{"id":1004696,"date":"2022-08-09T11:29:08","date_gmt":"2022-08-09T11:29:08","guid":{"rendered":"https:\/\/www.odigo.com\/es-es\/?post_type=resource&#038;p=9787"},"modified":"2026-03-21T18:05:36","modified_gmt":"2026-03-21T17:05:36","slug":"odigo-para-pega","status":"publish","type":"resource","link":"https:\/\/odigo.com\/es\/ressource\/odigo-para-pega\/","title":{"rendered":"Odigo para Pega"},"content":{"rendered":"    <section\n        class=\" section--no-margin section article-body resource-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<p>Como proveedor de soluciones de Contact Centre as a Service (CCaaS), Odigo est\u00e1 comprometido con la escalabilidad y la apertura. Al aprovechar las s\u00f3lidas capacidades de Odigo para Pega OpenCTI a trav\u00e9s de la plataforma Pega, las organizaciones pueden aumentar la funcionalidad al tiempo que mantienen el compromiso de Pega de reducir la complejidad empresarial. Los eventos CTI de Odigo pasan por una calificaci\u00f3n refinada del lenguaje natural y un enrutamiento avanzado, antes de ser procesados por Pega Call. Luego se capturan las interacciones en un flujo de trabajo y se activan las ventanas emergentes en la interfaz de Pega.<\/p>\n\n\n\n<p>Completa el formulario para descargar la brochure de Odigo para Pega y obtener m\u00e1s informaci\u00f3n sobre nuestro conector de Pega.<\/p>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    ","protected":false},"author":2,"featured_media":510584,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"industry":[],"topic":[],"resource-category":[538],"class_list":["post-1004696","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-brochures"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Odigo para Pega - Odigo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/es\/ressource\/odigo-para-pega\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odigo para Pega - 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