{"id":1009588,"date":"2026-04-17T15:53:23","date_gmt":"2026-04-17T14:53:23","guid":{"rendered":"https:\/\/odigo.com\/?page_id=1009588"},"modified":"2026-04-20T13:51:16","modified_gmt":"2026-04-20T12:51:16","slug":"secteur-retail-e-commerce","status":"publish","type":"page","link":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/","title":{"rendered":"Secteur Retail\/E-commerce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1009588\" class=\"elementor elementor-1009588\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44f5ccc e-con-full e-flex e-con e-parent\" data-id=\"44f5ccc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a55393d elementor-widget elementor-widget-heading\" data-id=\"6a55393d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Secteur Retail \/ e-commerce<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d7093c elementor-widget elementor-widget-heading\" data-id=\"48d7093c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u2019exp\u00e9rience client, nouveau moteur de croissance pour le retail et l\u2019e-commerce.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487bb58 elementor-widget elementor-widget-text-editor\" data-id=\"487bb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTransformez chaque interaction en une exp\u00e9rience m\u00e9morable et fid\u00e9lisante.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45c56b8e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"45c56b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3f83f2 elementor-widget elementor-widget-image\" data-id=\"7d3f83f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"2556\" height=\"853\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp\" class=\"attachment-full size-full wp-image-1010199\" alt=\"banniere retail\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp 2556w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-300x100.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-1024x342.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-768x256.webp 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-1536x513.webp 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361-2048x683.webp 2048w\" sizes=\"auto, (max-width: 2556px) 100vw, 2556px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fa3bf7b e-con-full e-flex e-con e-parent\" data-id=\"6fa3bf7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f4bb3cc e-flex e-con-boxed e-con e-child\" data-id=\"3f4bb3cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7dc125a4 e-flex e-con-boxed e-con e-child\" data-id=\"7dc125a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-623b4c4a elementor-widget elementor-widget-heading\" data-id=\"623b4c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La relation client comme terrain de diff\u00e9renciation et de performance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f39bd25 e-con-full e-flex e-con e-child\" data-id=\"3f39bd25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25b0bf2b e-con-full e-flex e-con e-child\" data-id=\"25b0bf2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-493562cd elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"493562cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"15\" viewBox=\"0 0 16 15\" fill=\"none\"><path d=\"M0.605957 14.3451C2.49369 12.3429 5.05661 11.1124 7.87957 11.1124C10.7025 11.1124 13.2654 12.3429 15.1532 14.3451M11.5164 4.24289C11.5164 6.25144 9.88812 7.87969 7.87957 7.87969C5.87102 7.87969 4.24276 6.25144 4.24276 4.24289C4.24276 2.23433 5.87102 0.606079 7.87957 0.606079C9.88812 0.606079 11.5164 2.23433 11.5164 4.24289Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481ec97a elementor-widget elementor-widget-heading\" data-id=\"481ec97a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La fid\u00e9lisation d\u2019une client\u00e8le volatile et hyper connect\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a7725cf elementor-widget elementor-widget-text-editor\" data-id=\"1a7725cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDans le retail, la concurrence est \u00e0 port\u00e9e de clic : les consommateurs peuvent changer de marque tr\u00e8s facilement, parfois apr\u00e8s une seule mauvaise exp\u00e9rience. Pour les entreprises, chaque interaction est donc d\u00e9terminante pour fid\u00e9liser leurs clients. Entre site web, application mobile, r\u00e9seaux sociaux et magasin, il est essentiel d\u2019offrir une exp\u00e9rience d\u2019achat fluide et coh\u00e9rente.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a74b353 e-con-full e-flex e-con e-child\" data-id=\"2a74b353\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20b4b8be elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"20b4b8be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9206 7.07151V4.64698C11.9206 2.41525 10.1114 0.606079 7.87969 0.606079C5.64797 0.606079 3.8388 2.41525 3.8388 4.64698V7.07151M4.48534 15.1533H11.274C12.6319 15.1533 13.3108 15.1533 13.8295 14.889C14.2857 14.6566 14.6566 14.2857 14.889 13.8295C15.1533 13.3108 15.1533 12.6319 15.1533 11.274V10.9508C15.1533 9.5929 15.1533 8.91397 14.889 8.39533C14.6566 7.93913 14.2857 7.56822 13.8295 7.33577C13.3108 7.07151 12.6319 7.07151 11.274 7.07151H4.48534C3.12747 7.07151 2.44854 7.07151 1.9299 7.33577C1.47369 7.56822 1.10279 7.93913 0.870338 8.39533C0.606079 8.91397 0.606079 9.5929 0.606079 10.9508V11.274C0.606079 12.6319 0.606079 13.3108 0.870338 13.8295C1.10279 14.2857 1.47369 14.6566 1.9299 14.889C2.44854 15.1533 3.12747 15.1533 4.48534 15.1533Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a240d7 elementor-widget elementor-widget-heading\" data-id=\"22a240d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une exp\u00e9rience personnalis\u00e9e gr\u00e2ce \u00e0 la donn\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410d9414 elementor-widget elementor-widget-text-editor\" data-id=\"410d9414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLes entreprises disposent d\u2019une quantit\u00e9 importante de donn\u00e9es sur leurs clients : historique d\u2019achats, pr\u00e9f\u00e9rences, interactions pass\u00e9es\u2026 En exploitant ces informations, elles peuvent offrir des exp\u00e9riences plus personnalis\u00e9es et contextualis\u00e9es. L\u2019enjeu est d\u2019exploiter ces donn\u00e9es pour offrir une vision client \u00e0 360\u00b0, permettant aux conseillers de r\u00e9pondre de mani\u00e8re pr\u00e9cise et personnalis\u00e9e, d\u2019anticiper les besoins et de recommander les produits les plus adapt\u00e9s \u00e0 chaque client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66f6ab0 e-con-full e-flex e-con e-child\" data-id=\"66f6ab0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98c1b6a elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"98c1b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9206 7.07151V4.64698C11.9206 2.41525 10.1114 0.606079 7.87969 0.606079C5.64797 0.606079 3.8388 2.41525 3.8388 4.64698V7.07151M4.48534 15.1533H11.274C12.6319 15.1533 13.3108 15.1533 13.8295 14.889C14.2857 14.6566 14.6566 14.2857 14.889 13.8295C15.1533 13.3108 15.1533 12.6319 15.1533 11.274V10.9508C15.1533 9.5929 15.1533 8.91397 14.889 8.39533C14.6566 7.93913 14.2857 7.56822 13.8295 7.33577C13.3108 7.07151 12.6319 7.07151 11.274 7.07151H4.48534C3.12747 7.07151 2.44854 7.07151 1.9299 7.33577C1.47369 7.56822 1.10279 7.93913 0.870338 8.39533C0.606079 8.91397 0.606079 9.5929 0.606079 10.9508V11.274C0.606079 12.6319 0.606079 13.3108 0.870338 13.8295C1.10279 14.2857 1.47369 14.6566 1.9299 14.889C2.44854 15.1533 3.12747 15.1533 4.48534 15.1533Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca00ab2 elementor-widget elementor-widget-heading\" data-id=\"ca00ab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le service client comme moteur de croissance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0f798 elementor-widget elementor-widget-text-editor\" data-id=\"ed0f798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHistoriquement per\u00e7u comme un centre de co\u00fbts, le d\u00e9fi pour le retail est de transformer le centre de contacts en un v\u00e9ritable centre de profit.\n\nComment\u2009? En automatisant les questions simples et r\u00e9p\u00e9titives (\u00ab\u2009Est-ce ouvert demain\u2009? Quels sont vos horaires\u2009?\u2009\u00bb par exemple) gr\u00e2ce aux bots. Lib\u00e9r\u00e9s de ces t\u00e2ches, vos conseillers se consacrent alors \u00e0 des missions qui g\u00e9n\u00e8rent directement du revenu : accompagner les\n\nclients dans leurs achats, cr\u00e9er de la proximit\u00e9 et leur proposer des produits additionnels. Chaque contact devient ainsi une opportunit\u00e9 de vente.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13a3f93e e-con-full e-flex e-con e-child\" data-id=\"13a3f93e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-53749323 e-con-full e-flex e-con e-child\" data-id=\"53749323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13c0c642 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"13c0c642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2.22244 5.43556V11.901M5.85924 5.43556V11.901M9.90014 5.43556V11.901M13.5369 5.43556V11.901M0.606079 13.1941L0.606079 13.8406C0.606079 14.2932 0.606079 14.5196 0.694165 14.6924C0.771648 14.8445 0.895284 14.9681 1.04735 15.0456C1.22023 15.1337 1.44654 15.1337 1.89917 15.1337H13.8602C14.3128 15.1337 14.5392 15.1337 14.712 15.0456C14.8641 14.9681 14.9877 14.8445 15.0652 14.6924C15.1533 14.5196 15.1533 14.2932 15.1533 13.8406V13.1941C15.1533 12.7415 15.1533 12.5151 15.0652 12.3423C14.9877 12.1902 14.8641 12.0666 14.712 11.9891C14.5392 11.901 14.3128 11.901 13.8602 11.901H1.89917C1.44654 11.901 1.22023 11.901 1.04735 11.9891C0.895284 12.0666 0.771648 12.1902 0.694165 12.3423C0.606079 12.5151 0.606079 12.7415 0.606079 13.1941ZM7.59918 0.648822L1.61866 1.97783C1.25735 2.05812 1.0767 2.09826 0.941849 2.19541C0.822906 2.2811 0.72951 2.39753 0.671662 2.53223C0.606079 2.68494 0.606079 2.87 0.606079 3.24012L0.606079 4.14247C0.606079 4.5951 0.606079 4.82141 0.694165 4.99429C0.771648 5.14636 0.895284 5.26999 1.04735 5.34747C1.22023 5.43556 1.44654 5.43556 1.89917 5.43556H13.8602C14.3128 5.43556 14.5392 5.43556 14.712 5.34747C14.8641 5.26999 14.9877 5.14636 15.0652 4.99429C15.1533 4.82141 15.1533 4.5951 15.1533 4.14247V3.24012C15.1533 2.87 15.1533 2.68494 15.0877 2.53223C15.0299 2.39753 14.9365 2.2811 14.8175 2.19541C14.6827 2.09826 14.502 2.05812 14.1407 1.97783L8.1602 0.648822C8.05552 0.62556 8.00318 0.613929 7.95029 0.609291C7.90331 0.605171 7.85607 0.605171 7.80909 0.609291C7.7562 0.613929 7.70386 0.62556 7.59918 0.648822Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56e13218 elementor-widget elementor-widget-heading\" data-id=\"56e13218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La valorisation de vos collaborateurs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731db245 elementor-widget elementor-widget-text-editor\" data-id=\"731db245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La valorisation des collaborateurs bancaires passe aussi par la mise \u00e0 disposition d\u2019outils de relation client performants en leur offrant des solutions digitales adapt\u00e9es (CRM, CCaaS ,CXaaS \u2026 ). Des conseillers bien \u00e9quip\u00e9s avec des outils ergonomiques, unifi\u00e9s, assist\u00e9s et guid\u00e9s se sentent plus reconnus et sont en mesure de cr\u00e9er une exp\u00e9rience client de qualit\u00e9. Cette combinaison entre comp\u00e9tences humaines et outils technologiques devient un facteur cl\u00e9 de satisfaction et de fid\u00e9lisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b91b17 e-con-full e-flex e-con e-child\" data-id=\"7b91b17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4a64c elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6d4a64c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2.22244 5.43556V11.901M5.85924 5.43556V11.901M9.90014 5.43556V11.901M13.5369 5.43556V11.901M0.606079 13.1941L0.606079 13.8406C0.606079 14.2932 0.606079 14.5196 0.694165 14.6924C0.771648 14.8445 0.895284 14.9681 1.04735 15.0456C1.22023 15.1337 1.44654 15.1337 1.89917 15.1337H13.8602C14.3128 15.1337 14.5392 15.1337 14.712 15.0456C14.8641 14.9681 14.9877 14.8445 15.0652 14.6924C15.1533 14.5196 15.1533 14.2932 15.1533 13.8406V13.1941C15.1533 12.7415 15.1533 12.5151 15.0652 12.3423C14.9877 12.1902 14.8641 12.0666 14.712 11.9891C14.5392 11.901 14.3128 11.901 13.8602 11.901H1.89917C1.44654 11.901 1.22023 11.901 1.04735 11.9891C0.895284 12.0666 0.771648 12.1902 0.694165 12.3423C0.606079 12.5151 0.606079 12.7415 0.606079 13.1941ZM7.59918 0.648822L1.61866 1.97783C1.25735 2.05812 1.0767 2.09826 0.941849 2.19541C0.822906 2.2811 0.72951 2.39753 0.671662 2.53223C0.606079 2.68494 0.606079 2.87 0.606079 3.24012L0.606079 4.14247C0.606079 4.5951 0.606079 4.82141 0.694165 4.99429C0.771648 5.14636 0.895284 5.26999 1.04735 5.34747C1.22023 5.43556 1.44654 5.43556 1.89917 5.43556H13.8602C14.3128 5.43556 14.5392 5.43556 14.712 5.34747C14.8641 5.26999 14.9877 5.14636 15.0652 4.99429C15.1533 4.82141 15.1533 4.5951 15.1533 4.14247V3.24012C15.1533 2.87 15.1533 2.68494 15.0877 2.53223C15.0299 2.39753 14.9365 2.2811 14.8175 2.19541C14.6827 2.09826 14.502 2.05812 14.1407 1.97783L8.1602 0.648822C8.05552 0.62556 8.00318 0.613929 7.95029 0.609291C7.90331 0.605171 7.85607 0.605171 7.80909 0.609291C7.7562 0.613929 7.70386 0.62556 7.59918 0.648822Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91b2ab3 elementor-widget elementor-widget-heading\" data-id=\"91b2ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">L\u2019exigence d\u2019instantan\u00e9it\u00e9 et de disponibilit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75f7e99 elementor-widget elementor-widget-text-editor\" data-id=\"75f7e99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLes consommateurs attendent des r\u00e9ponses imm\u00e9diates, accessibles 24 h\/24, 7 j sur 7, et sur le canal de leur choix. Ils souhaitent \u00e9galement pouvoir passer de l\u2019un \u00e0 l\u2019autre sans devoir r\u00e9p\u00e9ter leur demande.\n\nPour r\u00e9pondre \u00e0 ces attentes, les entreprises doivent \u00eatre capables d\u2019identifier rapidement le motif de contact et de qualifier le besoin du client afin de l\u2019orienter vers le bon interlocuteur. Cette capacit\u00e9 est d\u2019autant plus importante que les catalogues produits sont vastes et les motifs de contact nombreux. Les p\u00e9riodes de forte activit\u00e9, comme les soldes ou les f\u00eates de fin d\u2019ann\u00e9e, g\u00e9n\u00e8rent \u00e9galement des volumes importants de demandes. Qualifier et router efficacement les demandes devient alors essentiel pour garantir une exp\u00e9rience fluide.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16931e14 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"16931e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cf598e7 e-con-full e-flex e-con e-parent\" data-id=\"5cf598e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-365a250 e-flex e-con-boxed e-con e-child\" data-id=\"365a250\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4898aab6 e-flex e-con-boxed e-con e-child\" data-id=\"4898aab6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5641bec3 elementor-widget elementor-widget-heading\" data-id=\"5641bec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des besoins sp\u00e9cifiques \u00e0 chaque type d\u2019enseigne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69b7ac0f e-con-full e-flex e-con e-child\" data-id=\"69b7ac0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-22737f49 e-con-full e-flex e-con e-child\" data-id=\"22737f49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69087712 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"69087712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c414d3 elementor-widget elementor-widget-heading\" data-id=\"1c414d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Grande distribution &amp; Enseignes sp\u00e9cialis\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb27a4 elementor-widget elementor-widget-text-editor\" data-id=\"8bb27a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPour ces grands noms du commerce, le d\u00e9fi majeur est d\u2019unifier l\u2019exp\u00e9rience entre le site web et le r\u00e9seau de magasins. Il s\u2019agit de g\u00e9rer d\u2019importants volumes de demandes tout en assurant une parfaite continuit\u00e9 pour le client, qui souhaite par exemple v\u00e9rifier la disponibilit\u00e9 d\u2019un produit en ligne avant de se rendre en boutique.\n\nEn automatisant les questions fr\u00e9quentes, les conseillers peuvent se d\u00e9dier \u00e0 des conseils \u00e0 plus forte valeur, qui renforcent la relation client et encouragent la visite en magasin.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a86b624 e-con-full e-flex e-con e-child\" data-id=\"7a86b624\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6672e1 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5b6672e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8b4e50 elementor-widget elementor-widget-heading\" data-id=\"6b8b4e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Luxe et Mode<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bba1fcf elementor-widget elementor-widget-text-editor\" data-id=\"3bba1fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDans ces secteurs, l\u2019exp\u00e9rience d\u2019achat se doit d\u2019\u00eatre irr\u00e9prochable. Tout l\u2019enjeu est de transposer en ligne le service d\u2019excellence et l\u2019accompagnement sur-mesure de la boutique.\n\nLe conseiller client joue un r\u00f4le d\u2019ambassadeur : sa connaissance pr\u00e9cise de l\u2019historique et des pr\u00e9f\u00e9rences du client lui permet d\u2019offrir un service proactif et personnalis\u00e9, prolongeant ainsi une relation privil\u00e9gi\u00e9e et exclusive avec la marque.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6795fb55 e-con-full e-flex e-con e-child\" data-id=\"6795fb55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-685c55f0 e-con-full e-flex e-con e-child\" data-id=\"685c55f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee34b77 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1ee34b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c887790 elementor-widget elementor-widget-heading\" data-id=\"6c887790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acteurs du E-commerce et Places de march\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7354093c elementor-widget elementor-widget-text-editor\" data-id=\"7354093c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPour ces acteurs 100 % digitaux, le service client est souvent le principal point de contact humain. La priorit\u00e9 est double : d\u2019une part, intervenir au bon moment pour conseiller un visiteur et finaliser une vente\u2009; d\u2019autre part, g\u00e9rer avec une efficacit\u00e9 maximale le grand volume de demandes apr\u00e8s l\u2019achat (livraison, retours).\n\nLa performance de la logistique et du service apr\u00e8s-vente est un facteur cl\u00e9 de fid\u00e9lisation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c76556 e-con-full e-flex e-con e-child\" data-id=\"5c76556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3918bd elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6f3918bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shopping-cart\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7692e2ab elementor-widget elementor-widget-heading\" data-id=\"7692e2ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Marques en vente directe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd9b9f0 elementor-widget elementor-widget-text-editor\" data-id=\"1cd9b9f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCes marques construisent leur succ\u00e8s sur un lien direct et authentique avec leur communaut\u00e9. Le centre de contact est donc strat\u00e9gique : il incarne les valeurs de la marque et devient une source d\u2019information essentielle pour comprendre les attentes des clients.\n\nChaque interaction est une opportunit\u00e9 pour recueillir des avis, affiner l\u2019offre et faire des premiers acheteurs de v\u00e9ritables ambassadeurs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b85e03a e-con-full e-flex e-con e-parent\" data-id=\"b85e03a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a474d0a e-flex e-con-boxed e-con e-child\" data-id=\"a474d0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-88ca953 e-con-full e-flex e-con e-child\" data-id=\"88ca953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1e89fa5 e-flex e-con-boxed e-con e-child\" data-id=\"1e89fa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cec8f4 elementor-widget elementor-widget-heading\" data-id=\"2cec8f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des r\u00e9sultats concrets pour nos clients qui utilisent la solution CCaaS Enterprise Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee37cdc e-con-full e-flex e-con e-child\" data-id=\"ee37cdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7a4ef43 e-con-full e-flex e-con e-child\" data-id=\"7a4ef43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b2efb elementor-widget elementor-widget-counter\" data-id=\"66b2efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de r\u00e9duction du volume d\u2019appels entrants gr\u00e2ce \u00e0 l\u2019automatisation et au self-service<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2309a08 e-con-full e-flex e-con e-child\" data-id=\"2309a08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14cf51a elementor-widget elementor-widget-counter\" data-id=\"14cf51a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de r\u00e9duction de la dur\u00e9e moyenne de conversation gr\u00e2ce \u00e0 une meilleure qualification des demandes et \u00e0 l\u2019acc\u00e8s rapide aux informations clients<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"25\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64702a1 e-con-full e-flex e-con e-child\" data-id=\"64702a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a201301 elementor-widget elementor-widget-counter\" data-id=\"a201301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de transferts d\u2019appels en moins gr\u00e2ce au routage intelligent et \u00e0 la qualification automatique des demandes<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"40\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3865800 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3865800\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3158f6d e-con-full e-flex e-con e-child\" data-id=\"3158f6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be71ed9 elementor-widget elementor-widget-counter\" data-id=\"be71ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">d\u2019am\u00e9lioration du taux de joignabilit\u00e9 gr\u00e2ce \u00e0 une meilleure gestion des pics d\u2019appels et une meilleure disponibilit\u00e9 des \u00e9quipes<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4398dd elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"a4398dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b12f778 e-con-full e-flex e-con e-parent\" data-id=\"1b12f778\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d3f7d8b e-flex e-con-boxed e-con e-child\" data-id=\"d3f7d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e6ccb1 e-flex e-con-boxed e-con e-child\" data-id=\"8e6ccb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e479d37 elementor-widget elementor-widget-heading\" data-id=\"7e479d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Renforcez la relation avec vos clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f8beccd e-con-full e-flex e-con e-child\" data-id=\"7f8beccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f67c335 e-con-full e-flex e-con e-child\" data-id=\"f67c335\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e850bc8 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4e850bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e54dd8b elementor-widget elementor-widget-heading\" data-id=\"2e54dd8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Odigo Contact Center<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa3c7ba elementor-widget elementor-widget-text-editor\" data-id=\"5aa3c7ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tB\u00e9n\u00e9ficiez de notre plateforme Cloud de centre de contact : une solution omnicanale, modulaire et hautement configurable pour r\u00e9pondre \u00e0 la diversit\u00e9 des interactions dans le retail et l\u2019e-commerce.\n\nLes conseillers disposent d\u2019une vue unifi\u00e9e des interactions, sur tous les canaux. Ils peuvent ainsi r\u00e9pondre plus rapidement aux demandes et offrir une exp\u00e9rience fluide aux clients tout au long du parcours d\u2019achat.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cf408ca e-con-full e-flex e-con e-child\" data-id=\"3cf408ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35a79756 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"35a79756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73feb864 elementor-widget elementor-widget-heading\" data-id=\"73feb864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AI Orchestrator<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7758ded7 elementor-widget elementor-widget-text-editor\" data-id=\"7758ded7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAutomatisez les demandes simples et qualifiez les interactions gr\u00e2ce \u00e0 l\u2019intelligence artificielle. Vos clients acc\u00e8dent rapidement \u00e0 l\u2019information dont ils ont besoin, tandis que vos conseillers se concentrent sur les demandes plus complexes.\n\nAm\u00e9liorez la satisfaction client tout en optimisant l\u2019efficacit\u00e9 op\u00e9rationnelle. Cette orchestration intelligente permet \u00e9galement d\u2019absorber les pics d\u2019activit\u00e9, notamment lors des soldes ou des f\u00eates de fin d\u2019ann\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a384161 e-con-full e-flex e-con e-child\" data-id=\"5a384161\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-64ef387a e-con-full e-flex e-con e-child\" data-id=\"64ef387a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d06b635 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3d06b635\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f06fce elementor-widget elementor-widget-heading\" data-id=\"74f06fce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outbound<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6deca40c elementor-widget elementor-widget-text-editor\" data-id=\"6deca40c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAnticipez les besoins de vos clients gr\u00e2ce \u00e0 des communications proactives. Informez-les aux moments cl\u00e9s du parcours : confirmation de commande, suivi de livraison, disponibilit\u00e9 d\u2019un produit ou offre promotionnelle.\n\nR\u00e9duisez le volume de demandes entrantes tout en renfor\u00e7ant l\u2019engagement et la satisfaction.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25e1537b e-con-full e-flex e-con e-child\" data-id=\"25e1537b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-155b35e5 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"155b35e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83f0dba elementor-widget elementor-widget-heading\" data-id=\"83f0dba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Odigo Extended Contact Center<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a3ef0f elementor-widget elementor-widget-text-editor\" data-id=\"39a3ef0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConnectez votre centre de contact aux \u00e9quipes terrain lorsque certaines demandes n\u00e9cessitent l\u2019intervention d\u2019un conseiller en magasin ou d\u2019un expert produit.\n\nTransf\u00e9rez facilement les interactions vers le bon interlocuteur. Les clients peuvent ainsi v\u00e9rifier la disponibilit\u00e9 d\u2019un article, obtenir un conseil personnalis\u00e9 ou \u00eatre accompagn\u00e9s dans une d\u00e9marche d\u2019achat plus complexe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49253e5f e-con-full e-flex e-con e-parent\" data-id=\"49253e5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35503b0f elementor-widget elementor-widget-template\" data-id=\"35503b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"198734\" class=\"elementor elementor-198734\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-96d4ec7 e-flex e-con-boxed e-con e-parent\" data-id=\"96d4ec7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-efa6e86 e-con-full e-flex e-con e-child\" data-id=\"efa6e86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d72c372 e-flex e-con-boxed e-con e-child\" data-id=\"d72c372\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb9f72d elementor-widget elementor-widget-heading\" data-id=\"eb9f72d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9j\u00e0 adopt\u00e9 par des entreprises exigeantes dans le monde entier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8009eb0 e-flex e-con-boxed e-con e-child\" data-id=\"8009eb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-444bf13 elementor-widget elementor-widget-n-carousel\" data-id=\"444bf13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Diapositive N\\u00b01&quot;,&quot;_id&quot;:&quot;a81e81f&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b02&quot;,&quot;_id&quot;:&quot;df4a2fa&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b03&quot;,&quot;_id&quot;:&quot;9f10c41&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b04&quot;,&quot;_id&quot;:&quot;279b968&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b05&quot;,&quot;_id&quot;:&quot;55fb1f9&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b06&quot;,&quot;_id&quot;:&quot;22f0575&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b07&quot;,&quot;_id&quot;:&quot;e39f633&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b08&quot;,&quot;_id&quot;:&quot;cd36faf&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b09&quot;,&quot;_id&quot;:&quot;71bcdfe&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b010&quot;,&quot;_id&quot;:&quot;49c569b&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b011&quot;,&quot;_id&quot;:&quot;b455781&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b012&quot;,&quot;_id&quot;:&quot;64e1abc&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b013&quot;,&quot;_id&quot;:&quot;872bdb3&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b014&quot;,&quot;_id&quot;:&quot;55efa0e&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b015&quot;,&quot;_id&quot;:&quot;41aa41d&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b016&quot;,&quot;_id&quot;:&quot;6a75b89&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b017&quot;,&quot;_id&quot;:&quot;2211ae5&quot;}],&quot;slides_to_show&quot;:&quot;6&quot;,&quot;slides_to_scroll&quot;:&quot;2&quot;,&quot;autoplay_speed&quot;:2000,&quot;speed&quot;:800,&quot;slides_to_show_tablet&quot;:&quot;4&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;slides_to_scroll_tablet&quot;:&quot;2&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;offset_sides&quot;:&quot;none&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel logo\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71c9627 e-con-full e-flex e-con e-child\" data-id=\"71c9627\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c315f71 e-con-full e-flex e-con e-child\" data-id=\"c315f71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c265e12 elementor-widget elementor-widget-image\" data-id=\"c265e12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"697\" height=\"231\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo-Lapeyre-rectangle-sans-signature-RVB.webp\" class=\"attachment-large size-large wp-image-199134\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo-Lapeyre-rectangle-sans-signature-RVB.webp 697w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo-Lapeyre-rectangle-sans-signature-RVB-300x99.webp 300w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7702e70 e-con-full e-flex e-con e-child\" data-id=\"7702e70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2fd2a4 e-con-full e-flex e-con e-child\" data-id=\"a2fd2a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c68055 elementor-widget elementor-widget-image\" data-id=\"7c68055\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"789\" height=\"201\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/malakoff-1.png\" class=\"attachment-large size-large wp-image-16866\" alt=\"Malakoff humanis logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/malakoff-1.png 789w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/malakoff-1-300x76.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/malakoff-1-768x196.png 768w\" sizes=\"auto, (max-width: 789px) 100vw, 789px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf6183f e-con-full e-flex e-con e-child\" data-id=\"cf6183f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2083d56 e-con-full e-flex e-con e-child\" data-id=\"2083d56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a4c57 elementor-widget elementor-widget-image\" data-id=\"13a4c57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"391\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_PMU-1024x391.webp\" class=\"attachment-large size-large wp-image-198687\" alt=\"Logo_PMU\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_PMU-1024x391.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_PMU-300x115.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_PMU-768x293.webp 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_PMU.webp 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-098d285 e-con-full e-flex e-con e-child\" data-id=\"098d285\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ab6e776 e-con-full e-flex e-con e-child\" data-id=\"ab6e776\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7395c02 elementor-widget elementor-widget-image\" data-id=\"7395c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"1024\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute-1024x1024.webp\" class=\"attachment-large size-large wp-image-198686\" alt=\"Logo_La_Redoute\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute-1024x1024.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute-300x300.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute-150x150.webp 150w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute-768x769.webp 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_La_Redoute.webp 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b853d8 e-con-full e-flex e-con e-child\" data-id=\"1b853d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d260897 e-con-full e-flex e-con e-child\" data-id=\"d260897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a1d4bb elementor-widget elementor-widget-image\" data-id=\"9a1d4bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"234\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-1024x234.png\" class=\"attachment-large size-large wp-image-198685\" alt=\"Logo_Groupe_FDJ\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-1024x234.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-300x69.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-768x176.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-1536x351.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Groupe_FDJ-2048x468.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"6\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6dc700 e-con-full e-flex e-con e-child\" data-id=\"c6dc700\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-23278c3 e-con-full e-flex e-con e-child\" data-id=\"23278c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf65ff elementor-widget elementor-widget-image\" data-id=\"5cf65ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"316\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-1024x316.png\" class=\"attachment-large size-large wp-image-198682\" alt=\"KparK\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-1024x316.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-300x93.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-768x237.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-1536x475.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/KparK-2048x633.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"7\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c73a5ed e-con-full e-flex e-con e-child\" data-id=\"c73a5ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef39ef1 e-con-full e-flex e-con e-child\" data-id=\"ef39ef1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-314d6c2 elementor-widget elementor-widget-image\" data-id=\"314d6c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"447\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/kering-1024x447.png\" class=\"attachment-large size-large wp-image-198681\" alt=\"kering\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/kering-1024x447.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/kering-300x131.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/kering-768x335.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/kering.png 1450w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"8\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b8454c e-con-full e-flex e-con e-child\" data-id=\"1b8454c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-359af35 e-con-full e-flex e-con e-child\" data-id=\"359af35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3d633 elementor-widget elementor-widget-image\" data-id=\"fd3d633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"306\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Auchan-1024x306.png\" class=\"attachment-large size-large wp-image-198683\" alt=\"Logo_Auchan\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Auchan-1024x306.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Auchan-300x90.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Auchan-768x230.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Auchan.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"9\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b850341 e-con-full e-flex e-con e-child\" data-id=\"b850341\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-22d9915 e-con-full e-flex e-con e-child\" data-id=\"22d9915\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66d7880 elementor-widget elementor-widget-image\" data-id=\"66d7880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"341\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Credit-Agricole.png\" class=\"attachment-large size-large wp-image-198708\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Credit-Agricole.png 960w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Credit-Agricole-300x107.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Credit-Agricole-768x273.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"10\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa49d6a e-con-full e-flex e-con e-child\" data-id=\"aa49d6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-928e166 e-con-full e-flex e-con e-child\" data-id=\"928e166\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4e6ca7 elementor-widget elementor-widget-image\" data-id=\"a4e6ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"409\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/EDF.png\" class=\"attachment-large size-large wp-image-198679\" alt=\"EDF\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/EDF.png 960w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/EDF-300x128.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/EDF-768x327.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"11\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b196d1 e-con-full e-flex e-con e-child\" data-id=\"9b196d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d91354c e-con-full e-flex e-con e-child\" data-id=\"d91354c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fafc6b7 elementor-widget elementor-widget-image\" data-id=\"fafc6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"226\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/DHL_Logo-1024x226.png\" class=\"attachment-large size-large wp-image-198678\" alt=\"DHL_Logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/DHL_Logo-1024x226.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/DHL_Logo-300x66.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/DHL_Logo-768x170.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/DHL_Logo.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"12\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9a5aeb e-con-full e-flex e-con e-child\" data-id=\"c9a5aeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3168622 e-con-full e-flex e-con e-child\" data-id=\"3168622\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de51a8 elementor-widget elementor-widget-image\" data-id=\"2de51a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali-1024x768.png\" class=\"attachment-large size-large wp-image-198709\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali-1024x768.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali-300x225.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali-768x576.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali-1536x1152.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Generali.png 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"13\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83c160e e-con-full e-flex e-con e-child\" data-id=\"83c160e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4048181 e-con-full e-flex e-con e-child\" data-id=\"4048181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-541c4cd elementor-widget elementor-widget-image\" data-id=\"541c4cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"538\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo_am_1200x630-1024x538.png\" class=\"attachment-large size-large wp-image-199138\" alt=\"Assurance maladie\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo_am_1200x630-1024x538.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo_am_1200x630-300x158.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo_am_1200x630-768x403.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo_am_1200x630.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"14\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d27670 e-con-full e-flex e-con e-child\" data-id=\"9d27670\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e6d1213 e-con-full e-flex e-con e-child\" data-id=\"e6d1213\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a46066b elementor-widget elementor-widget-image\" data-id=\"a46066b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"198\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Fnac_Darty-1024x198.png\" class=\"attachment-large size-large wp-image-198684\" alt=\"Logo_Fnac_Darty\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Fnac_Darty-1024x198.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Fnac_Darty-300x58.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Fnac_Darty-768x148.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Logo_Fnac_Darty.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"15\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3542f1b e-con-full e-flex e-con e-child\" data-id=\"3542f1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ca79c97 e-con-full e-flex e-con e-child\" data-id=\"ca79c97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7318214 elementor-widget elementor-widget-image\" data-id=\"7318214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"227\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log-1024x227.png\" class=\"attachment-large size-large wp-image-198674\" alt=\"Chronopost_log\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log-1024x227.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log-300x67.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log-768x170.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log-1536x341.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Chronopost_log.png 1658w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"16\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-963c846 e-con-full e-flex e-con e-child\" data-id=\"963c846\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-84d9b8c e-con-full e-flex e-con e-child\" data-id=\"84d9b8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7b847 elementor-widget elementor-widget-image\" data-id=\"ab7b847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"238\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/airfrance-klm-1024x238.png\" class=\"attachment-large size-large wp-image-198673\" alt=\"airfrance klm\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/airfrance-klm-1024x238.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/airfrance-klm-300x70.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/airfrance-klm-768x179.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/airfrance-klm.png 1324w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"17\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 17\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f14d19a e-con-full e-flex e-con e-child\" data-id=\"f14d19a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7e799d9 e-con-full e-flex e-con e-child\" data-id=\"7e799d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-329db8b elementor-widget elementor-widget-image\" data-id=\"329db8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"196\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Air_Liquide-1024x196.png\" class=\"attachment-large size-large wp-image-198672\" alt=\"Air_Liquide\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Air_Liquide-1024x196.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Air_Liquide-300x57.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Air_Liquide-768x147.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/Air_Liquide.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d323d6 e-con-full e-flex e-con e-child\" data-id=\"9d323d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c08b42c e-con-full e-flex e-con e-child\" data-id=\"c08b42c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f54b0c5 elementor-widget elementor-widget-counter\" data-id=\"f54b0c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">\u00c9conomis\u00e9es par appel grace \u00e0 la qualification par le bot de l\u2019intention d\u2019appel et de l\u2019identit\u00e9 du client<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"50\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">sec<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f089e elementor-view-framed elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"46f089e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d13380c e-con-full e-flex e-con e-child\" data-id=\"d13380c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c6cd6 elementor-widget elementor-widget-counter\" data-id=\"c0c6cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">De r\u00e9duction des transferts d\u2019appels gr\u00e2ce \u00e0 l\u2019int\u00e9gration d\u2019Odigo avec les SI et CRM de la plupart des banques.<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9922bbb elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"9922bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ede868 e-con-full e-flex e-con e-child\" data-id=\"9ede868\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77a8a84 elementor-widget elementor-widget-counter\" data-id=\"77a8a84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">D\u2019appels trait\u00e9s par des agents utilisant l\u2019IA d\u2019Odigo pour traiter les demandes et lib\u00e9rer du temps des agents.<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">-<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"40\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52171d2 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"52171d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f908453 e-con-full e-flex e-con e-child\" data-id=\"f908453\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e26669 elementor-widget elementor-widget-counter\" data-id=\"7e26669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">D\u2019am\u00e9lioration de la joignabilit\u00e9 des conseillers gr\u00e2ce aux outils adapt\u00e9s \u00e0 leurs besoins m\u00e9tier.<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acad33b elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"acad33b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bced2d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0bced2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/clients-et-references\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir nos clients<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52ac5fef e-con-full e-flex e-con e-parent\" data-id=\"52ac5fef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2ee85c2e e-flex e-con-boxed e-con e-child\" data-id=\"2ee85c2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3ade35 elementor-widget elementor-widget-heading\" data-id=\"2a3ade35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">T\u00c9MOIGNAGES CLIENTS<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed3f552 elementor-widget elementor-widget-heading\" data-id=\"4ed3f552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce qui rend Odigo Unique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626eb78a e-con-full e-flex e-con e-child\" data-id=\"626eb78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-16407dc0 e-con-full e-flex e-con e-child\" data-id=\"16407dc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2541ec31 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2541ec31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3842d7f9 elementor-widget elementor-widget-heading\" data-id=\"3842d7f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un leader Fran\u00e7ais \u00e0 dimension Europ\u00e9enne<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7864e4 elementor-widget elementor-widget-text-editor\" data-id=\"2f7864e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo accompagne ses plus de 250 clients dans l\u2019optimisation de leur relation clients et aide les agents \u00e0 mieux g\u00e9rer leurs interactions et \u00e0 gagner en efficacit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9368c66 e-con-full e-flex e-con e-child\" data-id=\"9368c66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4efcc449 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4efcc449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"35\" viewBox=\"0 0 27 35\" fill=\"none\"><path d=\"M6.52121 22.4991L5.14583 32.8542L12.4108 28.4952C12.6478 28.353 12.7662 28.2819 12.8927 28.2542C13.0046 28.2296 13.1204 28.2296 13.2323 28.2542C13.3588 28.2819 13.4772 28.353 13.7142 28.4952L20.9792 32.8542L19.6047 22.4946M20.0702 4.74823C20.3147 5.33963 20.784 5.80972 21.3751 6.05515L23.4475 6.9136C24.0389 7.15859 24.5088 7.62849 24.7538 8.21994C24.9987 8.8114 24.9987 9.47594 24.7538 10.0674L23.896 12.1384C23.6509 12.7301 23.6505 13.3953 23.8967 13.9868L24.7531 16.0571C24.8745 16.3501 24.937 16.6641 24.9371 16.9812C24.9371 17.2983 24.8747 17.6123 24.7533 17.9053C24.632 18.1983 24.4541 18.4645 24.2298 18.6887C24.0056 18.9129 23.7393 19.0907 23.4463 19.2119L21.3754 20.0698C20.784 20.3143 20.314 20.7837 20.0685 21.3747L19.2101 23.4472C18.9651 24.0387 18.4953 24.5086 17.9038 24.7536C17.3124 24.9985 16.6479 24.9985 16.0564 24.7536L13.9855 23.8957C13.3941 23.6513 12.7298 23.6518 12.1387 23.8971L10.0663 24.7543C9.47521 24.9988 8.81126 24.9985 8.22031 24.7538C7.62936 24.509 7.15974 24.0396 6.91459 23.4488L6.05592 21.3757C5.81139 20.7843 5.34202 20.3142 4.75101 20.0688L2.6786 19.2103C2.08743 18.9654 1.61768 18.4958 1.37261 17.9047C1.12754 17.3136 1.12721 16.6494 1.37169 16.058L2.22949 13.987C2.47386 13.3956 2.47337 12.7312 2.2281 12.1401L1.37153 10.0662C1.25008 9.77324 1.18755 9.45924 1.1875 9.14213C1.18745 8.82501 1.24988 8.51099 1.37123 8.21801C1.49258 7.92504 1.67047 7.65884 1.89474 7.43464C2.119 7.21044 2.38524 7.03263 2.67825 6.91137L4.74916 6.05354C5.34003 5.80921 5.80983 5.34043 6.05542 4.75007L6.91384 2.67759C7.15882 2.08613 7.62871 1.61623 8.22014 1.37124C8.81157 1.12625 9.47609 1.12625 10.0675 1.37124L12.1384 2.22907C12.7299 2.47346 13.3942 2.47296 13.9853 2.22769L16.0585 1.37257C16.6499 1.12772 17.3143 1.12777 17.9056 1.37271C18.4969 1.61765 18.9667 2.08742 19.2117 2.67872L20.0704 4.75182L20.0702 4.74823Z\" stroke=\"white\" stroke-width=\"2.375\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b520d7 elementor-widget elementor-widget-heading\" data-id=\"18b520d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un pionnier de l\u2019exp\u00e9rience client<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c157205 elementor-widget elementor-widget-text-editor\" data-id=\"3c157205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Depuis 40 ans, Odigo investit dans l\u2019innovation et les technologies de pointe : Cloud public et priv\u00e9, Intelligence Artificielle, connecteurs CRM, QM, WFM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1df52ac1 e-con-full e-flex e-con e-child\" data-id=\"1df52ac1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e73f491 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6e73f491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"15\" viewBox=\"0 0 16 15\" fill=\"none\"><path d=\"M0.605957 14.3451C2.49369 12.3429 5.05661 11.1124 7.87957 11.1124C10.7025 11.1124 13.2654 12.3429 15.1532 14.3451M11.5164 4.24289C11.5164 6.25144 9.88812 7.87969 7.87957 7.87969C5.87102 7.87969 4.24276 6.25144 4.24276 4.24289C4.24276 2.23433 5.87102 0.606079 7.87957 0.606079C9.88812 0.606079 11.5164 2.23433 11.5164 4.24289Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aff86c2 elementor-widget elementor-widget-heading\" data-id=\"6aff86c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un interlocuteur unique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e447038 elementor-widget elementor-widget-text-editor\" data-id=\"3e447038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo est \u00e0 la fois op\u00e9rateur, \u00e9diteur, int\u00e9grateur et expert m\u00e9tiers et saura vous accompagner de bout-en-bout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c43e77b e-con-full e-flex e-con e-parent\" data-id=\"5c43e77b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f2e160 e-flex e-con-boxed e-con e-child\" data-id=\"5f2e160\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c57f42 elementor-widget elementor-widget-heading\" data-id=\"22c57f42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">T\u00c9MOIGNAGES CLIENTS<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2529ef8d elementor-widget elementor-widget-heading\" data-id=\"2529ef8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos cas clients dans le secteur bancaire<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7ee753 e-flex e-con-boxed e-con e-child\" data-id=\"e7ee753\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3cb77b08 e-con-full e-flex e-con e-child\" data-id=\"3cb77b08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f42c09e elementor-widget elementor-widget-image\" data-id=\"4f42c09e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"61\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/Allianz-logo.png\" class=\"attachment-large size-large wp-image-861\" alt=\"Allianz logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e56792d e-con-full e-flex e-con e-child\" data-id=\"6e56792d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8708646 elementor-widget elementor-widget-image\" data-id=\"8708646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"61\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/Allianz-logo.png\" class=\"attachment-large size-large wp-image-861\" alt=\"Allianz logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee9341b e-con-full e-flex e-con e-child\" data-id=\"1ee9341b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7138fb55 elementor-widget elementor-widget-image\" data-id=\"7138fb55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"61\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/Allianz-logo.png\" class=\"attachment-large size-large wp-image-861\" alt=\"Allianz logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3540ea1d e-con-full e-flex e-con e-child\" data-id=\"3540ea1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c664cc0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5c664cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/clients-et-references\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrez tous nos clients<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7168b2a9 e-con-full e-flex e-con e-parent\" data-id=\"7168b2a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7438df91 e-con-full e-flex e-con e-child\" data-id=\"7438df91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dbf0f4e elementor-widget elementor-widget-heading\" data-id=\"1dbf0f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour aller plus loin<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e001146 e-con-full e-flex e-con e-child\" data-id=\"4e001146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab2336 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"3ab2336\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:194182,&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-194182\">.elementor-194182 .elementor-element.elementor-element-c7e4f52{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-194182 .elementor-element.elementor-element-94494ba img{height:270px;object-fit:cover;object-position:center center;border-radius:6px 6px 6px 6px;}.elementor-widget-post-info .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text );}.elementor-widget-post-info .elementor-icon-list-icon i{color:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-text, .elementor-widget-post-info .elementor-icon-list-text a{color:var( --e-global-color-secondary );}.elementor-widget-post-info .elementor-icon-list-item{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-icon{width:14px;}.elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-icon i{font-size:14px;}.elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}.elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-text, .elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-text a{color:var( --e-global-color-cac4e8c );}.elementor-194182 .elementor-element.elementor-element-db0dbce .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;text-transform:uppercase;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-194182 .elementor-element.elementor-element-8624d16 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:20px;font-weight:600;color:var( --e-global-color-ee65013 );}.elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-icon{width:14px;}.elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-icon i{font-size:14px;}.elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}.elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-text, .elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-text a{color:#717680;}.elementor-194182 .elementor-element.elementor-element-9a4dd0c .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"194182\" class=\"elementor elementor-194182 e-loop-item e-loop-item-1009871 post-1009871 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils tag-public-sector\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/ARticle-mairie.jpg\" class=\"attachment-large size-large wp-image-1009876\" alt=\"t\u00e9l\u00e9phone mairie\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/ARticle-mairie.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/ARticle-mairie-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/telephone-mairie-ameliorer-relation-usager\/\">Mairies\u00a0: et si le t\u00e9l\u00e9phone redevenait un canal d\u2019excellence\u2009?<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>17 avril 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"194182\" class=\"elementor elementor-194182 e-loop-item e-loop-item-1009864 post-1009864 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/centre-de-contact-omnicanal.jpg\" class=\"attachment-large size-large wp-image-1009870\" alt=\"centre de contact omnicanal\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/centre-de-contact-omnicanal.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/centre-de-contact-omnicanal-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/centre-contact-omnicanal\/\">Centre de contact omnicanal\u00a0: d\u00e9finition et avantages pour la relation client<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>15 avril 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"194182\" class=\"elementor elementor-194182 e-loop-item e-loop-item-1009858 post-1009858 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c7e4f52 e-flex e-con-boxed e-con e-parent\" data-id=\"c7e4f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94494ba elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"94494ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/Article-CSAT.jpg\" class=\"attachment-large size-large wp-image-1009863\" alt=\"CSAT\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/Article-CSAT.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/Article-CSAT-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0dbce elementor-widget elementor-widget-post-info\" data-id=\"db0dbce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-077c124 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8624d16 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8624d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/csat-tout-savoir-sur-le-score-de-satisfaction-client\/\">CSAT\u00a0: qu\u2019est-ce que le score de satisfaction client\u2009?<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4dd0c elementor-widget elementor-widget-post-info\" data-id=\"9a4dd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a0685ec elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>15 avril 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79972710 e-con-full e-flex e-con e-child\" data-id=\"79972710\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a5629f elementor-widget elementor-widget-button\" data-id=\"61a5629f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/blogs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir le blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78163e70 e-con-full e-flex e-con e-parent\" data-id=\"78163e70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3643c614 e-con-full e-flex e-con e-child\" data-id=\"3643c614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ffa0d7b elementor-widget elementor-widget-heading\" data-id=\"1ffa0d7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3607a7 elementor-widget elementor-widget-heading\" data-id=\"6d3607a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a9bcaac e-con-full e-flex e-con e-child\" data-id=\"1a9bcaac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7145f4c8 elementor-widget elementor-widget-n-accordion\" data-id=\"7145f4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1900\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1900\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1900\" class=\"elementor-element elementor-element-6fddb42 e-con-full e-flex e-con e-child\" data-id=\"6fddb42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3cd94 elementor-widget elementor-widget-text-editor\" data-id=\"7d3cd94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1901\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1901\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1901\" class=\"elementor-element elementor-element-49c90ee8 e-con-full e-flex e-con e-child\" data-id=\"49c90ee8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e6ea95b elementor-widget elementor-widget-text-editor\" data-id=\"1e6ea95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1902\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1902\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1902\" class=\"elementor-element elementor-element-268ebfb4 e-con-full e-flex e-con e-child\" data-id=\"268ebfb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fa9e8b elementor-widget elementor-widget-text-editor\" data-id=\"8fa9e8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1903\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1903\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1903\" class=\"elementor-element elementor-element-7981bcf2 e-con-full e-flex e-con e-child\" data-id=\"7981bcf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca30198 elementor-widget elementor-widget-text-editor\" data-id=\"1ca30198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1904\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1904\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1904\" class=\"elementor-element elementor-element-5c72f9b5 e-con-full e-flex e-con e-child\" data-id=\"5c72f9b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53947297 elementor-widget elementor-widget-text-editor\" data-id=\"53947297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1905\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1905\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1905\" class=\"elementor-element elementor-element-2ede5f3f e-con-full e-flex e-con e-child\" data-id=\"2ede5f3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-282f2011 elementor-widget elementor-widget-text-editor\" data-id=\"282f2011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1906\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1906\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore l\u2019exp\u00e9rience client dans le secteur bancaire ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1906\" class=\"elementor-element elementor-element-77bd01d1 e-con-full e-flex e-con e-child\" data-id=\"77bd01d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49f68218 elementor-widget elementor-widget-text-editor\" data-id=\"49f68218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed non risus. Suspendisse lectus tortor, dignissim sit amet, adipiscing nec, ultricies sed, dolor. Cras elementum ultrices diam. Maecenas ligula massa, varius a, semper congue, euismod non, mi.<\/p><p>Proin porttitor, orci nec nonummy molestie, enim est eleifend mi, non fermentum diam nisl sit amet erat. Duis semper. Duis arcu massa, scelerisque vitae, consequat in, pretium a, enim. Pellentesque congue. Ut in risus volutpat libero pharetra tempor. Cras vestibulum bibendum augue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67dae112 e-con-full e-flex e-con e-parent\" data-id=\"67dae112\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-51d7cb7b e-con-full e-flex e-con e-child\" data-id=\"51d7cb7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45baa999 e-flex e-con-boxed e-con e-child\" data-id=\"45baa999\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a64f68d elementor-widget elementor-widget-heading\" data-id=\"5a64f68d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 transformer votre relation client ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b745b elementor-widget elementor-widget-text-editor\" data-id=\"64b745b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment Odigo peut s\u2019adapter \u00e0 vos enjeux m\u00e9tier et \u00e0 votre organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27f8fa9b e-con-full e-flex e-con e-child\" data-id=\"27f8fa9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dab9aa6 elementor-widget elementor-widget-button\" data-id=\"2dab9aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Secteur Retail \/ e-commerce L\u2019exp\u00e9rience client, nouveau moteur de croissance pour le retail et l\u2019e-commerce. Transformez chaque interaction en une exp\u00e9rience m\u00e9morable et fid\u00e9lisante. Demander une d\u00e9mo La relation client comme terrain de diff\u00e9renciation et de performance La fid\u00e9lisation d\u2019une client\u00e8le volatile et hyper connect\u00e9e Dans le retail, la concurrence est \u00e0 port\u00e9e de clic [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-1009588","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Odigo - Retail et E-commerce<\/title>\n<meta name=\"description\" content=\"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\/e-commerce.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odigo - Retail et E-commerce\" \/>\n<meta property=\"og:description\" content=\"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\/e-commerce.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Odigo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-20T12:51:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/\",\"name\":\"Odigo - Retail et E-commerce\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/banniere-retail-scaled-e1776689455361.webp\",\"datePublished\":\"2026-04-17T14:53:23+00:00\",\"dateModified\":\"2026-04-20T12:51:16+00:00\",\"description\":\"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\\\/e-commerce.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/#primaryimage\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/banniere-retail-scaled-e1776689455361.webp\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/banniere-retail-scaled-e1776689455361.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/secteur-retail-e-commerce\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Secteur Retail\\\/E-commerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\",\"name\":\"Odigo\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/odigo.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#organization\",\"name\":\"Odigo\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"width\":142,\"height\":63,\"caption\":\"Odigo\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Odigo - Retail et E-commerce","description":"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\/e-commerce.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/","og_locale":"fr_FR","og_type":"article","og_title":"Odigo - Retail et E-commerce","og_description":"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\/e-commerce.","og_url":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/","og_site_name":"Odigo","article_modified_time":"2026-04-20T12:51:16+00:00","og_image":[{"width":2556,"height":853,"url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/","url":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/","name":"Odigo - Retail et E-commerce","isPartOf":{"@id":"https:\/\/odigo.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/#primaryimage"},"image":{"@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/#primaryimage"},"thumbnailUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp","datePublished":"2026-04-17T14:53:23+00:00","dateModified":"2026-04-20T12:51:16+00:00","description":"Optimisez vos centres de contact et offrez une exp\u00e9rience client fluide, s\u00e9curis\u00e9e et conforme dans le secteur du retail\/e-commerce.","breadcrumb":{"@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/#primaryimage","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/04\/banniere-retail-scaled-e1776689455361.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/odigo.com\/fr\/secteur-retail-e-commerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/odigo.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Secteur Retail\/E-commerce"}]},{"@type":"WebSite","@id":"https:\/\/odigo.com\/fr\/#website","url":"https:\/\/odigo.com\/fr\/","name":"Odigo","description":"","publisher":{"@id":"https:\/\/odigo.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/odigo.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/odigo.com\/fr\/#organization","name":"Odigo","url":"https:\/\/odigo.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/odigo.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","width":142,"height":63,"caption":"Odigo"},"image":{"@id":"https:\/\/odigo.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/1009588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/comments?post=1009588"}],"version-history":[{"count":17,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/1009588\/revisions"}],"predecessor-version":[{"id":1010331,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/1009588\/revisions\/1010331"}],"wp:attachment":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/media?parent=1009588"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/topic?post=1009588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}