{"id":1006078,"date":"2026-02-22T16:58:32","date_gmt":"2026-02-22T15:58:32","guid":{"rendered":"https:\/\/odigo.com\/person\/namratha-dharshan\/"},"modified":"2026-03-20T11:30:34","modified_gmt":"2026-03-20T10:30:34","slug":"namratha-dharshan","status":"publish","type":"person","link":"https:\/\/odigo.com\/es\/person\/namratha-dharshan\/","title":{"rendered":"Namratha Dharshan"},"content":{"rendered":"

Namratha Dharshan aporta m\u00e1s de 16 a\u00f1os de amplia experiencia en investigaci\u00f3n para dirigir la entrega y las operaciones del programa denominado ISG Provider Lens\u2122, dise\u00f1ado para ofrecer investigaci\u00f3n sobre inteligencia de proveedores de servicios. Dirige un equipo de analistas y es responsable de la entrega de informes de investigaci\u00f3n para el programa Provider Lens\u2122. Adem\u00e1s, es responsable de la redacci\u00f3n de documentos de liderazgo intelectual e informes de inteligencia de proveedores de servicios en las \u00e1reas de BPO y horizontales, como la experiencia del cliente en los centros de contacto y los servicios financieros y contables. Tambi\u00e9n es autora de informes verticales sobre seguros. Namratha es autora de varios art\u00edculos de investigaci\u00f3n sobre temas como Omnichannel, PCI en Experiencia del Cliente – Centros de Contacto BPO, Transformaci\u00f3n Digital en BPO, Automatizaci\u00f3n en las \u00e1reas de BPO. <\/p>\n","protected":false},"author":1,"featured_media":1006080,"menu_order":96,"template":"","meta":{"_acf_changed":false,"person_position":"","person_company":"","footnotes":""},"tags":[],"person-type":[],"topic":[],"class_list":["post-1006078","person","type-person","status-publish","has-post-thumbnail","hentry"],"acf":{"photo_intervenant":null,"person-position":"","person-company":"","person_biography":"","custom-url":"","linkedin-url":"","twitter-url":""},"yoast_head":"\nNamratha Dharshan - Odigo<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Namratha Dharshan - Odigo\" \/>\n<meta property=\"og:description\" content=\"Namratha Dharshan aporta m\u00e1s de 16 a\u00f1os de amplia experiencia en investigaci\u00f3n para dirigir la entrega y las operaciones del programa denominado ISG Provider Lens\u2122, dise\u00f1ado para ofrecer investigaci\u00f3n sobre inteligencia de proveedores de servicios. Dirige un equipo de analistas y es responsable de la entrega de informes de investigaci\u00f3n para el programa Provider Lens\u2122. 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Dirige un equipo de analistas y es responsable de la entrega de informes de investigaci\u00f3n para el programa Provider Lens\u2122. 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