-widget elementor-widget-heading\" data-id=\"2e7b8d0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Distribuci\u00f3n autom\u00e1tica de llamadas<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b72b7 elementor-widget elementor-widget-heading\" data-id=\"46b72b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Equipa tu centro de contacto con una soluci\u00f3n de distribuci\u00f3n autom\u00e1tica de llamadas (ACD)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355b8e8f elementor-widget elementor-widget-text-editor\" data-id=\"355b8e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOptimiza las operaciones de tu contact center para reducir el tiempo medio de gesti\u00f3n y aumentar la eficiencia.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-139d1063 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"139d1063\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/solicita-una-demostracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicita una demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a2b0bef e-con-full e-flex e-con e-parent\" data-id=\"7a2b0bef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-443f25ba e-flex e-con-boxed e-con e-child\" data-id=\"443f25ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ca8b2c6 e-flex e-con-boxed e-con e-child\" data-id=\"5ca8b2c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-254b7ac0 elementor-widget elementor-widget-heading\" data-id=\"254b7ac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Funcionalidades<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57567bff elementor-widget elementor-widget-heading\" data-id=\"57567bff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Incorpora sistemas ACD que aumenten la eficiencia de tu contact center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-205fb0c6 e-con-full e-flex e-con e-child\" data-id=\"205fb0c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c8b7bf7 e-con-full e-flex e-con e-child\" data-id=\"c8b7bf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-383c7db0 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"383c7db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2432c2 elementor-widget elementor-widget-heading\" data-id=\"3c2432c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Enrutamiento avanzado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f15def4 elementor-widget elementor-widget-text-editor\" data-id=\"5f15def4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDirige las interacciones al mejor agente o sistema virtual para cada tarea en funci\u00f3n de una variedad de factores contextuales, como la intenci\u00f3n del cliente y el historial de interacciones con \u00e9l.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74e3e9ce e-con-full e-flex e-con e-child\" data-id=\"74e3e9ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34fea5de elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"34fea5de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c83cf0a elementor-widget elementor-widget-heading\" data-id=\"1c83cf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Respuestas VIP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb29132 elementor-widget elementor-widget-text-editor\" data-id=\"4bb29132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEnruta inmediatamente a las personas que has identificado como personas VIP hacia el agente m\u00e1s apropiado o ponlas al principio de la cola.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf36fc4 e-con-full e-flex e-con e-child\" data-id=\"cf36fc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8278780 e-con-full e-flex e-con e-child\" data-id=\"8278780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04810f5 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"04810f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f106531 elementor-widget elementor-widget-heading\" data-id=\"f106531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eficiencia operacional<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e8e8ed elementor-widget elementor-widget-text-editor\" data-id=\"9e8e8ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAprovecha al m\u00e1ximo a los agentes distribuidos en ubicaciones y zonas horarias remotas.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6588ee e-con-full e-flex e-con e-child\" data-id=\"d6588ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-586082c elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"586082c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91be442 elementor-widget elementor-widget-heading\" data-id=\"91be442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Servicio de devoluci\u00f3n de llamada<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1125a69 elementor-widget elementor-widget-text-editor\" data-id=\"1125a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMejora la experiencia de cliente al permitir que las personas que llaman opten por una devoluci\u00f3n de llamada en lugar de esperar en una cola.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5167376f e-flex e-con-boxed e-con e-child\" data-id=\"5167376f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23327b04 elementor-widget elementor-widget-heading\" data-id=\"23327b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">La distribuci\u00f3n autom\u00e1tica de llamadas (ACD) aumenta la satisfacci\u00f3n del cliente<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4faf27b3 elementor-widget elementor-widget-heading\" data-id=\"4faf27b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #FF3466\">Dirige las llamadas entrantes al agente mejor cualificado<\/span> para responder a las necesidades de la persona que llama, o a un bot omnicanal, con un sistema de distribuci\u00f3n autom\u00e1tica de llamadas (ACD). <span style=\"color: #FF3466\">Un tiempo de gesti\u00f3n reducido<\/span> significa menos esperas y un servicio m\u00e1s satisfactorio para el cliente.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0766b22 e-con-full e-flex e-con e-child\" data-id=\"0766b22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-536a6dd elementor-widget elementor-widget-heading\" data-id=\"536a6dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Beneficios<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35509db elementor-widget elementor-widget-heading\" data-id=\"35509db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mejora tu eficiencia operacional con ACD<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1311cea8 autoplay-accordion-section e-con-full e-flex e-con e-parent\" data-id=\"1311cea8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2c7ad725 e-con-full e-flex e-con e-child\" data-id=\"2c7ad725\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ff4e822 e-con-full autoplay-accordion-item active e-flex e-con e-child\" data-id=\"5ff4e822\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc8e9f1 elementor-widget elementor-widget-heading\" data-id=\"3cc8e9f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mayor satisfacci\u00f3n del cliente<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5929afc9 e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"5929afc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e0294b3 elementor-widget elementor-widget-text-editor\" data-id=\"7e0294b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tResuelve las consultas de los clientes m\u00e1s r\u00e1pidamente asegur\u00e1ndote de que sean gestionadas por el agente adecuado con los skills apropiados o por un sistema virtual cuando sea m\u00e1s eficiente. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e83eb33 e-con-full autoplay-accordion-item e-flex e-con e-child\" data-id=\"e83eb33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dbfde44 elementor-widget elementor-widget-heading\" data-id=\"5dbfde44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mayor productividad de los agentes<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-715f89d2 e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"715f89d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a6a0cc elementor-widget elementor-widget-text-editor\" data-id=\"52a6a0cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAprovecha al m\u00e1ximo el tiempo de tus agentes con una consola unificada y herramientas de optimizaci\u00f3n de la fuerza de trabajo que garantizan interacciones r\u00e1pidas y precisas.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-451166a7 e-con-full autoplay-accordion-item e-flex e-con e-child\" data-id=\"451166a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-591a70f3 elementor-widget elementor-widget-heading\" data-id=\"591a70f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reducci\u00f3n de costes<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50a0244a e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"50a0244a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f390aa elementor-widget elementor-widget-text-editor\" data-id=\"50f390aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOptimiza el uso de los recursos de tu contact center y cumple con los KPI de eficiencia mediante la recopilaci\u00f3n de los datos necesarios para mejorar continuamente tus reglas de distribuci\u00f3n.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d40f8e0 elementor-widget elementor-widget-button\" data-id=\"d40f8e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/blog\/personaliza-las-consolas-del-agente-con-widgets-para-un-servicio-al-cliente-mas-rapido-y-eficiente\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubre el caso de uso<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f265f1a e-con-full e-flex e-con e-child\" data-id=\"3f265f1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42d216d7 autoplay-accordion-image active elementor-widget elementor-widget-image\" data-id=\"42d216d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"722\" height=\"590\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png\" class=\"attachment-large size-large wp-image-1008893\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png 722w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced-300x245.png 300w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-513970d1 autoplay-accordion-image elementor-widget elementor-widget-image\" data-id=\"513970d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"784\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-1024x784.jpg\" class=\"attachment-large size-large wp-image-1008894\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-1024x784.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-300x230.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-768x588.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-1536x1176.jpg 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/6543dfc37f1879e3bab46e98cc36fc854196e433-2048x1569.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59fc2a03 autoplay-accordion-image elementor-widget elementor-widget-image\" data-id=\"59fc2a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-1024x683.jpg\" class=\"attachment-large size-large wp-image-1008895\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-1024x683.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-300x200.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-768x512.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-1536x1024.jpg 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/60f1c30cdc1100a1921ead4e24c6c023b5aa2ea9-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-495128d elementor-widget elementor-widget-html\" data-id=\"495128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>(function () {\n  const INTERVAL = 5000; \/\/ 5 seconds per item\n  const section = document.querySelector('.autoplay-accordion-section');\n  if (!section) return;\n\n  const items = section.querySelectorAll('.autoplay-accordion-item');\n  const images = section.querySelectorAll('.autoplay-accordion-image');\n  let current = 0;\n  let timer = null;\n  \n  console.log(images);\n\n  function activate(index) {\n    items.forEach(el => el.classList.remove('active'));\n    images.forEach(el => el.classList.remove('active'));\n    items[index]?.classList.add('active');\n    images[index]?.classList.add('active');\n    current = index;\n  }\n\n  function next() {\n    activate((current + 1) % items.length);\n  }\n\n  function startAutoplay() {\n    timer = setInterval(next, INTERVAL);\n  }\n\n  function stopAutoplay() {\n    clearInterval(timer);\n  }\n\n  \/\/ Click to switch manually\n  items.forEach((item, i) => {\n    item.addEventListener('click', () => {\n      stopAutoplay();\n      activate(i);\n      startAutoplay();\n    });\n  });\n\n    \/\/ Pause on hover\n\/\/   section.addEventListener('mouseenter', () => {\n\/\/     stopAutoplay();\n\/\/     section.classList.add('paused');\n\/\/   });\n\/\/   section.addEventListener('mouseleave', () => {\n\/\/     section.classList.remove('paused');\n\/\/     activate(current); \/\/ restart the animation from 0\n\/\/     startAutoplay();\n\/\/   });\n\n  activate(0);\n  startAutoplay();\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48e2974f e-con-full e-flex e-con e-parent\" data-id=\"48e2974f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-47ee656b e-con-full e-flex e-con e-child\" data-id=\"47ee656b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1e2a7021 e-flex e-con-boxed e-con e-child\" data-id=\"1e2a7021\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3673ef2f elementor-widget elementor-widget-heading\" data-id=\"3673ef2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfListo para transformar tus relaciones con los clientes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62533cb5 elementor-widget elementor-widget-text-editor\" data-id=\"62533cb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Descubre c\u00f3mo Odigo puede adaptarse a tus retos empresariales y a tu organizaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-417b08be e-con-full e-flex e-con e-child\" data-id=\"417b08be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d5a0429 elementor-widget elementor-widget-button\" data-id=\"6d5a0429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/es\/solicita-una-demostracion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicita una demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Distribuci\u00f3n autom\u00e1tica de llamadas Equipa tu centro de contacto con una soluci\u00f3n de distribuci\u00f3n autom\u00e1tica de llamadas (ACD) Optimiza las operaciones de tu contact center para reducir el tiempo medio de gesti\u00f3n y aumentar la eficiencia. Solicita una demo Funcionalidades Incorpora sistemas ACD que aumenten la eficiencia de tu contact center Enrutamiento avanzado Dirige las [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-1010649","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas<\/title>\n<meta name=\"description\" content=\"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas\" \/>\n<meta property=\"og:description\" content=\"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/\" \/>\n<meta property=\"og:site_name\" content=\"Odigo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-23T17:29:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png\" \/>\n\t<meta property=\"og:image:width\" content=\"722\" \/>\n\t<meta property=\"og:image:height\" content=\"590\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/\",\"name\":\"Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/203c87dad63b720aa41151cf9ac714561c184ced.png\",\"datePublished\":\"2026-04-23T16:59:08+00:00\",\"dateModified\":\"2026-04-23T17:29:58+00:00\",\"description\":\"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/#primaryimage\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/203c87dad63b720aa41151cf9ac714561c184ced.png\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/203c87dad63b720aa41151cf9ac714561c184ced.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/distribucion-automatica-de-llamadas\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/odigo.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Distribuci\u00f3n autom\u00e1tica de llamadas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/odigo.com\\\/es\\\/\",\"name\":\"Odigo\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/odigo.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#organization\",\"name\":\"Odigo\",\"url\":\"https:\\\/\\\/odigo.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"caption\":\"Odigo\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas","description":"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/","og_locale":"es_ES","og_type":"article","og_title":"Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas","og_description":"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.","og_url":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/","og_site_name":"Odigo","article_modified_time":"2026-04-23T17:29:58+00:00","og_image":[{"width":722,"height":590,"url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/","url":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/","name":"Optimiza tus operaciones con la distribuci\u00f3n autom\u00e1tica de llamadas","isPartOf":{"@id":"https:\/\/odigo.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/#primaryimage"},"image":{"@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/#primaryimage"},"thumbnailUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png","datePublished":"2026-04-23T16:59:08+00:00","dateModified":"2026-04-23T17:29:58+00:00","description":"Implanta la distribuci\u00f3n autom\u00e1tica de llamadas (ACD) para optimizar tu centro de contacto y aumentar su eficacia.","breadcrumb":{"@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/#primaryimage","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/02\/203c87dad63b720aa41151cf9ac714561c184ced.png"},{"@type":"BreadcrumbList","@id":"https:\/\/odigo.com\/es\/distribucion-automatica-de-llamadas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/odigo.com\/es\/"},{"@type":"ListItem","position":2,"name":"Distribuci\u00f3n autom\u00e1tica de llamadas"}]},{"@type":"WebSite","@id":"https:\/\/odigo.com\/es\/#website","url":"https:\/\/odigo.com\/es\/","name":"Odigo","description":"","publisher":{"@id":"https:\/\/odigo.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/odigo.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/odigo.com\/es\/#organization","name":"Odigo","url":"https:\/\/odigo.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/odigo.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","caption":"Odigo"},"image":{"@id":"https:\/\/odigo.com\/es\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/pages\/1010649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/comments?post=1010649"}],"version-history":[{"count":1,"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/pages\/1010649\/revisions"}],"predecessor-version":[{"id":1010650,"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/pages\/1010649\/revisions\/1010650"}],"wp:attachment":[{"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/media?parent=1010649"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/odigo.com\/es\/wp-json\/wp\/v2\/topic?post=1010649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}