{"id":1004697,"date":"2023-05-11T15:32:56","date_gmt":"2023-05-11T15:32:56","guid":{"rendered":"https:\/\/www.odigo.com\/es-es\/?post_type=resource&p=11710"},"modified":"2026-03-25T07:59:42","modified_gmt":"2026-03-25T06:59:42","slug":"informe-voice-of-the-customer-gartner-peer-insights","status":"publish","type":"resource","link":"https:\/\/odigo.com\/es\/ressource\/informe-voice-of-the-customer-gartner-peer-insights\/","title":{"rendered":"Informe \u00ab Voice of the customer \u00bb Gartner\u00ae Peer Insights"},"content":{"rendered":"\n

Odigo\u2122 recomendado por el 86% de sus\u00a0clientes en el informe \u00abVoice of the Customer\u00bb de Gartner\u00ae Peer Insights.<\/h2>\n\n\n\n

Publicado a finales de enero de 2023, el informe Voice of the Customer for Contact Center as a Service recopila las valoraciones de 11 proveedores de CCaaS, publicadas en la plataforma Gartner Peer Insights. Cada valoraci\u00f3n se ha sometido a un estricto proceso de validaci\u00f3n y moderaci\u00f3n para garantizar su autenticidad.<\/p>\n\n\n\n

Las opiniones de los clientes de Odigo recopiladas durante 18 meses, dan fe de su alto nivel de satisfacci\u00f3n:<\/strong><\/p>\n\n\n\n

\"\"<\/div>86%<\/span>

de los clientes de Odigo recomiendan la soluci\u00f3n<\/p><\/div><\/div>

\"\"<\/div>9%<\/span>

de los clientes son empresas muy grandes con ingresos superiores a los 10.000 millones de d\u00f3lares<\/p><\/div><\/div>

\"\"<\/div>27%<\/span>

de estos clientes son empresas muy grandes con ingresos de entre 1.000 y 10.000 millones de d\u00f3lares<\/p><\/div><\/div>

\"\"<\/div>4-5<\/span>

Todos los comentarios recibieron 4 o 5 estrellas<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n

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\n Ver m\u00e1s rese\u00f1as de clientes Odigo en Gartner Peer Insights<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\t\n\n\n
<\/div>\n\n\n \n\n
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Gartner, Voice of the Customer for Contact Center as a Service, Peer Contributors, 30 de enero de 2023. 

Opiniones y puntuaciones basadas en un total de 22 opiniones hasta noviembre de 2022.  Gartner es una marca registrada y una marca de servicio, y Peer Insights es una marca comercial de Gartner, Inc. y\/o sus filiales en Estados Unidos e internacionalmente, y se utiliza con permiso. Todos los derechos est\u00e1n reservados.

El contenido de Gartner Peer Insights son las opiniones de usuarios finales individuales basadas en sus propias experiencias con los proveedores listados en la plataforma, no deben ser interpretadas como declaraciones de hecho, y no representan los puntos de vista de Gartner o sus afiliados. Gartner no respalda a ning\u00fan proveedor, producto o servicio descrito en el contenido y no ofrece ninguna garant\u00eda, expresa o impl\u00edcita, en cuanto a su exactitud o integridad, incluida cualquier garant\u00eda de comerciabilidad o idoneidad para un fin determinado.<\/p>\n\n <\/div>\n\n <\/div>\n <\/div>\n\n <\/section>\n ","protected":false},"author":2,"featured_media":511814,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"industry":[],"topic":[],"resource-category":[536],"class_list":["post-1004697","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-reports"],"acf":[],"yoast_head":"\n\u00c9xito de Odigo en el informe Voice of the Customer Gartner<\/title>\n<meta name=\"description\" content=\"El informe Voice of the customer 2023 Gartner Peer Insights resume el nivel de satisfacci\u00f3n de los clientes con la soluci\u00f3n Odigo\u2122 CCaaS\" \/>\n<meta name=\"robots\" content=\"index, follow, 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