{"id":198460,"date":"2026-03-03T10:15:25","date_gmt":"2026-03-03T09:15:25","guid":{"rendered":"https:\/\/odigo.com\/?page_id=198460"},"modified":"2026-03-17T18:14:19","modified_gmt":"2026-03-17T17:14:19","slug":"operations-performances","status":"publish","type":"page","link":"https:\/\/odigo.com\/fr\/operations-performances\/","title":{"rendered":"Op\u00e9rations &amp; performances"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"198460\" class=\"elementor elementor-198460\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-192d8ce0 e-con-full e-flex e-con e-parent\" data-id=\"192d8ce0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-29a73b38 e-flex e-con-boxed e-con e-child\" data-id=\"29a73b38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2612a874 elementor-widget elementor-widget-heading\" data-id=\"2612a874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Op\u00e9rations et performance<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69907d4c elementor-widget elementor-widget-heading\" data-id=\"69907d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pilotez la performance de votre centre de contact en temps r\u00e9el<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e4f7e4 elementor-widget elementor-widget-text-editor\" data-id=\"34e4f7e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vos op\u00e9rations ne doivent plus subir les pics d\u2019activit\u00e9 : elles doivent les anticiper.<br \/>Odigo combine omnicanal et IA pour vous permettre de pr\u00e9voir les tendances, optimiser les ressources et suivre vos KPI en temps r\u00e9el.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bde6f98 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2bde6f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3c43eb elementor-widget elementor-widget-image\" data-id=\"5d3c43eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1265\" height=\"393\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11.webp\" class=\"attachment-full size-full wp-image-1000029\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11.webp 1265w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11-300x93.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11-1024x318.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11-768x239.webp 768w\" sizes=\"auto, (max-width: 1265px) 100vw, 1265px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45d0dd3f e-con-full e-flex e-con e-parent\" data-id=\"45d0dd3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-748b4630 e-flex e-con-boxed e-con e-child\" data-id=\"748b4630\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a7dcf72 e-flex e-con-boxed e-con e-child\" data-id=\"3a7dcf72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c74ac0e elementor-widget elementor-widget-heading\" data-id=\"c74ac0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">NOTRE OFFRE<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61e4b7a elementor-widget elementor-widget-heading\" data-id=\"61e4b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une plateforme CCaaS pour optimiser vos op\u00e9rations et vos \u00e9quipes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25533a3b e-con-full e-flex e-con e-child\" data-id=\"25533a3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-52d82ae2 e-con-full e-flex e-con e-child\" data-id=\"52d82ae2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e9cd9c3 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3e9cd9c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.28384 3.03062H8.63491C11.0976 3.03062 12.329 3.03062 12.7964 3.47292C13.2005 3.85526 13.3795 4.41849 13.2704 4.96395C13.1442 5.59498 12.1389 6.30605 10.1283 7.72818L6.84344 10.0516C4.83284 11.4738 3.82753 12.1849 3.70133 12.8159C3.59225 13.3613 3.77131 13.9246 4.17535 14.3069C4.64278 14.7492 5.87414 14.7492 8.33686 14.7492H9.09202M5.45522 3.03062C5.45522 4.36965 4.36971 5.45515 3.03068 5.45515C1.69164 5.45515 0.60614 4.36965 0.60614 3.03062C0.60614 1.69158 1.69164 0.606079 3.03068 0.606079C4.36971 0.606079 5.45522 1.69158 5.45522 3.03062ZM16.7697 14.3451C16.7697 15.6842 15.6842 16.7697 14.3452 16.7697C13.0062 16.7697 11.9206 15.6842 11.9206 14.3451C11.9206 13.0061 13.0062 11.9206 14.3452 11.9206C15.6842 11.9206 16.7697 13.0061 16.7697 14.3451Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a45d758 elementor-widget elementor-widget-heading\" data-id=\"4a45d758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Omnicanalit\u00e9&nbsp;<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ff5428 elementor-widget elementor-widget-text-editor\" data-id=\"40ff5428\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Suivi et traitement fluides de toutes les interactions clients depuis un seul tableau de bord, r\u00e9duisant les erreurs et les d\u00e9lais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ff5c169 e-con-full e-flex e-con e-child\" data-id=\"5ff5c169\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23ac9001 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"23ac9001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M2.62665 16.7697V12.7288M2.62665 4.64704V0.60614M0.606201 2.62659H4.6471M0.606201 14.7493H4.6471M9.49617 1.41432L8.09465 5.05829C7.86673 5.65087 7.75277 5.94716 7.57556 6.19638C7.4185 6.41727 7.22551 6.61026 7.00462 6.76732C6.7554 6.94453 6.45911 7.05849 5.86653 7.28641L2.22256 8.68793L5.86653 10.0895C6.45911 10.3174 6.7554 10.4313 7.00463 10.6085C7.22551 10.7656 7.4185 10.9586 7.57556 11.1795C7.75277 11.4287 7.86673 11.725 8.09465 12.3176L9.49617 15.9615L10.8977 12.3176C11.1256 11.725 11.2396 11.4287 11.4168 11.1795C11.5738 10.9586 11.7668 10.7656 11.9877 10.6085C12.2369 10.4313 12.5332 10.3174 13.1258 10.0895L16.7698 8.68793L13.1258 7.28641C12.5332 7.05849 12.2369 6.94453 11.9877 6.76732C11.7668 6.61026 11.5738 6.41727 11.4168 6.19639C11.2396 5.94716 11.1256 5.65087 10.8977 5.05829L9.49617 1.41432Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6d9cc1 elementor-widget elementor-widget-heading\" data-id=\"2d6d9cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Routage intelligent des interactions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d61c0b1 elementor-widget elementor-widget-text-editor\" data-id=\"1d61c0b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Affecte chaque demande au bon agent, r\u00e9duit les transferts et augmente l\u2019efficacit\u00e9 de l\u2019\u00e9quipe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45558841 e-con-full e-flex e-con e-child\" data-id=\"45558841\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-670c115d e-con-full e-flex e-con e-child\" data-id=\"670c115d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a4d7e0 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"32a4d7e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"16\" viewBox=\"0 0 18 16\" fill=\"none\"><path d=\"M8.68796 10.7083H5.05116C3.92329 10.7083 3.35936 10.7083 2.90048 10.8475C1.8673 11.1609 1.05878 11.9694 0.745371 13.0026C0.606171 13.4615 0.606171 14.0254 0.606171 15.1533M11.9207 12.7288L13.537 14.3451L16.7698 11.1124M10.7084 4.24289C10.7084 6.25144 9.08016 7.87969 7.0716 7.87969C5.06305 7.87969 3.4348 6.25144 3.4348 4.24289C3.4348 2.23433 5.06305 0.606079 7.0716 0.606079C9.08016 0.606079 10.7084 2.23433 10.7084 4.24289Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e03c004 elementor-widget elementor-widget-heading\" data-id=\"3e03c004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automatisation &amp; IA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-668323a4 elementor-widget elementor-widget-text-editor\" data-id=\"668323a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lib\u00e8re les agents des t\u00e2ches r\u00e9p\u00e9titives et leur permet de se concentrer sur les interactions \u00e0 forte valeur ajout\u00e9e, augmentant la productivit\u00e9 globale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1131f121 e-con-full e-flex e-con e-child\" data-id=\"1131f121\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c07744 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3c07744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.07157 1.41426H4.4854C3.12753 1.41426 2.4486 1.41426 1.92996 1.67852C1.47375 1.91097 1.10285 2.28187 0.870399 2.73808C0.60614 3.25672 0.60614 3.93565 0.60614 5.29352V11.274C0.60614 12.6319 0.60614 13.3108 0.870399 13.8295C1.10285 14.2857 1.47375 14.6566 1.92996 14.889C2.4486 15.1533 3.12753 15.1533 4.4854 15.1533H10.4659C11.8238 15.1533 12.5027 15.1533 13.0214 14.889C13.4776 14.6566 13.8485 14.2857 14.0809 13.8295C14.3452 13.3108 14.3452 12.6319 14.3452 11.274V8.68787M8.68793 11.9206H3.83886M10.3043 8.68787H3.83886M14.4432 1.31621C15.3901 2.26305 15.3901 3.79818 14.4432 4.74502C13.4964 5.69186 11.9613 5.69186 11.0144 4.74502C10.0676 3.79818 10.0676 2.26305 11.0144 1.31621C11.9613 0.369369 13.4964 0.369369 14.4432 1.31621Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b076b31 elementor-widget elementor-widget-heading\" data-id=\"5b076b31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Analyse conversationnelle &amp; supervision<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e193c92 elementor-widget elementor-widget-text-editor\" data-id=\"e193c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Identifie les points de friction et les irritants clients, permettant d\u2019optimiser les processus et d\u2019am\u00e9liorer les KPI du centre de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d03b8c e-con-full e-flex e-con e-child\" data-id=\"6d03b8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d5501b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2d5501b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/essential-ccaas-pour-pme-eti\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Offre PME\/ETI<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09856e7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"09856e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/enterprise-ccaas-pour-grands-groupes\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Offre Grands groupes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f8f1a4f e-flex e-con-boxed e-con e-parent\" data-id=\"3f8f1a4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f0070b6 e-con-full e-flex e-con e-child\" data-id=\"1f0070b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25861be6 e-flex e-con-boxed e-con e-child\" data-id=\"25861be6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc1a466 elementor-widget elementor-widget-heading\" data-id=\"5fc1a466\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9j\u00e0 adopt\u00e9 par des entreprises exigeantes dans le monde entier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c04dc42 e-con-full e-flex e-con e-child\" data-id=\"3c04dc42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56819724 e-con-full e-flex e-con e-child\" data-id=\"56819724\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f6dd6c3 elementor-widget elementor-widget-counter\" data-id=\"2f6dd6c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de r\u00e9duction des co\u00fbts IT<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a50291 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"22a50291\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cd4e4d e-con-full e-flex e-con e-child\" data-id=\"1cd4e4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63e2976 elementor-widget elementor-widget-counter\" data-id=\"63e2976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de transferts en moins entre agents<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"10\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bfb07d6 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1bfb07d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7af9f1a5 e-con-full e-flex e-con e-child\" data-id=\"7af9f1a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713628ce elementor-widget elementor-widget-counter\" data-id=\"713628ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">d\u2019augmentation de la satisfaction client<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"10\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d9cf807 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3d9cf807\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d6cadce e-con-full e-flex e-con e-child\" data-id=\"4d6cadce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7fa41f68 e-flex e-con-boxed e-con e-child\" data-id=\"7fa41f68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e6c92ba elementor-widget elementor-widget-heading\" data-id=\"3e6c92ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">B\u00e9n\u00e9fices<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70962845 elementor-widget elementor-widget-heading\" data-id=\"70962845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pilotez vos op\u00e9rations avec pr\u00e9cision et efficacit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262fb190 e-flex e-con-boxed e-con e-child\" data-id=\"262fb190\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e64dfc e-con-full e-flex e-con e-child\" data-id=\"6e64dfc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b77f6c7 elementor-widget elementor-widget-image\" data-id=\"7b77f6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-1024x683.webp\" class=\"attachment-large size-large wp-image-201202\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-1024x683.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-300x200.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-768x513.webp 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-1536x1025.webp 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_598994645-2048x1367.webp 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fbe92bf e-con-full e-flex e-con e-child\" data-id=\"5fbe92bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b8c2dd6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5b8c2dd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pilotage en temps r\u00e9el : visualisez volumes, performances et SLA pour toutes les \u00e9quipes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gestion fluide des interactions : toutes les demandes clients sont trait\u00e9es rapidement, avec moins de transferts entre agents<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Performance mesurable : donn\u00e9es fiables pour optimiser les effectifs et planifier les activit\u00e9s du centre de contact.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Productivit\u00e9 accrue des \u00e9quipes : vos agents passent plus de temps sur les interactions \u00e0 forte valeur ajout\u00e9e.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-171af40d e-con-full e-flex e-con e-parent\" data-id=\"171af40d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-280ef264 e-flex e-con-boxed e-con e-child\" data-id=\"280ef264\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-453ff1d4 e-flex e-con-boxed e-con e-child\" data-id=\"453ff1d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540e5b9d elementor-widget elementor-widget-heading\" data-id=\"540e5b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">SOUS TITRE ICI<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53d7351c elementor-widget elementor-widget-heading\" data-id=\"53d7351c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos clients en parlent le mieux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ee30489 e-con-full e-flex e-con e-child\" data-id=\"4ee30489\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5e0652bb e-con-full e-flex e-con e-child\" data-id=\"5e0652bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12adef5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"12adef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"41\" height=\"28\" viewBox=\"0 0 41 28\" fill=\"none\"><path d=\"M40.6324 15.5391C39.5746 22.2153 32.3255 26.3978 27.0769 27.3217C26.5676 27.4108 26.0826 27.0701 25.9936 26.5608C25.9793 26.4792 25.9759 26.396 25.9835 26.3135L26.1707 24.0987C26.1993 23.6862 26.5008 23.344 26.9065 23.2638C32.5652 22.3043 35.9323 13.8233 32.4678 14.8389C28.8686 15.892 23.6901 14.3999 22.8121 9.48448C21.934 4.56907 25.7093 0.0018716 32.0326 0.0018716C38.3559 0.0018716 41.7735 8.34151 40.6324 15.5391ZM9.34356 0C3.02307 0 -0.751247 4.56438 0.125872 9.48074C1.00299 14.3971 6.18332 15.8883 9.78259 14.8352C13.2461 13.8214 9.8762 22.3024 4.22127 23.26C3.81523 23.3396 3.51338 23.6822 3.4855 24.095L3.29829 26.3098C3.25075 26.8246 3.62954 27.2805 4.14434 27.328C4.22686 27.3356 4.31002 27.3322 4.39164 27.318C9.63937 26.395 16.8885 22.2116 17.9472 15.5354C19.0873 8.34151 15.6641 0.00187078 9.34356 0.00187078L9.34356 0Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9ac13 elementor-widget elementor-widget-text-editor\" data-id=\"ed9ac13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo nous donne des perspectives que nous n\u2019avions pas auparavant et a simplifi\u00e9 notre pilotage des interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b4e2c4e e-con-full e-flex e-con e-child\" data-id=\"2b4e2c4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-560df900 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"560df900\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"41\" height=\"28\" viewBox=\"0 0 41 28\" fill=\"none\"><path d=\"M40.6324 15.5391C39.5746 22.2153 32.3255 26.3978 27.0769 27.3217C26.5676 27.4108 26.0826 27.0701 25.9936 26.5608C25.9793 26.4792 25.9759 26.396 25.9835 26.3135L26.1707 24.0987C26.1993 23.6862 26.5008 23.344 26.9065 23.2638C32.5652 22.3043 35.9323 13.8233 32.4678 14.8389C28.8686 15.892 23.6901 14.3999 22.8121 9.48448C21.934 4.56907 25.7093 0.0018716 32.0326 0.0018716C38.3559 0.0018716 41.7735 8.34151 40.6324 15.5391ZM9.34356 0C3.02307 0 -0.751247 4.56438 0.125872 9.48074C1.00299 14.3971 6.18332 15.8883 9.78259 14.8352C13.2461 13.8214 9.8762 22.3024 4.22127 23.26C3.81523 23.3396 3.51338 23.6822 3.4855 24.095L3.29829 26.3098C3.25075 26.8246 3.62954 27.2805 4.14434 27.328C4.22686 27.3356 4.31002 27.3322 4.39164 27.318C9.63937 26.395 16.8885 22.2116 17.9472 15.5354C19.0873 8.34151 15.6641 0.00187078 9.34356 0.00187078L9.34356 0Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43d0e037 elementor-widget elementor-widget-text-editor\" data-id=\"43d0e037\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019int\u00e9gration CRM et l\u2019omnicanalit\u00e9 sont deux avantages cl\u00e9s pour nos \u00e9quipes avec Odigo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20bcc5e1 e-con-full e-flex e-con e-child\" data-id=\"20bcc5e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6401abde elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6401abde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"41\" height=\"28\" viewBox=\"0 0 41 28\" fill=\"none\"><path d=\"M40.6324 15.5391C39.5746 22.2153 32.3255 26.3978 27.0769 27.3217C26.5676 27.4108 26.0826 27.0701 25.9936 26.5608C25.9793 26.4792 25.9759 26.396 25.9835 26.3135L26.1707 24.0987C26.1993 23.6862 26.5008 23.344 26.9065 23.2638C32.5652 22.3043 35.9323 13.8233 32.4678 14.8389C28.8686 15.892 23.6901 14.3999 22.8121 9.48448C21.934 4.56907 25.7093 0.0018716 32.0326 0.0018716C38.3559 0.0018716 41.7735 8.34151 40.6324 15.5391ZM9.34356 0C3.02307 0 -0.751247 4.56438 0.125872 9.48074C1.00299 14.3971 6.18332 15.8883 9.78259 14.8352C13.2461 13.8214 9.8762 22.3024 4.22127 23.26C3.81523 23.3396 3.51338 23.6822 3.4855 24.095L3.29829 26.3098C3.25075 26.8246 3.62954 27.2805 4.14434 27.328C4.22686 27.3356 4.31002 27.3322 4.39164 27.318C9.63937 26.395 16.8885 22.2116 17.9472 15.5354C19.0873 8.34151 15.6641 0.00187078 9.34356 0.00187078L9.34356 0Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9232ac elementor-widget elementor-widget-text-editor\" data-id=\"a9232ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo nous donne des perspectives que nous n\u2019avions pas auparavant et a simplifi\u00e9 notre pilotage des interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ddebf14 e-con-full e-flex e-con e-child\" data-id=\"7ddebf14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-240239cc e-flex e-con-boxed e-con e-child\" data-id=\"240239cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c0abf7 elementor-widget elementor-widget-heading\" data-id=\"5c0abf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">ce qui nous distingue<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-217affca elementor-widget elementor-widget-heading\" data-id=\"217affca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi choisir Odigo ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f03ee7e elementor-widget elementor-widget-text-editor\" data-id=\"f03ee7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gr\u00e2ce \u00e0 une interface unifi\u00e9e et pilot\u00e9e par l\u2019IA, chaque interaction client devient fluide, rapide et personnalis\u00e9e, tout en lib\u00e9rant vos agents des t\u00e2ches r\u00e9p\u00e9titives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3338c149 e-flex e-con-boxed e-con e-child\" data-id=\"3338c149\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a00ebc2 e-con-full e-flex e-con e-child\" data-id=\"6a00ebc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5155cb4a elementor-widget elementor-widget-image\" data-id=\"5155cb4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-1024x683.jpg\" class=\"attachment-large size-large wp-image-201205\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-1024x683.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-300x200.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-768x513.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-1536x1025.jpg 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/shutterstock_1132503170-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53db76e0 e-con-full e-flex e-con e-child\" data-id=\"53db76e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7c1528 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2f7c1528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">350 grands comptes dans 100+ pays utilisent Odigo CCaaS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3+ milliards d\u2019interactions g\u00e9r\u00e9es par an sur tous les canaux<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cloud s\u00e9curis\u00e9 et conforme aux normes ISO &amp; RGPD<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"10\" viewBox=\"0 0 14 10\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.5167 0.223579C13.8148 0.521684 13.8148 1.00501 13.5167 1.30311L5.11985 9.69992C4.82174 9.99803 4.33842 9.99803 4.04031 9.69992L0.223579 5.88319C-0.0745263 5.58509 -0.0745263 5.10176 0.223579 4.80366C0.521684 4.50555 1.00501 4.50555 1.30311 4.80366L4.58008 8.08062L12.4371 0.223579C12.7352 -0.0745263 13.2185 -0.0745263 13.5167 0.223579Z\" fill=\"#FF3466\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Reconnu par les analystes Gartner, IDC, Frost &amp; Sullivan, Forrester<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdf15d9 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5bdf15d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66cdb60f e-con-full e-flex e-con e-parent\" data-id=\"66cdb60f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-65570424 e-con-full e-flex e-con e-child\" data-id=\"65570424\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-249ee1f4 e-flex e-con-boxed e-con e-child\" data-id=\"249ee1f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-532344b0 elementor-widget elementor-widget-heading\" data-id=\"532344b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2086a023 elementor-widget elementor-widget-heading\" data-id=\"2086a023\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61b5caec e-con-full e-flex e-con e-child\" data-id=\"61b5caec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-238dd5db elementor-widget elementor-widget-n-accordion\" data-id=\"238dd5db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5960\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-5960\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment absorber les pics d\u2019activit\u00e9 sans surdimensionner les \u00e9quipes ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5960\" class=\"elementor-element elementor-element-10fa4743 e-con-full e-flex e-con e-child\" data-id=\"10fa4743\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cae1d8e elementor-widget elementor-widget-text-editor\" data-id=\"3cae1d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La scalabilit\u00e9 cloud permet :<\/p><ul><li>D\u2019augmenter temporairement la capacit\u00e9<\/li><li>D\u2019activer de nouveaux agents rapidement<\/li><li>D\u2019adapter les ressources en fonction des flux<\/li><\/ul><p>Les environnements g\u00e9rant plusieurs milliards d\u2019interactions annuelles n\u00e9cessitent une infrastructure \u00e9volutive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5961\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5961\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment optimiser la productivit\u00e9 des conseillers ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5961\" class=\"elementor-element elementor-element-6a40c32c e-con-full e-flex e-con e-child\" data-id=\"6a40c32c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15887cbc elementor-widget elementor-widget-text-editor\" data-id=\"15887cbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La productivit\u00e9 augmente gr\u00e2ce \u00e0 :<\/p><ul><li>L\u2019assistance agent en temps r\u00e9el<\/li><li>La r\u00e9duction des t\u00e2ches r\u00e9p\u00e9titives<\/li><li>L\u2019acc\u00e8s imm\u00e9diat aux donn\u00e9es clients<\/li><li>La suppression des outils fragment\u00e9s<\/li><\/ul><p>Une interface unifi\u00e9e r\u00e9duit les pertes de temps li\u00e9es aux changements d\u2019outils.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-400c4d5e e-con-full e-flex e-con e-parent\" data-id=\"400c4d5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5918e23 e-con-full e-flex e-con e-child\" data-id=\"5918e23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c8916ab e-flex e-con-boxed e-con e-child\" data-id=\"5c8916ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8129fc1 elementor-widget elementor-widget-heading\" data-id=\"8129fc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 transformer votre relation client ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18429d28 elementor-widget elementor-widget-text-editor\" data-id=\"18429d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment Odigo peut s\u2019adapter \u00e0 vos enjeux m\u00e9tier et \u00e0 votre organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-680b21e6 e-con-full e-flex e-con e-child\" data-id=\"680b21e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-361283dd elementor-widget elementor-widget-button\" data-id=\"361283dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Op\u00e9rations et performance Pilotez la performance de votre centre de contact en temps r\u00e9el Vos op\u00e9rations ne doivent plus subir les pics d\u2019activit\u00e9 : elles doivent les anticiper.Odigo combine omnicanal et IA pour vous permettre de pr\u00e9voir les tendances, optimiser les ressources et suivre vos KPI en temps r\u00e9el. Demander une d\u00e9mo NOTRE OFFRE Une [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-198460","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cas usages op\u00e9rations et performance | Odigo<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les cas d\u2019usage Service Op\u00e9rations Odigo et explorez des exemples concrets pour piloter efficacement votre centre de contact.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/fr\/operations-performances\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cas usages op\u00e9rations et performance | Odigo\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez les cas d\u2019usage Service Op\u00e9rations Odigo et explorez des exemples concrets pour piloter efficacement votre centre de contact.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/odigo.com\/fr\/operations-performances\/\" \/>\n<meta property=\"og:site_name\" content=\"Odigo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-17T17:14:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-11.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/\",\"name\":\"Cas usages op\u00e9rations et performance | Odigo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-11.webp\",\"datePublished\":\"2026-03-03T09:15:25+00:00\",\"dateModified\":\"2026-03-17T17:14:19+00:00\",\"description\":\"D\u00e9couvrez les cas d\u2019usage Service Op\u00e9rations Odigo et explorez des exemples concrets pour piloter efficacement votre centre de contact.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/#primaryimage\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-11.webp\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-11.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/operations-performances\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Op\u00e9rations &amp; 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