{"id":1004655,"date":"2025-05-20T15:08:44","date_gmt":"2025-05-20T15:08:44","guid":{"rendered":"https:\/\/odigo.com\/solution\/webcoach-quality-monitoring\/"},"modified":"2026-03-18T22:24:45","modified_gmt":"2026-03-18T21:24:45","slug":"webcoach-quality-monitoring","status":"publish","type":"solution","link":"https:\/\/odigo.com\/es\/solution\/webcoach-quality-monitoring\/","title":{"rendered":"Webcoach Quality Monitoring"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Webcoach is a contact center cloud quality monitoring solution for coaching and training of your agents. It allows users to evaluate Odigo recordings and other interactions based on customizable evaluation forms. 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