{"id":1013500,"date":"2026-05-13T15:52:27","date_gmt":"2026-05-13T14:52:27","guid":{"rendered":"https:\/\/odigo.com\/?page_id=1013500"},"modified":"2026-08-20T13:33:33","modified_gmt":"2026-08-20T12:33:33","slug":"assurance-pics-sinistres","status":"publish","type":"page","link":"https:\/\/odigo.com\/fr\/assurance-pics-sinistres\/","title":{"rendered":"Assurance pics sinistres"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1013500\" class=\"elementor elementor-1013500\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9d9251 e-flex e-con-boxed e-con e-parent\" data-id=\"3f9d9251\" data-element_type=\"container\" data-e-type=\"container\" id=\"demander-demo\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c691aea e-con-full e-flex e-con e-child\" data-id=\"2c691aea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244b1921 elementor-widget elementor-widget-heading\" data-id=\"244b1921\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pics de sinistres : Pr\u00e9server l'exp\u00e9rience client quand les volumes explosent <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-595fa432 elementor-widget elementor-widget-text-editor\" data-id=\"595fa432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00c9v\u00e9nements climatiques, hausse brutale des sollicitations, \u00e9quipes sous pression : pr\u00e9parez votre organisation \u00e0 absorber les pics tout en pr\u00e9servant l\u2019exp\u00e9rience client et la confiance dans votre marque.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f13d850 e-con-full e-flex e-con e-child\" data-id=\"3f13d850\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-226bb954 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"226bb954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Absorbez les pics sans saturer vos \u00e9quipes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automatisez les demandes simples et r\u00e9currentes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c41124 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"63c41124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Priorisez les demandes \u00e0 fort enjeu<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pr\u00e9servez une exp\u00e9rience client fluide<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38c46140 e-con-full e-flex e-con e-child\" data-id=\"38c46140\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61614c6f elementor-widget elementor-widget-shortcode\" data-id=\"61614c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>\n  .odigo-resilience-wrapper {\n    width: 100%;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    transform: translateY(65px);\n  }\n\n  .odigo-resilience-box {\n    width: 100%;\n    box-sizing: border-box;\n    background: #2A3045;\n    border-radius: 16px;\n    padding: 50px 42px;\n    color: #FFFFFF;\n    font-family: inherit;\n    min-height: 350px;\n\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    justify-content: center;\n    text-align: center;\n  }\n\n  \/* TITRE *\/\n  .odigo-resilience-title {\n    margin: 0 0 24px 0 !important;\n    padding: 0 !important;\n    color: #FFFFFF !important;\n    font-size: 29px !important;\n    line-height: 1.25 !important;\n    font-weight: 700 !important;\n    text-align: center;\n  }\n\n  .odigo-resilience-title-main {\n    display: block;\n    margin-bottom: 14px;\n  }\n\n  \/* S\u00c9PARATEUR *\/\n  .odigo-resilience-separator {\n    display: block;\n    width: 70px;\n    height: 2px;\n    background: #FFFFFF;\n    margin: 0 auto 16px auto;\n  }\n\n  .odigo-resilience-title-sub {\n    display: block;\n    font-size: 25px;\n    line-height: 1.3;\n    font-weight: 600;\n  }\n\n  \/* SOUS-TITRE *\/\n  .odigo-resilience-subtitle {\n    margin: 0 auto 30px auto !important;\n    padding: 0 !important;\n    color: #FFFFFF !important;\n    font-size: 17px !important;\n    line-height: 1.55 !important;\n    font-weight: 400 !important;\n    max-width: 780px;\n    text-align: center;\n  }\n\n  \/* BOUTON *\/\n  .odigo-resilience-button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n\n    background: #FF3466;\n    color: #FFFFFF !important;\n\n    padding: 16px 30px;\n    border-radius: 8px;\n\n    text-decoration: none !important;\n\n    font-size: 15px;\n    line-height: 1.2;\n    font-weight: 700;\n    text-transform: uppercase;\n\n    transition: all 0.2s ease;\n  }\n\n  .odigo-resilience-button:hover {\n    opacity: 0.9;\n    transform: translateY(-1px);\n  }\n\n  \/* MENTION SOUS LE BOUTON *\/\n  .odigo-resilience-note {\n    margin: 14px 0 0 0 !important;\n    padding: 0 !important;\n\n    color: #FFFFFF !important;\n\n    font-size: 13px !important;\n    line-height: 1.4 !important;\n    font-weight: 400 !important;\n\n    text-align: center;\n    opacity: 0.9;\n  }\n\n  \/* MOBILE *\/\n  @media (max-width: 767px) {\n\n    .odigo-resilience-wrapper {\n      transform: translateY(35px);\n    }\n\n    .odigo-resilience-box {\n      padding: 38px 22px;\n      min-height: 0;\n      border-radius: 12px;\n    }\n\n    .odigo-resilience-title {\n      font-size: 24px !important;\n      line-height: 1.25 !important;\n      margin-bottom: 22px !important;\n    }\n\n    .odigo-resilience-title-main {\n      margin-bottom: 12px;\n    }\n\n    .odigo-resilience-title-sub {\n      font-size: 21px;\n      line-height: 1.3;\n    }\n\n    .odigo-resilience-separator {\n      width: 55px;\n      margin-bottom: 14px;\n    }\n\n    .odigo-resilience-subtitle {\n      font-size: 15px !important;\n      line-height: 1.5 !important;\n      margin-bottom: 26px !important;\n    }\n\n    .odigo-resilience-button {\n      width: 100%;\n      max-width: 320px;\n      box-sizing: border-box;\n      padding: 15px 20px;\n    }\n\n    .odigo-resilience-note {\n      font-size: 12px !important;\n    }\n  }\n<\/style>\n\n<div class=\"odigo-resilience-wrapper\">\n\n  <div class=\"odigo-resilience-box\">\n\n    <h2 class=\"odigo-resilience-title\">\n\n      <span class=\"odigo-resilience-title-main\">\n        TESTEZ LA R\u00c9SILIENCE DE VOTRE RELATION CLIENT\n      <\/span>\n\n      <span class=\"odigo-resilience-separator\"><\/span>\n\n      <span class=\"odigo-resilience-title-sub\">\n        CARTOGRAPHIEZ VOS PARCOURS\n      <\/span>\n\n    <\/h2>\n\n    <p class=\"odigo-resilience-subtitle\">\n      Identifiez, pour chaque demande, le bon niveau de prise en charge :\n      automatisation, IA ou intervention humaine.\n    <\/p>\n\n    <a\n      href=\"https:\/\/form.typeform.com\/to\/dlQ75WYM\"\n      class=\"odigo-resilience-button\"\n      target=\"_blank\"\n      rel=\"noopener noreferrer\">\n      LANCER MON DIAGNOSTIC\n    <\/a>\n\n<script>\n  window.addEventListener('DOMContentLoaded', () => {\n    const searchParams = window.location.search; \/\/ R\u00e9cup\u00e8re \"?utm_source=...&utm_medium=...\"\n    if (searchParams) {\n      \/\/ S\u00e9lectionne tous les liens qui pointent vers Typeform\n      const typeformLinks = document.querySelectorAll('a[href*=\"typeform.com\"]');\n      typeformLinks.forEach(link => {\n        const separator = link.href.includes('?') ? '&' : '?';\n        link.href += separator + searchParams.substring(1);\n      });\n    }\n  });\n<\/script>\n\n    <p class=\"odigo-resilience-note\">\n      Gratuit \u00b7 5 min \u00b7 Sans engagement \u00b7 R\u00e9sultats imm\u00e9diats\n    <\/p>\n\n  <\/div>\n\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbf23ed e-flex e-con-boxed e-con e-parent\" data-id=\"cbf23ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d60ed3 elementor-widget elementor-widget-html\" data-id=\"6d60ed3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n\/* =========================================================\r\n   BANDEAU LOGOS - ODIGO\r\n   ========================================================= *\/\r\n\r\n.odigo-trusted {\r\n  width: 100vw;\r\n  max-width: 100vw;\r\n  margin-left: calc(50% - 50vw);\r\n  margin-right: calc(50% - 50vw);\r\n  background: #f2f3f4;\r\n  padding: 55px 0;\r\n  overflow: hidden;\r\n  box-sizing: border-box;\r\n}\r\n\r\n\/* TITRE *\/\r\n.odigo-trusted-title {\r\n  margin: 0 0 38px;\r\n  padding: 0 20px;\r\n  text-align: center;\r\n  font-family: inherit;\r\n  font-size: 28px;\r\n  line-height: 1.2;\r\n  font-weight: 600;\r\n  color: #242424;\r\n}\r\n\r\n\/* CONTENEUR DU SLIDER *\/\r\n.odigo-logo-slider {\r\n  width: 100%;\r\n  overflow: hidden;\r\n  position: relative;\r\n}\r\n\r\n\/* PISTE *\/\r\n.odigo-logo-track {\r\n  display: flex;\r\n  align-items: center;\r\n  width: max-content;\r\n  will-change: transform;\r\n  animation: odigo-scroll-logos 32s linear infinite;\r\n}\r\n\r\n\/* CHAQUE LOGO *\/\r\n.odigo-logo-item {\r\n  flex: 0 0 210px;\r\n  width: 210px;\r\n  height: 90px;\r\n  margin: 0 25px;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  box-sizing: border-box;\r\n}\r\n\r\n\/* IMAGE *\/\r\n.odigo-logo-item img {\r\n  display: block;\r\n  width: auto;\r\n  height: auto;\r\n  max-width: 180px;\r\n  max-height: 65px;\r\n  object-fit: contain;\r\n}\r\n\r\n\/* ANIMATION *\/\r\n@keyframes odigo-scroll-logos {\r\n  0% {\r\n    transform: translateX(0);\r\n  }\r\n\r\n  100% {\r\n    transform: translateX(-50%);\r\n  }\r\n}\r\n\r\n\/* PAUSE AU SURVOL *\/\r\n.odigo-logo-slider:hover .odigo-logo-track {\r\n  animation-play-state: paused;\r\n}\r\n\r\n\r\n\/* =========================================================\r\n   TABLETTE\r\n   ========================================================= *\/\r\n\r\n@media (max-width: 1024px) {\r\n\r\n  .odigo-trusted {\r\n    padding: 45px 0;\r\n  }\r\n\r\n  .odigo-trusted-title {\r\n    font-size: 26px;\r\n    margin-bottom: 30px;\r\n  }\r\n\r\n  .odigo-logo-item {\r\n    flex-basis: 180px;\r\n    width: 180px;\r\n    height: 80px;\r\n    margin: 0 20px;\r\n  }\r\n\r\n  .odigo-logo-item img {\r\n    max-width: 155px;\r\n    max-height: 58px;\r\n  }\r\n\r\n}\r\n\r\n\r\n\/* =========================================================\r\n   MOBILE\r\n   ========================================================= *\/\r\n\r\n@media (max-width: 767px) {\r\n\r\n  .odigo-trusted {\r\n    padding: 38px 0;\r\n  }\r\n\r\n  .odigo-trusted-title {\r\n    font-size: 23px;\r\n    line-height: 1.25;\r\n    margin-bottom: 25px;\r\n  }\r\n\r\n  .odigo-logo-track {\r\n    animation-duration: 24s;\r\n  }\r\n\r\n  .odigo-logo-item {\r\n    flex-basis: 145px;\r\n    width: 145px;\r\n    height: 65px;\r\n    margin: 0 12px;\r\n  }\r\n\r\n  .odigo-logo-item img {\r\n    max-width: 125px;\r\n    max-height: 48px;\r\n  }\r\n\r\n}\r\n\r\n\r\n\/* =========================================================\r\n   PETITS MOBILES\r\n   ========================================================= *\/\r\n\r\n@media (max-width: 480px) {\r\n\r\n  .odigo-trusted {\r\n    padding: 32px 0;\r\n  }\r\n\r\n  .odigo-trusted-title {\r\n    font-size: 21px;\r\n    margin-bottom: 20px;\r\n  }\r\n\r\n  .odigo-logo-item {\r\n    flex-basis: 125px;\r\n    width: 125px;\r\n    height: 60px;\r\n    margin: 0 10px;\r\n  }\r\n\r\n  .odigo-logo-item img {\r\n    max-width: 110px;\r\n    max-height: 45px;\r\n  }\r\n\r\n}\r\n<\/style>\r\n\r\n\r\n<section class=\"odigo-trusted\">\r\n\r\n  <h2 class=\"odigo-trusted-title\">\r\n    Ils nous font confiance\r\n  <\/h2>\r\n\r\n  <div class=\"odigo-logo-slider\">\r\n\r\n    <div class=\"odigo-logo-track\">\r\n\r\n      <!-- =========================\r\n           PREMI\u00c8RE S\u00c9RIE\r\n           ========================= -->\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/07\/2021-03-29_Odigo_com-v2_logos__Allianz-logo_214x60px_RGB.png\" alt=\"Allianz\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2022\/09\/2021-03-29_Odigo_com-v2_logos__Generali-logo_214x60px_RGB-copy-2-2.png\" alt=\"Generali\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/07\/2021-03-29_Odigo_com-v2_logos__Malakoff-logo_214x60px_RGB.png\" alt=\"Malakoff Humanis\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-04-22_Odigo_com-v2_Clients-logos_Aesio_214x60px_RGB_DS-1.png\" alt=\"A\u00c9SIO\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-03-29_Odigo_com-v2_logos__Harmonie-logo_214x60px_RGB-1.png\" alt=\"Harmonie Mutuelle\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-04-08_Odigo-com-v2-Clients_Logo_Aon-logo_214x60px_RGB-1-2.png\" alt=\"AON\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/07\/2021-03-29_Odigo_com-v2_logos__Vida-Caixa-logo_214x60px_RGB.png\" alt=\"Vida Caixa\">\r\n      <\/div>\r\n\r\n\r\n      <!-- =========================\r\n           DEUXI\u00c8ME S\u00c9RIE\r\n           ========================= -->\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/07\/2021-03-29_Odigo_com-v2_logos__Allianz-logo_214x60px_RGB.png\" alt=\"Allianz\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2022\/09\/2021-03-29_Odigo_com-v2_logos__Generali-logo_214x60px_RGB-copy-2-2.png\" alt=\"Generali\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/07\/2021-03-29_Odigo_com-v2_logos__Malakoff-logo_214x60px_RGB.png\" alt=\"Malakoff Humanis\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-04-22_Odigo_com-v2_Clients-logos_Aesio_214x60px_RGB_DS-1.png\" alt=\"A\u00c9SIO\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-03-29_Odigo_com-v2_logos__Harmonie-logo_214x60px_RGB-1.png\" alt=\"Harmonie Mutuelle\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/04\/2021-04-08_Odigo-com-v2-Clients_Logo_Aon-logo_214x60px_RGB-1-2.png\" alt=\"AON\">\r\n      <\/div>\r\n\r\n      <div class=\"odigo-logo-item\">\r\n        <img decoding=\"async\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2021\/07\/2021-03-29_Odigo_com-v2_logos__Vida-Caixa-logo_214x60px_RGB.png\" alt=\"Vida Caixa\">\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3793ffa e-flex e-con-boxed e-con e-parent\" data-id=\"3793ffa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1270a0bf e-flex e-con-boxed e-con e-child\" data-id=\"1270a0bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf551ac elementor-widget elementor-widget-heading\" data-id=\"5cf551ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Absorber les pics de demandes sans compromis sur l\u2019exp\u00e9rience client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-652e991c e-con-full e-flex e-con e-child\" data-id=\"652e991c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-602fa20c e-con-full e-flex e-con e-child\" data-id=\"602fa20c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ec8a57 elementor-widget elementor-widget-image\" data-id=\"56ec8a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"683\" height=\"1024\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753-683x1024.jpg\" class=\"attachment-large size-large wp-image-1013511\" alt=\"gestion pics sinistres\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753-683x1024.jpg 683w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753-200x300.jpg 200w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753-768x1152.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753-1024x1536.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/pexels-yankrukov-8866753.jpg 1280w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d19612c e-con-full e-flex e-con e-child\" data-id=\"4d19612c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-780ad3ce elementor-widget elementor-widget-heading\" data-id=\"780ad3ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les \u00e9pisodes climatiques ne sont plus exceptionnels. Les pics de volumes non plus.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49ae1cab elementor-widget elementor-widget-text-editor\" data-id=\"49ae1cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Un \u00e9v\u00e9nement climatique peut g\u00e9n\u00e9rer en quelques heures des milliers de demandes : d\u00e9clarations de sinistres, assistance, questions sur les garanties ou suivi des dossiers. Pendant ce temps, l&rsquo;activit\u00e9 habituelle continue.<\/p><p>Les files se chargent, les demandes prioritaires se m\u00e9langent aux demandes simples et la pression monte sur vos \u00e9quipes.<\/p><p>Toutes les demandes arrivent en m\u00eame temps. Mais elles ne n\u00e9cessitent pas toutes la m\u00eame r\u00e9ponse.<\/p><p><strong>Adaptez chaque parcours au bon niveau de prise en charge.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2baf5193 e-con-full e-flex e-con e-parent\" data-id=\"2baf5193\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f4265a9 e-flex e-con-boxed e-con e-child\" data-id=\"f4265a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-361b26d1 e-flex e-con-boxed e-con e-child\" data-id=\"361b26d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d392562 elementor-widget elementor-widget-heading\" data-id=\"7d392562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une plateforme pour r\u00e9pondre aux priorit\u00e9s de chaque m\u00e9tier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-796ce5fa e-con-full e-flex e-con e-child\" data-id=\"796ce5fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a4108fd e-con-full e-flex e-con e-child\" data-id=\"a4108fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7712d3c5 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"7712d3c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M3.91512 8.06472C3.86489 7.74099 3.83883 7.40934 3.83883 7.07163C3.83883 3.50087 6.75254 0.606201 10.3468 0.606201C13.941 0.606201 16.8548 3.50087 16.8548 7.07163C16.8548 7.87826 16.7061 8.65038 16.4345 9.36242C16.378 9.51031 16.3498 9.58425 16.337 9.64198C16.3243 9.69918 16.3194 9.73941 16.3181 9.79799C16.3167 9.8571 16.3247 9.92222 16.3407 10.0525L16.6661 12.6954C16.7013 12.9815 16.7189 13.1245 16.6713 13.2285C16.6296 13.3196 16.5556 13.392 16.4635 13.4316C16.3584 13.4768 16.2158 13.4559 15.9306 13.4141L13.3563 13.0367C13.2219 13.017 13.1547 13.0072 13.0935 13.0075C13.033 13.0079 12.9911 13.0123 12.9318 13.0248C12.8719 13.0374 12.7954 13.0661 12.6423 13.1234C11.9285 13.3908 11.1548 13.5371 10.3468 13.5371C10.0088 13.5371 9.67687 13.5115 9.35279 13.4621M5.15746 16.7698C7.55363 16.7698 9.49611 14.7797 9.49611 12.3248C9.49611 9.8699 7.55363 7.87981 5.15746 7.87981C2.7613 7.87981 0.818819 9.8699 0.818819 12.3248C0.818819 12.8183 0.897307 13.293 1.04219 13.7365C1.10344 13.924 1.13406 14.0177 1.14411 14.0817C1.1546 14.1486 1.15644 14.1861 1.15253 14.2537C1.14879 14.3184 1.1326 14.3916 1.10022 14.5378L0.60614 16.7698L3.02648 16.4392C3.15858 16.4212 3.22464 16.4122 3.28232 16.4126C3.34305 16.413 3.37529 16.4163 3.43485 16.4281C3.49142 16.4394 3.57552 16.4691 3.74371 16.5285C4.18685 16.6849 4.66248 16.7698 5.15746 16.7698Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75047cad elementor-widget elementor-widget-heading\" data-id=\"75047cad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Maintenir le niveau de service et le CSAT, m\u00eame sous forte pression.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-171e33a3 elementor-widget elementor-widget-text-editor\" data-id=\"171e33a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absorbez les pics de contacts sans d\u00e9grader le taux de d\u00e9croch\u00e9, le temps d&rsquo;attente ou la satisfaction client. Donnez \u00e0 vos \u00e9quipes les moyens de traiter les demandes avec le bon niveau de prise en charge<strong>.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62ba336f e-con-full e-flex e-con e-child\" data-id=\"62ba336f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec2d448 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4ec2d448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d19eb4f elementor-widget elementor-widget-heading\" data-id=\"6d19eb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9l\u00e9rer le traitement des demandes urgentes et prioriser les situations \u00e0 fort enjeu.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-761c0539 elementor-widget elementor-widget-text-editor\" data-id=\"761c0539\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Qualifiez les demandes d\u00e8s le premier contact, priorisez les situations urgentes, automatisez les demandes simples et orientez les dossiers n\u00e9cessitant une expertise vers les bonnes comp\u00e9tences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-264c4da e-con-full e-flex e-con e-child\" data-id=\"264c4da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5623738 e-con-full e-flex e-con e-child\" data-id=\"5623738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05f13ee elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"05f13ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M3.91512 8.06472C3.86489 7.74099 3.83883 7.40934 3.83883 7.07163C3.83883 3.50087 6.75254 0.606201 10.3468 0.606201C13.941 0.606201 16.8548 3.50087 16.8548 7.07163C16.8548 7.87826 16.7061 8.65038 16.4345 9.36242C16.378 9.51031 16.3498 9.58425 16.337 9.64198C16.3243 9.69918 16.3194 9.73941 16.3181 9.79799C16.3167 9.8571 16.3247 9.92222 16.3407 10.0525L16.6661 12.6954C16.7013 12.9815 16.7189 13.1245 16.6713 13.2285C16.6296 13.3196 16.5556 13.392 16.4635 13.4316C16.3584 13.4768 16.2158 13.4559 15.9306 13.4141L13.3563 13.0367C13.2219 13.017 13.1547 13.0072 13.0935 13.0075C13.033 13.0079 12.9911 13.0123 12.9318 13.0248C12.8719 13.0374 12.7954 13.0661 12.6423 13.1234C11.9285 13.3908 11.1548 13.5371 10.3468 13.5371C10.0088 13.5371 9.67687 13.5115 9.35279 13.4621M5.15746 16.7698C7.55363 16.7698 9.49611 14.7797 9.49611 12.3248C9.49611 9.8699 7.55363 7.87981 5.15746 7.87981C2.7613 7.87981 0.818819 9.8699 0.818819 12.3248C0.818819 12.8183 0.897307 13.293 1.04219 13.7365C1.10344 13.924 1.13406 14.0177 1.14411 14.0817C1.1546 14.1486 1.15644 14.1861 1.15253 14.2537C1.14879 14.3184 1.1326 14.3916 1.10022 14.5378L0.60614 16.7698L3.02648 16.4392C3.15858 16.4212 3.22464 16.4122 3.28232 16.4126C3.34305 16.413 3.37529 16.4163 3.43485 16.4281C3.49142 16.4394 3.57552 16.4691 3.74371 16.5285C4.18685 16.6849 4.66248 16.7698 5.15746 16.7698Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b770baf elementor-widget elementor-widget-heading\" data-id=\"b770baf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pr\u00e9server la confiance et l'image de marque dans les moments de v\u00e9rit\u00e9.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42d86a0 elementor-widget elementor-widget-text-editor\" data-id=\"42d86a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Maintenez une exp\u00e9rience coh\u00e9rente et rassurante sur tous les points de contact, m\u00eame lorsque les volumes explosent. R\u00e9duisez les irritants qui peuvent affecter la satisfaction, la fid\u00e9lisation et la perception de votre marque.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14304f7 e-con-full e-flex e-con e-child\" data-id=\"14304f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7112b9 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"c7112b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2afc5c2 elementor-widget elementor-widget-heading\" data-id=\"2afc5c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Accompagner la mont\u00e9e en charge sans complexifier le SI.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ca1cf elementor-widget elementor-widget-text-editor\" data-id=\"19ca1cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9ployez une plateforme cloud hautement disponible, s\u00e9curis\u00e9e et int\u00e9grable \u00e0 votre \u00e9cosyst\u00e8me, avec des capacit\u00e9s d&rsquo;IA et d&rsquo;automatisation pouvant s&rsquo;int\u00e9grer progressivement \u00e0 vos parcours existants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72b98b39 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"72b98b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.typeform.com\/to\/dlQ75WYM\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cartographier mes parcours<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1046c951 e-con-full e-flex e-con e-parent\" data-id=\"1046c951\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-15223d2a e-flex e-con-boxed e-con e-child\" data-id=\"15223d2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21fa0f9d e-con-full e-flex e-con e-child\" data-id=\"21fa0f9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7219c elementor-widget elementor-widget-heading\" data-id=\"bc7219c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Orchestrez chaque demande vers la bonne r\u00e9ponse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df4083b elementor-widget elementor-widget-text-editor\" data-id=\"df4083b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Odigo vous aide \u00e0 adapter chaque demande au bon niveau de prise en charge pour absorber les pics sans d\u00e9grader l\u2019exp\u00e9rience client :\u00a0 automatisation, IA, routage intelligent ou intervention d\u2019un conseiller.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bf0a911 e-con-full e-flex e-con e-child\" data-id=\"1bf0a911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2f2bee96 e-con-full e-flex e-con e-child\" data-id=\"2f2bee96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c1c059 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"22c1c059\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M23.3542 10.6875L14.7498 19.2918C14.4363 19.6053 14.2796 19.7621 14.0988 19.8208C13.9398 19.8725 13.7685 19.8725 13.6095 19.8208C13.4288 19.7621 13.272 19.6053 12.9585 19.2918L9.99984 16.3332C9.68632 16.0197 9.52956 15.8629 9.3488 15.8042C9.1898 15.7525 9.01853 15.7525 8.85953 15.8042C8.67877 15.8629 8.52201 16.0197 8.2085 16.3332L1.1875 23.3542M23.3542 10.6875H17.0208M23.3542 10.6875V17.0208M8.7875 29.6875H22.0875C24.7477 29.6875 26.0779 29.6875 27.094 29.1698C27.9877 28.7144 28.7144 27.9877 29.1698 27.094C29.6875 26.0779 29.6875 24.7477 29.6875 22.0875V8.7875C29.6875 6.12725 29.6875 4.79713 29.1698 3.78104C28.7144 2.88728 27.9877 2.16062 27.094 1.70522C26.0779 1.1875 24.7477 1.1875 22.0875 1.1875H8.7875C6.12725 1.1875 4.79713 1.1875 3.78104 1.70522C2.88728 2.16062 2.16062 2.88728 1.70522 3.78104C1.1875 4.79713 1.1875 6.12725 1.1875 8.7875V22.0875C1.1875 24.7477 1.1875 26.0779 1.70522 27.094C2.16062 27.9877 2.88728 28.7144 3.78104 29.1698C4.79713 29.6875 6.12725 29.6875 8.7875 29.6875Z\" stroke=\"white\" stroke-width=\"2.375\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21a02617 elementor-widget elementor-widget-heading\" data-id=\"21a02617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">QUALIFIER <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7540289b elementor-widget elementor-widget-text-editor\" data-id=\"7540289b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW219041485 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW219041485 BCX0\">Comprenez l&rsquo;intention de l&rsquo;assur\u00e9 d\u00e8s le premier contact et identifiez le motif de sa demande.<\/span><\/span><span class=\"EOP Selected SCXW219041485 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-143a9738 e-con-full e-flex e-con e-child\" data-id=\"143a9738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f19221e elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5f19221e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 17 16\" fill=\"none\"><path d=\"M7.64411 1.27188C7.83039 0.89451 7.92352 0.705824 8.04996 0.645539C8.15997 0.593088 8.28778 0.593088 8.39778 0.645539C8.52422 0.705824 8.61736 0.89451 8.80363 1.27188L10.5709 4.85209C10.6259 4.9635 10.6533 5.0192 10.6935 5.06245C10.7291 5.10074 10.7718 5.13177 10.8192 5.15381C10.8727 5.1787 10.9342 5.18769 11.0571 5.20566L15.0101 5.78345C15.4264 5.8443 15.6345 5.87472 15.7309 5.97639C15.8147 6.06485 15.8541 6.1864 15.8381 6.30721C15.8198 6.44606 15.6691 6.59282 15.3677 6.88635L12.5084 9.67137C12.4192 9.75819 12.3747 9.80159 12.3459 9.85324C12.3205 9.89898 12.3041 9.94922 12.2978 10.0012C12.2907 10.0599 12.3012 10.1212 12.3223 10.2438L12.9969 14.1775C13.0681 14.5924 13.1037 14.7999 13.0368 14.923C12.9786 15.0301 12.8752 15.1052 12.7554 15.1274C12.6176 15.153 12.4313 15.055 12.0588 14.8591L8.52481 13.0006C8.4147 12.9427 8.35964 12.9137 8.30164 12.9024C8.25029 12.8923 8.19746 12.8923 8.14611 12.9024C8.0881 12.9137 8.03305 12.9427 7.92294 13.0006L4.38899 14.8591C4.01641 15.055 3.83012 15.153 3.69238 15.1274C3.57253 15.1052 3.46912 15.0301 3.41094 14.923C3.34407 14.7999 3.37965 14.5924 3.45081 14.1775L4.12549 10.2438C4.14653 10.1212 4.15704 10.0599 4.14993 10.0012C4.14363 9.94922 4.12729 9.89898 4.10183 9.85324C4.07307 9.80159 4.0285 9.75819 3.93937 9.67137L1.08001 6.88635C0.778641 6.59282 0.627958 6.44606 0.609621 6.30721C0.593668 6.1864 0.633081 6.06485 0.716886 5.97639C0.813209 5.87472 1.02134 5.8443 1.43762 5.78345L5.39064 5.20566C5.51357 5.18769 5.57504 5.1787 5.62857 5.15381C5.67597 5.13177 5.71864 5.10074 5.75421 5.06245C5.7944 5.0192 5.82189 4.9635 5.87689 4.85209L7.64411 1.27188Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7774e34d elementor-widget elementor-widget-heading\" data-id=\"7774e34d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AUTOMATISER <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39af2201 elementor-widget elementor-widget-text-editor\" data-id=\"39af2201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW16944755 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16944755 BCX0\">Traitez en autonomie les demandes simples et r\u00e9currentes qui ne n\u00e9cessitent pas l&rsquo;intervention d&rsquo;un conseiller.<\/span><\/span><span class=\"EOP Selected SCXW16944755 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cc53b0d e-con-full e-flex e-con e-child\" data-id=\"3cc53b0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28349444 e-con-full e-flex e-con e-child\" data-id=\"28349444\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0f82f elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6b0f82f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c03358 elementor-widget elementor-widget-heading\" data-id=\"72c03358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ORIENTER <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11fe3528 elementor-widget elementor-widget-text-editor\" data-id=\"11fe3528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW126343524 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126343524 BCX0\">Dirigez chaque demande vers le bon parcours, le bon canal ou la bonne comp\u00e9tence, sans transfert inutile.<\/span><\/span><span class=\"EOP Selected SCXW126343524 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ad05c4 e-con-full e-flex e-con e-child\" data-id=\"7ad05c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-140c22e6 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"140c22e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"35\" viewBox=\"0 0 27 35\" fill=\"none\"><path d=\"M6.52121 22.4991L5.14583 32.8542L12.4108 28.4952C12.6478 28.353 12.7662 28.2819 12.8927 28.2542C13.0046 28.2296 13.1204 28.2296 13.2323 28.2542C13.3588 28.2819 13.4772 28.353 13.7142 28.4952L20.9792 32.8542L19.6047 22.4946M20.0702 4.74823C20.3147 5.33963 20.784 5.80972 21.3751 6.05515L23.4475 6.9136C24.0389 7.15859 24.5088 7.62849 24.7538 8.21994C24.9987 8.8114 24.9987 9.47594 24.7538 10.0674L23.896 12.1384C23.6509 12.7301 23.6505 13.3953 23.8967 13.9868L24.7531 16.0571C24.8745 16.3501 24.937 16.6641 24.9371 16.9812C24.9371 17.2983 24.8747 17.6123 24.7533 17.9053C24.632 18.1983 24.4541 18.4645 24.2298 18.6887C24.0056 18.9129 23.7393 19.0907 23.4463 19.2119L21.3754 20.0698C20.784 20.3143 20.314 20.7837 20.0685 21.3747L19.2101 23.4472C18.9651 24.0387 18.4953 24.5086 17.9038 24.7536C17.3124 24.9985 16.6479 24.9985 16.0564 24.7536L13.9855 23.8957C13.3941 23.6513 12.7298 23.6518 12.1387 23.8971L10.0663 24.7543C9.47521 24.9988 8.81126 24.9985 8.22031 24.7538C7.62936 24.509 7.15974 24.0396 6.91459 23.4488L6.05592 21.3757C5.81139 20.7843 5.34202 20.3142 4.75101 20.0688L2.6786 19.2103C2.08743 18.9654 1.61768 18.4958 1.37261 17.9047C1.12754 17.3136 1.12721 16.6494 1.37169 16.058L2.22949 13.987C2.47386 13.3956 2.47337 12.7312 2.2281 12.1401L1.37153 10.0662C1.25008 9.77324 1.18755 9.45924 1.1875 9.14213C1.18745 8.82501 1.24988 8.51099 1.37123 8.21801C1.49258 7.92504 1.67047 7.65884 1.89474 7.43464C2.119 7.21044 2.38524 7.03263 2.67825 6.91137L4.74916 6.05354C5.34003 5.80921 5.80983 5.34043 6.05542 4.75007L6.91384 2.67759C7.15882 2.08613 7.62871 1.61623 8.22014 1.37124C8.81157 1.12625 9.47609 1.12625 10.0675 1.37124L12.1384 2.22907C12.7299 2.47346 13.3942 2.47296 13.9853 2.22769L16.0585 1.37257C16.6499 1.12772 17.3143 1.12777 17.9056 1.37271C18.4969 1.61765 18.9667 2.08742 19.2117 2.67872L20.0704 4.75182L20.0702 4.74823Z\" stroke=\"white\" stroke-width=\"2.375\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbd14dd elementor-widget elementor-widget-heading\" data-id=\"7fbd14dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ASSISTER <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a3a587c elementor-widget elementor-widget-text-editor\" data-id=\"5a3a587c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW75078888 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW75078888 BCX0\">Donnez aux conseillers le contexte, les informations et les aides n\u00e9cessaires pour acc\u00e9l\u00e9rer la prise en charge.<\/span><\/span><span class=\"EOP Selected SCXW75078888 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-329f1bb e-con-full e-flex e-con e-child\" data-id=\"329f1bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d58b54d e-con-full e-flex e-con e-child\" data-id=\"d58b54d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-012c5ef elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"012c5ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.8047 3.52851C14.0651 3.78886 14.0651 4.21097 13.8047 4.47132L6.4714 11.8047C6.21106 12.065 5.78894 12.065 5.5286 11.8047L2.19526 8.47132C1.93491 8.21097 1.93491 7.78886 2.19526 7.52851C2.45561 7.26816 2.87772 7.26816 3.13807 7.52851L6 10.3904L12.8619 3.52851C13.1223 3.26816 13.5444 3.26816 13.8047 3.52851Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7943c1 elementor-widget elementor-widget-heading\" data-id=\"b7943c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ANALYSER <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f1943f elementor-widget elementor-widget-text-editor\" data-id=\"2f1943f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW153575042 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153575042 BCX0\">Identifiez les motifs qui alimentent les files et les points de friction pour adapter vos parcours.<\/span><\/span><span class=\"EOP Selected SCXW153575042 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0b0eac e-con-full e-flex e-con e-child\" data-id=\"d0b0eac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7226ed e-flex e-con-boxed e-con e-parent\" data-id=\"d7226ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d06465 e-con-full e-flex e-con e-child\" data-id=\"6d06465\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ecdbb96 e-flex e-con-boxed e-con e-child\" data-id=\"ecdbb96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-905c2d4 elementor-widget elementor-widget-text-editor\" data-id=\"905c2d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une plateforme con\u00e7ue pour absorber les pics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96f1d52 elementor-widget elementor-widget-heading\" data-id=\"96f1d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintenez la continuit\u00e9 de votre relation client, m\u00eame lorsque les volumes explosent.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ec70d elementor-widget elementor-widget-text-editor\" data-id=\"c4ec70d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Depuis plus de 40 ans, Odigo accompagne les acteurs de l\u2019assurance et de la protection sociale avec une plateforme cloud europ\u00e9enne, hautement disponible et s\u00e9curis\u00e9e, certifi\u00e9e ISO 27001, HDS v2 et RGPD.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8592ce e-con-full e-flex e-con e-child\" data-id=\"f8592ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bad1c9e e-con-full e-flex e-con e-child\" data-id=\"bad1c9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3939ed6 elementor-widget elementor-widget-counter\" data-id=\"3939ed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">clients qui nous confient leur relation client<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"350\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-778017a elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"778017a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aeb1d5 e-con-full e-flex e-con e-child\" data-id=\"7aeb1d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33dae45 elementor-widget elementor-widget-counter\" data-id=\"33dae45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">absorb\u00e9s quotidiennement<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"12\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">M<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69347dd elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"69347dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08cf3c0 e-con-full e-flex e-con e-child\" data-id=\"08cf3c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6efb2c elementor-widget elementor-widget-counter\" data-id=\"c6efb2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de disponibilit\u00e9 cloud pour ne jamais interrompre votre cha\u00eene de secours.<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"99.95\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0e616 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"bc0e616\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4558a9ec e-con-full e-flex e-con e-parent\" data-id=\"4558a9ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7f66b51a e-flex e-con-boxed e-con e-child\" data-id=\"7f66b51a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2cfe5367 e-con-full e-flex e-con e-child\" data-id=\"2cfe5367\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fba192 elementor-widget elementor-widget-heading\" data-id=\"1fba192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">ALLER PLUS LOIN <\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-623947dd elementor-widget elementor-widget-heading\" data-id=\"623947dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Catastrophes climatiques : sortir du mode improvisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df5357 elementor-widget elementor-widget-text-editor\" data-id=\"7df5357\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez ce qui se passe concr\u00e8tement dans la relation client d&rsquo;un assureur lors d&rsquo;un \u00e9pisode climatique et les leviers permettant d&rsquo;absorber le pic sans d\u00e9grader le service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-169ba7b5 elementor-widget elementor-widget-button\" data-id=\"169ba7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/blog\/rcs-conversationnel-experience-client-engageante\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lire l'article<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-655ac5ee e-con-full e-flex e-con e-child\" data-id=\"655ac5ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62e5d711 elementor-widget elementor-widget-image\" data-id=\"62e5d711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-1024x683.jpg\" class=\"attachment-large size-large wp-image-1013567\" alt=\"article gestion des sinistres\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-1024x683.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-300x200.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-768x512.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-1536x1024.jpg 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/08\/person-holds-piece-glacier-ice-iceland-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59b80463 e-con-full e-flex e-con e-parent\" data-id=\"59b80463\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-49f0f1b1 e-con-full e-flex e-con e-child\" data-id=\"49f0f1b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6611e4fb e-flex e-con-boxed e-con e-child\" data-id=\"6611e4fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d36dc0b elementor-widget elementor-widget-heading\" data-id=\"7d36dc0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Votre relation client est-elle pr\u00eate pour le prochain pic ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e29306d elementor-widget elementor-widget-text-editor\" data-id=\"2e29306d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW141084563 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141084563 BCX0\">\u00c9valuez votre r\u00e9silience op\u00e9rationnelle en 5 minutes et identifiez imm\u00e9diatement vos premi\u00e8res pistes d&rsquo;am\u00e9lioration.<\/span><\/span><span class=\"EOP Selected SCXW141084563 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-417e1cbe e-con-full e-flex e-con e-child\" data-id=\"417e1cbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-566b5046 elementor-widget elementor-widget-button\" data-id=\"566b5046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.typeform.com\/to\/dlQ75WYM\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">COMMENCER MON DIAGNOSTIC<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c60132f elementor-widget elementor-widget-text-editor\" data-id=\"c60132f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em><span class=\"TextRun SCXW120454386 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120454386 BCX0\">Diagnostic gratuit \u00b7 5 min \u00b7 Sans engagement \u00b7 R\u00e9sultats imm\u00e9diats<\/span><\/span><span class=\"EOP Selected SCXW120454386 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8369b87 e-flex e-con-boxed e-con e-parent\" data-id=\"8369b87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pics de sinistres : Pr\u00e9server l&rsquo;exp\u00e9rience client quand les volumes explosent \u00c9v\u00e9nements climatiques, hausse brutale des sollicitations, \u00e9quipes sous pression : pr\u00e9parez votre organisation \u00e0 absorber les pics tout en pr\u00e9servant l\u2019exp\u00e9rience client et la confiance dans votre marque. Absorbez les pics sans saturer vos \u00e9quipes Automatisez les demandes simples et r\u00e9currentes Priorisez les demandes [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"nxt-post-page-sidebar":"","nxt-post-page-display-sidebar":"sidebar-1","nxt-post-page-custom-sidebar":"none","footnotes":""},"topic":[],"class_list":["post-1013500","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assurance | Gestion pics sinistres | Odigo<\/title>\n<meta name=\"description\" content=\"Pics de sinistres : d\u00e9couvrez comment absorber les volumes, prioriser les demandes et pr\u00e9server l&#039;exp\u00e9rience client\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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