{"id":195816,"date":"2022-11-25T14:37:18","date_gmt":"2022-11-25T14:37:18","guid":{"rendered":"https:\/\/www.odigo.com\/fr-fr\/?post_type=news&#038;p=13398"},"modified":"2026-04-09T12:19:45","modified_gmt":"2026-04-09T11:19:45","slug":"la-promesse-de-pouvoir-payer-en-toute-securite-et-sans-rupture-de-canal","status":"publish","type":"news","link":"https:\/\/odigo.com\/fr\/news\/la-promesse-de-pouvoir-payer-en-toute-securite-et-sans-rupture-de-canal\/","title":{"rendered":"La promesse de pouvoir payer en toute s\u00e9curit\u00e9 et sans rupture de canal"},"content":{"rendered":"\n\n    <section\n        class=\"  section article-body news-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<h2 class=\"wp-block-heading\"><strong>Paiement s\u00e9curis\u00e9 via SVI, respect du RGPD et protection&nbsp;<\/strong><strong>des donn\u00e9es bancaires des consommateurs<\/strong><\/h2>\n\n\n\n<p>Le paiement par carte bancaire est le moyen de paiement par excellence : il est pl\u00e9biscit\u00e9 et en croissance depuis de tr\u00e8s nombreuses ann\u00e9es. En France, plus de 65% de la consommation courante est r\u00e9gl\u00e9e avec une carte &lsquo;CB&rsquo;. Ainsi, en 2021, l&rsquo;<strong>observatoire by CB* a constat\u00e9 14,2 milliards de transactions CB<\/strong>&nbsp;pour une valeur de 648,8 milliards d&rsquo;euros, dont 2 milliards de transactions e-commerce. Le paiement CB \u00e0 distance connait d&rsquo;ailleurs une hausse de 13% en 2021 et repr\u00e9sente toujours 22% de la valeur totale des paiements carte. Avec cette croissance, le risque de fraude augmente aussi. Il a d&rsquo;ailleurs \u00e9t\u00e9 accentu\u00e9, dans la r\u00e9cente p\u00e9riode de COVID, par le d\u00e9veloppement des t\u00e9l\u00e9conseillers t\u00e9l\u00e9travailleurs : non \u00e9quip\u00e9s de solution s\u00e9curis\u00e9e, ils enregistraient les informations bancaires en \u00ab clair \u00bb, sans supervision.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Lire la suite de l&rsquo;article sur Relation client magazine.<\/strong><\/p>\n\n\n    <section>\n        <div class=\"buttons-block\">\n            <div class=\"container\">\n                <div class=\"buttons buttons--horizontal\">\n                    <a class=\"button-icon\" href=\"https:\/\/www.relationclientmag.fr\/Thematique\/techno-ux-1256\/veille-tribune-2162\/Breves\/-Tribune-La-promesse-de-pouvoir-payer-en-toute-securite-374254.htm\" id=\"tracking\">En savoir plus<\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\t\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    ","protected":false},"excerpt":{"rendered":"<p>Avec le d\u00e9veloppement des demandes de paiements omnicanales, les consommateurs s&rsquo;attendent \u00e0 ce que les entreprises proposent des m\u00e9thodes s\u00e9curis\u00e9es et adapt\u00e9es \u00e0 leur mode de communication ; au premier plan via le t\u00e9l\u00e9phone, qui reste le canal privil\u00e9gi\u00e9 des centres de contacts&#8230;<\/p>\n","protected":false},"author":1,"featured_media":13399,"template":"","meta":{"_acf_changed":false,"external_url":"","publisher_name":"","footnotes":"","reading_time":""},"tags":[],"news-type":[152],"topic":[],"class_list":["post-195816","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-news"],"acf":{"news-external-url":"","news-publisher-name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La promesse de pouvoir 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