{"id":19296,"date":"2024-04-11T15:36:56","date_gmt":"2024-04-11T15:36:56","guid":{"rendered":"https:\/\/www.odigo.com\/fr-fr\/?post_type=event&#038;p=19296"},"modified":"2026-03-21T00:35:13","modified_gmt":"2026-03-20T23:35:13","slug":"cx-games","status":"publish","type":"event","link":"https:\/\/odigo.com\/fr\/evenement\/cx-games\/","title":{"rendered":"Odigo\u00a0CX Games"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">    <section\n        class=\"  section article-body event-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<div style=\"height:61px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Odigo avait le plaisir de vous convier le<strong><mark class=\"has-inline-color has-pink-soda-color\"> 11 juin<\/mark><\/strong> dernier de 14 \u00e0 22h au mythique <strong><mark class=\"has-inline-color has-pink-soda-color\">Parc des Princes<\/mark><\/strong>. Vous avez \u00e9t\u00e9 nombreux \u00e0 participer aux<strong> <mark class=\"has-inline-color has-pink-soda-color\">Odigo CX Games<\/mark><\/strong>. Un \u00e9v\u00e8nement unique anim\u00e9 par nos experts CCaaS.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Lors de cet \u00e9v\u00e8nement, vous avez pu d\u00e9couvrir les derni\u00e8res innovations en mati\u00e8re d&rsquo;<strong>exp\u00e9rience client<\/strong>.<\/p>\n\n\n\n<p id=\"form\"><strong>Inscrivez-vous vite en remplissant le formulaire <\/strong>ci-dessous (veuillez accepter les cookies pour avoir acc\u00e8s au formulaire) :<\/p>\n\n\n\n<div class=\"d365-mkt-config\" data-website-id=\"3vCDyWX9AErieCjwhza6O0szXADHr3H7KKIv5BZSpSk\" data-hostname=\"d157d94f2e37496f936f815830f379c7.svc.dynamics.com\"> <\/div> <div data-form-block-id=\"bb3d378a-b0f1-ee11-a1fd-0022483aa7d0\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-\"><\/h6>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=qq2uhQFvIOc\n<\/div><\/figure>\n\n\n\n<p><strong>THE programme :&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>14h<\/strong> : Une&nbsp;<strong>pl\u00e9ni\u00e8re<\/strong>&nbsp;de lancement avec des&nbsp;<strong>invit\u00e9s experts<\/strong>&nbsp;qui t\u00e9moigneront&nbsp;sur leurs relation client particuli\u00e8re avec les grands publics&nbsp;<em>(r\u00e9v\u00e9lation des intervenants tr\u00e8s prochainement)<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>15h <\/strong>: Des&nbsp;<strong>ateliers interactifs d&rsquo;experts<\/strong>&nbsp;autour des innovations CX avec des t\u00e9moignages clients :<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/WEBINAR-SPEAKERS-1200-%C3%97-627-2.jpg?w=960\" alt=\"\" class=\"wp-image-19649\"\/><\/figure>\n\n\n\n<p><strong>L\u2019IA est magique&nbsp;! Le PSG&nbsp;rentre sur le terrain pour transformer votre relation client !<\/strong><\/p>\n\n\n\n<p>D\u00e9couvrez dans cet atelier comment la combinaison d\u2019intelligences artificielles am\u00e9liorent vos parcours clients et votre exp\u00e9rience collaborateur. Et vous comprendrez avec des cas d\u2019usage pourquoi l\u2019IA c\u2019est PSG (Pr\u00e9dictive Saupoudr\u00e9e G\u00e9n\u00e9rative)&nbsp;!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/WEBINAR-SPEAKERS-1200-%C3%97-627.jpg?w=960\" alt=\"\" class=\"wp-image-19646\"\/><\/figure>\n\n\n\n<p><strong>Adoptez le centre de contacts \u00e9tendu pour que tous les collaborateurs soient acteurs de votre relation client<\/strong><\/p>\n\n\n\n<p>Comment int\u00e9grer vos collaborateurs (en agence, experts, nomades&#8230;) \u00e0 votre centre de contacts pour leur offrir plus de contexte et une meilleure satisfaction client.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>16h20<\/strong> : Break &#8211; Pause Caf\u00e9<\/p>\n\n\n\n<p><strong>16h40 <\/strong>: Un&nbsp;<strong>forum&nbsp;<\/strong>anim\u00e9s par nos partenaires et conseillers pour accompagner et piloter votre relation client : <strong>Salesforce, Illuin, Capgemini et nos \u00e9quipes conseils<\/strong> seront pr\u00eats \u00e0 vous aider pour relever tous vos d\u00e9fis<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1058\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce.png?w=960\" alt=\"\" class=\"wp-image-19561\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce.png 2000w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce-300x159.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce-1024x542.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce-768x406.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/logo-salesforce-1536x813.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/Capgemini-Logo.wine_.png?w=960\" alt=\"\" class=\"wp-image-19562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1885\" height=\"563\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa.png?w=960\" alt=\"\" class=\"wp-image-19563\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa.png 1885w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa-300x90.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa-1024x306.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa-768x229.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/05\/xlogo-illuin-technology.png.pagespeed.ic_.P4glNQKPUa-1536x459.png 1536w\" sizes=\"(max-width: 1885px) 100vw, 1885px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>17h30<\/strong> : la grande <strong>Remise des prix<\/strong> du Troph\u00e9e CX Games&nbsp;avec un guest iconique du milieu sportif qui t\u00e9moignera de son exp\u00e9rience de coach et sa relation avec ses supporters<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>18h<\/strong> : <strong>Cocktail dinatoire<\/strong>&nbsp;dans le prestigieux salon carr\u00e9&nbsp;&amp; <strong>visites guid\u00e9es des coulisses <\/strong>du Parc des Princes<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>22h<\/strong> : Fin de l&rsquo;\u00e9v\u00e8nement<\/p>\n\n\n\n<p>Tentez votre chance et venez rencontrer vos pairs dans une atmosph\u00e8re conviviale et challengeante !&nbsp;Les \u00e9quipes Odigo vous attendent en forme, inscrivez-vous d\u00e8s maintenant sur le formulaire ci-dessous pour participer.<\/p>\n\n\n\n<p><strong>Rendez-vous le 11 juin, on compte sur vous !<\/strong><\/p>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    <\/div>\n<\/div>\n\n\n\n\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":"","event_tag":"","event_start_date":"2024-06-11 12:30:00","event_end_date":"2024-06-11 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