{"id":12227,"date":"2023-10-04T11:38:41","date_gmt":"2023-10-04T11:38:41","guid":{"rendered":"https:\/\/www.odigo.com\/es-es\/?post_type=resource&#038;p=12227"},"modified":"2026-03-21T17:57:16","modified_gmt":"2026-03-21T16:57:16","slug":"white-paper-ciberseguridad-en-el-contact-center","status":"publish","type":"resource","link":"https:\/\/odigo.com\/es\/ressource\/white-paper-ciberseguridad-en-el-contact-center\/","title":{"rendered":"Ciberseguridad en el contact center"},"content":{"rendered":"    <section\n        class=\"  section article-body resource-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\" id=\"h-la-informacion-de-odigo-complementada-con-comentarios-de-un-experto-de-aws-cubre-los-elementos-clave\">Cuando se trata de ciberseguridad, ya no es cuesti\u00f3n de saber si una organizaci\u00f3n va a ser atacada, sino cu\u00e1ndo.<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">En el \u00e1mbito de las relaciones con los clientes, est\u00e1n surgiendo nuevas amenazas y los contact centers son un objetivo primario e indirecto para los delincuentes.<br><br>Este white paper proporciona un mejor conocimiento de los ciberataques para ayudar a anticiparse a ellos y hacerles frente.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\" id=\"h-la-informacion-de-odigo-complementada-con-comentarios-de-un-experto-de-aws-cubre-los-elementos-clave\">La informaci\u00f3n de Odigo, complementada con comentarios de un experto de AWS, cubre los elementos clave:<\/h2>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    \n\n\n<section class=\"wp-block-odigo-blocks-two-columns-with-content section section--2col--media undefined\"><div class=\"container\"><div class=\"row row-boxes\"><div class=\"col-md-10 offset-md-1\"><div class=\"box box--row\"><div class=\"row\"><div class=\"order-lg-1 col-lg-6 order-1 section--2col--media__img\"><img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/10\/2023-10-02_WhitePaper-Cybersecurity_Landing-page-visual_ES.jpg\" alt=\"\" width=\"100%\" \/><\/div><div class=\"order-lg-2 col-lg-6 box-inner order-2 \"><h3><\/h3><ul class=\"ul-icon\"><li>Buenas pr\u00e1cticas para optimizar la seguridad utilizando el modelo SaaS.<\/li><li>Marcos de responsabilidad compartida para una protecci\u00f3n integral.<\/li><li>Nuevas normas y reglamentos de seguridad que est\u00e1n subiendo el list\u00f3n de la protecci\u00f3n de los datos de los clientes.<\/li><li>Avances en la detecci\u00f3n que ayudan a responder r\u00e1pidamente a los incidentes de seguridad.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"author":2,"featured_media":512230,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"industry":[],"topic":[],"resource-category":[541],"class_list":["post-12227","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-ebooks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Descarga el informe sobre ciberseguridad de Odigo y AWS<\/title>\n<meta name=\"description\" content=\"La seguridad de los contact centers evoluciona al ritmo de las nuevas amenazas. 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