{"id":690,"date":"2021-07-08T13:44:15","date_gmt":"2021-07-19T11:56:23","guid":{"rendered":"https:\/\/www.odigo.com\/fr-fr\/news\/odigo-premiere-entreprise-francaise-de-solutions-cloud-de-centre-de-contacts-a-integrer-le-palmares-truffle-100\/"},"modified":"2026-03-25T21:15:42","modified_gmt":"2026-03-25T20:15:42","slug":"odigo-premiere-entreprise-francaise-de-solutions-cloud-de-centre-de-contacts-a-integrer-le-palmares-truffle-100","status":"publish","type":"news","link":"https:\/\/odigo.com\/fr\/news\/odigo-premiere-entreprise-francaise-de-solutions-cloud-de-centre-de-contacts-a-integrer-le-palmares-truffle-100\/","title":{"rendered":"Odigo, premi\u00e8re entreprise fran\u00e7aise de solutions cloud de centre de contacts \u00e0 int\u00e9grer le palmar\u00e8s Truffle 100"},"content":{"rendered":"    <section\n        class=\"  section article-body news-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<p><strong>Issy-les-Moulineaux, le 8 juillet 2021<\/strong> \u2013 Odigo, le sp\u00e9cialiste fran\u00e7ais du march\u00e9 des solutions de centre de contacts multicanal, fait son entr\u00e9e dans le top 15 du classement Truffle 100 et devient la premi\u00e8re entreprise CCaaS \u00e0 int\u00e9grer le palmar\u00e8s. Cette reconnaissance vient conforter la strat\u00e9gie du Groupe dans son approche innovante, qui engage les marques \u00e0 renouer avec le potentiel \u00e9motionnel de leurs clients en ayant recours \u00e0 des technologies de pointe.<\/p>\n\n\n\n<p>\u00c9diteur de logiciel fran\u00e7ais et acteur international majeur des solutions de centres de contacts dans le cloud, Odigo accompagne plus de 200 clients dans pr\u00e8s de 100 pays et assure des conseils personnalis\u00e9s en 25 langues. Ce classement t\u00e9moigne de la strat\u00e9gie ambitieuse de croissance ainsi que de l\u2019expansion internationale d\u2019Odigo, impuls\u00e9es par la qualit\u00e9 de ses solutions et de son positionnement unique visant \u00e0 conqu\u00e9rir de nouveaux march\u00e9s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Odigo\u2122, une solution cloud-native<\/h2>\n\n\n\n<p>Depuis pr\u00e8s de 30 ans, Odigo accompagne les grandes entreprises fran\u00e7aises et internationales dans la refonte de leur exp\u00e9rience client en leur proposant une solution cloud de Contact Center as a Service (CCaaS) flexible, \u00e9volutive et s\u00e9curis\u00e9e, accompagn\u00e9e d\u2019une offre de services d\u00e9di\u00e9e. Ses solutions cloud et data-driven, faciles \u00e0 prendre en main, permettent aux marques de proposer \u00e0 leurs clients des parcours aussi fluides que personnalis\u00e9s sur tous les canaux et tous les appareils.<\/p>\n\n\n\n<p>En 2021, son objectif de rendre les interactions des marques avec leurs clients plus efficaces, pertinentes et gratifiantes n\u2019a jamais \u00e9t\u00e9 autant d\u2019actualit\u00e9. \u00ab La crise sanitaire actuelle a irr\u00e9m\u00e9diablement acc\u00e9l\u00e9r\u00e9 la transformation digitale des organisations et a mis en lumi\u00e8re la n\u00e9cessit\u00e9 de disposer de solutions aux co\u00fbts adapt\u00e9s et ma\u00eetris\u00e9s pour assurer la continuit\u00e9 des activit\u00e9s et services des entreprises. Les \u00e9quipes, qui \u0153uvrent au quotidien pour fournir des technologies de pointe en mati\u00e8re d\u2019exp\u00e9rience client omnicanale, sont honor\u00e9es de voir Odigo int\u00e9grer le palmar\u00e8s Truffle. Le cloud et l\u2019IA sont sans conteste des \u00e9volutions majeures dans notre \u00e9cosyst\u00e8me et cette position conforte nos choix strat\u00e9giques et notre volont\u00e9 de d\u00e9ployer des solutions \u00e0 tr\u00e8s forte valeur ajout\u00e9e pour les centres de contacts \u00bb, explique <strong>Erwan Le Duff, CEO d\u2019Odigo<\/strong>.<\/p>\n\n\n\n<p>Le palmar\u00e8s 2021 Truffle 100 est disponible en ligne sur <a href=\"https:\/\/myteknow.com\/wp-content\/uploads\/classement_TRUFFLE_2021.pdf\" target=\"_blank\" rel=\"noopener\">ce lien<\/a>.<\/p>\n\n\n\n<p><strong>\u00c0 propos d\u2019Odigo <\/strong>\nOdigo facilite les relations entre les grandes organisations et les individus gr\u00e2ce \u00e0 une plateforme cloud de gestion de centre de contacts de renomm\u00e9e mondiale. Nos technologies de pointe permettent une exp\u00e9rience client cross-canal harmonieuse et efficace puis favorisent la satisfaction et l\u2019engagement des collaborateurs. Odigo accompagne plus de 400 000 utilisateurs sur tous les continents. Pionnier sur le march\u00e9 depuis pr\u00e8s de 25 ans, Odigo compte aujourd\u2019hui 250 clients dans le monde.<\/p>\n\n\n<section class=\"section\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"badges\"><\/div>\n\t\t\t<\/div>\n\t\t<\/section>    \n    \n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    ","protected":false},"excerpt":{"rendered":"<p>Odigo occupe la 14\u00e8me place de l\u2019\u00e9dition 2021 du classement Truffle 100 \u00e9tablie par Truffle Capital et teknowlogy group | CXP-PAC<\/p>\n","protected":false},"author":1,"featured_media":691,"template":"","meta":{"_acf_changed":false,"external_url":"","publisher_name":"","footnotes":"","reading_time":""},"tags":[],"news-type":[156],"topic":[],"class_list":["post-690","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-press-release"],"acf":{"news-external-url":"","news-publisher-name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Odigo, nomm\u00e9e dans le palmar\u00e8s Truffle 100<\/title>\n<meta name=\"description\" content=\"Odigo occupe la 14\u00e8me place de l\u2019\u00e9dition 2021 du classement Truffle 100 \u00e9tablie par Truffle Capital et teknowlogy group | CXP-PAC. Odigo est la premi\u00e8re entreprise fran\u00e7aise de solutions cloud de centre de contacts \u00e0 int\u00e9grer le palmar\u00e8s\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/fr\/news\/odigo-premiere-entreprise-francaise-de-solutions-cloud-de-centre-de-contacts-a-integrer-le-palmares-truffle-100\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odigo, nomm\u00e9e dans le palmar\u00e8s Truffle 100\" \/>\n<meta property=\"og:description\" content=\"Odigo occupe la 14\u00e8me place de l\u2019\u00e9dition 2021 du classement Truffle 100 \u00e9tablie par Truffle Capital et teknowlogy group | CXP-PAC. 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