{"id":198517,"date":"2026-03-03T12:10:29","date_gmt":"2026-03-03T11:10:29","guid":{"rendered":"https:\/\/odigo.com\/?page_id=198517"},"modified":"2026-04-03T16:06:27","modified_gmt":"2026-04-03T15:06:27","slug":"centre-de-contact-omnicanal","status":"publish","type":"page","link":"https:\/\/odigo.com\/fr\/centre-de-contact-omnicanal\/","title":{"rendered":"Centre de contact omnicanal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"198517\" class=\"elementor elementor-198517\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9dc01e e-con-full e-flex e-con e-parent\" data-id=\"f9dc01e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4ff423d3 e-con-full e-flex e-con e-child\" data-id=\"4ff423d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b6ecc8e e-flex e-con-boxed e-con e-child\" data-id=\"b6ecc8e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b6a26ef elementor-widget elementor-widget-heading\" data-id=\"1b6a26ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Offrez une exp\u00e9rience client omnicanale fluide  et sans rupture <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7897bcd5 elementor-widget elementor-widget-text-editor\" data-id=\"7897bcd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Proposez \u00e0 vos clients une exp\u00e9rience fluide et personnalis\u00e9e sur tous vos canaux gr\u00e2ce \u00e0 Odigo.<\/p><p>Optimisez vos parcours client avec des communications unifi\u00e9es et transformez chaque interaction en une opportunit\u00e9 de satisfaction et de fid\u00e9lisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2042becc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2042becc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3728d1d8 elementor-widget elementor-widget-image\" data-id=\"3728d1d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1265\" height=\"393\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-1.webp\" class=\"attachment-full size-full wp-image-202969\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-1.webp 1265w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-1-300x93.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-1-1024x318.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-1-768x239.webp 768w\" sizes=\"auto, (max-width: 1265px) 100vw, 1265px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c34451d e-con-full e-flex e-con e-parent\" data-id=\"3c34451d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5485b5d2 e-flex e-con-boxed e-con e-child\" data-id=\"5485b5d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21ee6b76 e-flex e-con-boxed e-con e-child\" data-id=\"21ee6b76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66e26647 elementor-widget elementor-widget-heading\" data-id=\"66e26647\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">AVANTAGES<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8e9897 elementor-widget elementor-widget-heading\" data-id=\"5f8e9897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exploitez tous les b\u00e9n\u00e9fices d\u2019une solution de centre de contact omnicanale bas\u00e9e sur le cloud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-914141e e-con-full e-flex e-con e-child\" data-id=\"914141e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-203e193e e-con-full e-flex e-con e-child\" data-id=\"203e193e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ea4b20 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"66ea4b20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-780a8c63 elementor-widget elementor-widget-heading\" data-id=\"780a8c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Approche data-driven<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72372089 elementor-widget elementor-widget-text-editor\" data-id=\"72372089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Exploitez tout le potentiel des donn\u00e9es client en int\u00e9grant plusieurs canaux de communication pour enrichir les interactions et les strat\u00e9gies de votre centre de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fdb0d66 e-con-full e-flex e-con e-child\" data-id=\"7fdb0d66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58489ee6 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"58489ee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa7751e elementor-widget elementor-widget-heading\" data-id=\"2aa7751e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Compr\u00e9hension approfondie des clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54a95dc2 elementor-widget elementor-widget-text-editor\" data-id=\"54a95dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tGr\u00e2ce \u00e0 une qualification, un bot de pr\u00e9traitement et une analyse s\u00e9mantique bas\u00e9s sur le NLU, tous vos canaux contribuent \u00e0 comprendre le contexte de chaque client plus en profondeur.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a74eb6f e-con-full e-flex e-con e-child\" data-id=\"4a74eb6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2046e97 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"2046e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb983a elementor-widget elementor-widget-heading\" data-id=\"8bb983a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9solution au premier contact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a820aa6 elementor-widget elementor-widget-text-editor\" data-id=\"1a820aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAcc\u00e9l\u00e9rez la r\u00e9solution au premier contact (FCR) sur tous vos canaux. Gr\u00e2ce \u00e0 un historique client d\u00e9taill\u00e9 et au suivi du parcours client omnicanal, proposez une meilleure personnalisation, un routage avanc\u00e9, et un changement de canal sans couture.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fed52d e-con-full e-flex e-con e-child\" data-id=\"0fed52d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a93925 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1a93925\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-477d797 elementor-widget elementor-widget-heading\" data-id=\"477d797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conseillers augment\u00e9s\u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6f3352 elementor-widget elementor-widget-text-editor\" data-id=\"a6f3352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOffrez \u00e0 vos agents des atouts incontournables comme une console unifi\u00e9e et la fonctionnalit\u00e9 d\u2019agent-assist. Am\u00e9liorez leur efficacit\u00e9 et leur satisfaction en adoptant des solutions de workforce optimization.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6657f842 e-con-full e-flex e-con e-child\" data-id=\"6657f842\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-defe861 e-con-full e-flex e-con e-child\" data-id=\"defe861\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb2cdd6 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1bb2cdd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9207 5.45522L7.52881 9.84712C7.36878 10.0071 7.28877 10.0872 7.19651 10.1171C7.11535 10.1435 7.02792 10.1435 6.94676 10.1171C6.8545 10.0872 6.77449 10.0071 6.61446 9.84712L5.10427 8.33693C4.94425 8.1769 4.86423 8.09689 4.77197 8.06691C4.69081 8.04054 4.60339 8.04054 4.52223 8.06691C4.42996 8.09689 4.34995 8.1769 4.18992 8.33693L0.606201 11.9206M11.9207 5.45522H8.68799M11.9207 5.45522V8.68793M4.48546 15.1534H11.2742C12.632 15.1534 13.311 15.1534 13.8296 14.8891C14.2858 14.6567 14.6567 14.2858 14.8892 13.8295C15.1534 13.3109 15.1534 12.632 15.1534 11.2741V4.4854C15.1534 3.12753 15.1534 2.4486 14.8892 1.92996C14.6567 1.47375 14.2858 1.10285 13.8296 0.870399C13.311 0.60614 12.632 0.60614 11.2742 0.60614H4.48546C3.12759 0.60614 2.44866 0.60614 1.93002 0.870399C1.47382 1.10285 1.10291 1.47375 0.87046 1.92996C0.606201 2.4486 0.606201 3.12753 0.606201 4.4854V11.2741C0.606201 12.632 0.606201 13.3109 0.87046 13.8295C1.10291 14.2858 1.47382 14.6567 1.93002 14.8891C2.44866 15.1534 3.12759 15.1534 4.48546 15.1534Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37a79879 elementor-widget elementor-widget-heading\" data-id=\"37a79879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un plus grand engagement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a6bffee elementor-widget elementor-widget-text-editor\" data-id=\"1a6bffee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTransformez chaque interaction en une conversation fructueuse gr\u00e2ce \u00e0 une personnalisation sans pr\u00e9c\u00e9dent, en tenant compte des pr\u00e9f\u00e9rences des clients, et en am\u00e9liorant leur satisfaction.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eb2f63 e-con-full e-flex e-con e-child\" data-id=\"0eb2f63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7de809d elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"7de809d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9207 5.45522L7.52881 9.84712C7.36878 10.0071 7.28877 10.0872 7.19651 10.1171C7.11535 10.1435 7.02792 10.1435 6.94676 10.1171C6.8545 10.0872 6.77449 10.0071 6.61446 9.84712L5.10427 8.33693C4.94425 8.1769 4.86423 8.09689 4.77197 8.06691C4.69081 8.04054 4.60339 8.04054 4.52223 8.06691C4.42996 8.09689 4.34995 8.1769 4.18992 8.33693L0.606201 11.9206M11.9207 5.45522H8.68799M11.9207 5.45522V8.68793M4.48546 15.1534H11.2742C12.632 15.1534 13.311 15.1534 13.8296 14.8891C14.2858 14.6567 14.6567 14.2858 14.8892 13.8295C15.1534 13.3109 15.1534 12.632 15.1534 11.2741V4.4854C15.1534 3.12753 15.1534 2.4486 14.8892 1.92996C14.6567 1.47375 14.2858 1.10285 13.8296 0.870399C13.311 0.60614 12.632 0.60614 11.2742 0.60614H4.48546C3.12759 0.60614 2.44866 0.60614 1.93002 0.870399C1.47382 1.10285 1.10291 1.47375 0.87046 1.92996C0.606201 2.4486 0.606201 3.12753 0.606201 4.4854V11.2741C0.606201 12.632 0.606201 13.3109 0.87046 13.8295C1.10291 14.2858 1.47382 14.6567 1.93002 14.8891C2.44866 15.1534 3.12759 15.1534 4.48546 15.1534Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b6339b elementor-widget elementor-widget-heading\" data-id=\"4b6339b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un effort client diminu\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35a9565 elementor-widget elementor-widget-text-editor\" data-id=\"35a9565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFournissez une solution omnicanale coh\u00e9rente et de haute qualit\u00e9 pour chacun des points de contact, aussi bien sur le canal voix que le live chat ou les r\u00e9seaux sociaux, en garantissant la commodit\u00e9 \u00e0 l\u2019utilisateur et en \u00e9liminant les r\u00e9p\u00e9titions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aafd913 e-con-full e-flex e-con e-child\" data-id=\"aafd913\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-728c8be elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"728c8be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M11.9207 5.45522L7.52881 9.84712C7.36878 10.0071 7.28877 10.0872 7.19651 10.1171C7.11535 10.1435 7.02792 10.1435 6.94676 10.1171C6.8545 10.0872 6.77449 10.0071 6.61446 9.84712L5.10427 8.33693C4.94425 8.1769 4.86423 8.09689 4.77197 8.06691C4.69081 8.04054 4.60339 8.04054 4.52223 8.06691C4.42996 8.09689 4.34995 8.1769 4.18992 8.33693L0.606201 11.9206M11.9207 5.45522H8.68799M11.9207 5.45522V8.68793M4.48546 15.1534H11.2742C12.632 15.1534 13.311 15.1534 13.8296 14.8891C14.2858 14.6567 14.6567 14.2858 14.8892 13.8295C15.1534 13.3109 15.1534 12.632 15.1534 11.2741V4.4854C15.1534 3.12753 15.1534 2.4486 14.8892 1.92996C14.6567 1.47375 14.2858 1.10285 13.8296 0.870399C13.311 0.60614 12.632 0.60614 11.2742 0.60614H4.48546C3.12759 0.60614 2.44866 0.60614 1.93002 0.870399C1.47382 1.10285 1.10291 1.47375 0.87046 1.92996C0.606201 2.4486 0.606201 3.12753 0.606201 4.4854V11.2741C0.606201 12.632 0.606201 13.3109 0.87046 13.8295C1.10291 14.2858 1.47382 14.6567 1.93002 14.8891C2.44866 15.1534 3.12759 15.1534 4.48546 15.1534Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00bf6bb elementor-widget elementor-widget-heading\" data-id=\"00bf6bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Efficacit\u00e9 op\u00e9rationnelle in\u00e9gal\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5febd6 elementor-widget elementor-widget-text-editor\" data-id=\"d5febd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAugmentez votre Net Promoter Score (NPS), la satisfaction de vos clients (CSAT) et am\u00e9liorez l\u2019exp\u00e9rience de vos collaborateurs gr\u00e2ce \u00e0 une solution qui exploite les outils agiles et \u00e9volutifs inclus dans cette solution cloud unique de centre de contact omnicanal.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2babb256 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2babb256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59ff411f e-con-full e-flex e-con e-parent\" data-id=\"59ff411f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-561316fa e-flex e-con-boxed e-con e-child\" data-id=\"561316fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48867cbf e-flex e-con-boxed e-con e-child\" data-id=\"48867cbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0b523 elementor-widget elementor-widget-heading\" data-id=\"4a0b523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Capacit\u00e9s<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-505a85bd elementor-widget elementor-widget-heading\" data-id=\"505a85bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">De meilleures performances sur tous les canaux gr\u00e2ce \u00e0 la solution de centre de contact omnicanal d\u2019Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d569df8 e-con-full e-flex e-con e-child\" data-id=\"7d569df8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a8ec9b e-con-full e-flex e-con e-child\" data-id=\"a8ec9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28d973e1 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"28d973e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M4.64734 8.2287L6.2637 9.84506L9.90051 6.20825M13.5373 8.63279C13.5373 12.5997 9.21035 15.4849 7.63598 16.4033C7.45706 16.5077 7.36759 16.5599 7.24134 16.587C7.14336 16.608 7.0004 16.608 6.90242 16.587C6.77616 16.5599 6.6867 16.5077 6.50778 16.4033C4.93341 15.4849 0.606445 12.5997 0.606445 8.63279V4.76776C0.606445 4.12161 0.606445 3.79853 0.712123 3.52082C0.805479 3.27549 0.957181 3.05658 1.15411 2.88303C1.37704 2.68656 1.67954 2.57313 2.28455 2.34625L6.61785 0.721263C6.78586 0.658257 6.86987 0.626753 6.9563 0.614265C7.03295 0.603188 7.1108 0.603188 7.18746 0.614265C7.27389 0.626753 7.3579 0.658257 7.52591 0.721263L11.8592 2.34625C12.4642 2.57313 12.7667 2.68656 12.9896 2.88303C13.1866 3.05658 13.3383 3.27549 13.4316 3.52082C13.5373 3.79853 13.5373 4.12161 13.5373 4.76776V8.63279Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8f0d3d elementor-widget elementor-widget-heading\" data-id=\"5f8f0d3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voix et t\u00e9l\u00e9phonie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1728b9f1 elementor-widget elementor-widget-text-editor\" data-id=\"1728b9f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOptimisez ce canal central privil\u00e9gi\u00e9 par les clients pour un \u00e9ventail de contextes de plus en plus complexe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-652d774b e-con-full e-flex e-con e-child\" data-id=\"652d774b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1dfb02 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"d1dfb02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M2.62665 16.7697V12.7288M2.62665 4.64704V0.60614M0.606201 2.62659H4.6471M0.606201 14.7493H4.6471M9.49617 1.41432L8.09465 5.05829C7.86673 5.65087 7.75277 5.94716 7.57556 6.19638C7.4185 6.41727 7.22551 6.61026 7.00462 6.76732C6.7554 6.94453 6.45911 7.05849 5.86653 7.28641L2.22256 8.68793L5.86653 10.0895C6.45911 10.3174 6.7554 10.4313 7.00463 10.6085C7.22551 10.7656 7.4185 10.9586 7.57556 11.1795C7.75277 11.4287 7.86673 11.725 8.09465 12.3176L9.49617 15.9615L10.8977 12.3176C11.1256 11.725 11.2396 11.4287 11.4168 11.1795C11.5738 10.9586 11.7668 10.7656 11.9877 10.6085C12.2369 10.4313 12.5332 10.3174 13.1258 10.0895L16.7698 8.68793L13.1258 7.28641C12.5332 7.05849 12.2369 6.94453 11.9877 6.76732C11.7668 6.61026 11.5738 6.41727 11.4168 6.19639C11.2396 5.94716 11.1256 5.65087 10.8977 5.05829L9.49617 1.41432Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6449ad05 elementor-widget elementor-widget-heading\" data-id=\"6449ad05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">E-mail<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7daf7813 elementor-widget elementor-widget-text-editor\" data-id=\"7daf7813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDonnez des r\u00e9ponses d\u00e9taill\u00e9es et personnalis\u00e9es pour un support client asynchrone efficace et pr\u00e9cis.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e77a3b e-con-full e-flex e-con e-child\" data-id=\"0e77a3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0453d6 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"d0453d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M2.62665 16.7697V12.7288M2.62665 4.64704V0.60614M0.606201 2.62659H4.6471M0.606201 14.7493H4.6471M9.49617 1.41432L8.09465 5.05829C7.86673 5.65087 7.75277 5.94716 7.57556 6.19638C7.4185 6.41727 7.22551 6.61026 7.00462 6.76732C6.7554 6.94453 6.45911 7.05849 5.86653 7.28641L2.22256 8.68793L5.86653 10.0895C6.45911 10.3174 6.7554 10.4313 7.00463 10.6085C7.22551 10.7656 7.4185 10.9586 7.57556 11.1795C7.75277 11.4287 7.86673 11.725 8.09465 12.3176L9.49617 15.9615L10.8977 12.3176C11.1256 11.725 11.2396 11.4287 11.4168 11.1795C11.5738 10.9586 11.7668 10.7656 11.9877 10.6085C12.2369 10.4313 12.5332 10.3174 13.1258 10.0895L16.7698 8.68793L13.1258 7.28641C12.5332 7.05849 12.2369 6.94453 11.9877 6.76732C11.7668 6.61026 11.5738 6.41727 11.4168 6.19639C11.2396 5.94716 11.1256 5.65087 10.8977 5.05829L9.49617 1.41432Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9148a elementor-widget elementor-widget-heading\" data-id=\"0c9148a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9seaux sociaux<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7343519 elementor-widget elementor-widget-text-editor\" data-id=\"7343519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tG\u00e9rez des conversations au rythme soutenu et \u00e0 forte visibilit\u00e9, et orientez rapidement les clients vers l\u2019aide dont ils ont besoin.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd839fb e-con-full e-flex e-con e-child\" data-id=\"cd839fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb901d elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6eb901d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M2.62665 16.7697V12.7288M2.62665 4.64704V0.60614M0.606201 2.62659H4.6471M0.606201 14.7493H4.6471M9.49617 1.41432L8.09465 5.05829C7.86673 5.65087 7.75277 5.94716 7.57556 6.19638C7.4185 6.41727 7.22551 6.61026 7.00462 6.76732C6.7554 6.94453 6.45911 7.05849 5.86653 7.28641L2.22256 8.68793L5.86653 10.0895C6.45911 10.3174 6.7554 10.4313 7.00463 10.6085C7.22551 10.7656 7.4185 10.9586 7.57556 11.1795C7.75277 11.4287 7.86673 11.725 8.09465 12.3176L9.49617 15.9615L10.8977 12.3176C11.1256 11.725 11.2396 11.4287 11.4168 11.1795C11.5738 10.9586 11.7668 10.7656 11.9877 10.6085C12.2369 10.4313 12.5332 10.3174 13.1258 10.0895L16.7698 8.68793L13.1258 7.28641C12.5332 7.05849 12.2369 6.94453 11.9877 6.76732C11.7668 6.61026 11.5738 6.41727 11.4168 6.19639C11.2396 5.94716 11.1256 5.65087 10.8977 5.05829L9.49617 1.41432Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-772bb99 elementor-widget elementor-widget-heading\" data-id=\"772bb99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Messagerie instantan\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf55b1 elementor-widget elementor-widget-text-editor\" data-id=\"7cf55b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEngagez les clients en utilisant des interfaces qui leur sont famili\u00e8res, en proposant du contenu riche et en tirant les b\u00e9n\u00e9fices des conversations asynchrones.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a485261 e-con-full e-flex e-con e-child\" data-id=\"2a485261\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-101fabd e-con-full e-flex e-con e-child\" data-id=\"101fabd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c84bcf7 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"c84bcf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"18\" viewBox=\"0 0 16 18\" fill=\"none\"><path d=\"M5.12386 9.9081L10.6437 13.1247M10.6356 4.25085L5.12386 7.4674M15.1534 3.03049C15.1534 4.36953 14.0679 5.45503 12.7288 5.45503C11.3898 5.45503 10.3043 4.36953 10.3043 3.03049C10.3043 1.69146 11.3898 0.605957 12.7288 0.605957C14.0679 0.605957 15.1534 1.69146 15.1534 3.03049ZM5.45521 8.68775C5.45521 10.0268 4.36971 11.1123 3.03067 11.1123C1.69164 11.1123 0.606134 10.0268 0.606134 8.68775C0.606134 7.34871 1.69164 6.26321 3.03067 6.26321C4.36971 6.26321 5.45521 7.34871 5.45521 8.68775ZM15.1534 14.345C15.1534 15.684 14.0679 16.7695 12.7288 16.7695C11.3898 16.7695 10.3043 15.684 10.3043 14.345C10.3043 13.006 11.3898 11.9205 12.7288 11.9205C14.0679 11.9205 15.1534 13.006 15.1534 14.345Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b1cbe60 elementor-widget elementor-widget-heading\" data-id=\"7b1cbe60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53206b38 elementor-widget elementor-widget-text-editor\" data-id=\"53206b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tGarantissez l\u2019accessibilit\u00e9 sur tous les appareils mobiles et la visibilit\u00e9 de vos messages gr\u00e2ce \u00e0 un taux d\u2019ouverture \u00e9lev\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e73219 e-con-full e-flex e-con e-child\" data-id=\"5e73219\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1456f38 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1456f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"18\" viewBox=\"0 0 16 18\" fill=\"none\"><path d=\"M5.12386 9.9081L10.6437 13.1247M10.6356 4.25085L5.12386 7.4674M15.1534 3.03049C15.1534 4.36953 14.0679 5.45503 12.7288 5.45503C11.3898 5.45503 10.3043 4.36953 10.3043 3.03049C10.3043 1.69146 11.3898 0.605957 12.7288 0.605957C14.0679 0.605957 15.1534 1.69146 15.1534 3.03049ZM5.45521 8.68775C5.45521 10.0268 4.36971 11.1123 3.03067 11.1123C1.69164 11.1123 0.606134 10.0268 0.606134 8.68775C0.606134 7.34871 1.69164 6.26321 3.03067 6.26321C4.36971 6.26321 5.45521 7.34871 5.45521 8.68775ZM15.1534 14.345C15.1534 15.684 14.0679 16.7695 12.7288 16.7695C11.3898 16.7695 10.3043 15.684 10.3043 14.345C10.3043 13.006 11.3898 11.9205 12.7288 11.9205C14.0679 11.9205 15.1534 13.006 15.1534 14.345Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8097101 elementor-widget elementor-widget-heading\" data-id=\"8097101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">RCS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7c802 elementor-widget elementor-widget-text-editor\" data-id=\"5c7c802\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mieux qu&rsquo;un SMS : vos messages deviennent interactifs, visuels et mesurables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-272629da e-con-full e-flex e-con e-child\" data-id=\"272629da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2fb032 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5e2fb032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0.60614 5.45528H15.1534M5.45522 5.45528L5.45522 15.1534M4.4854 0.606201H11.2741C12.632 0.606201 13.3109 0.606201 13.8295 0.87046C14.2858 1.10291 14.6567 1.47382 14.8891 1.93002C15.1534 2.44866 15.1534 3.12759 15.1534 4.48546V11.2742C15.1534 12.632 15.1534 13.311 14.8891 13.8296C14.6567 14.2858 14.2858 14.6567 13.8295 14.8892C13.3109 15.1534 12.632 15.1534 11.2741 15.1534H4.4854C3.12753 15.1534 2.4486 15.1534 1.92996 14.8892C1.47375 14.6567 1.10285 14.2858 0.870399 13.8296C0.60614 13.311 0.60614 12.632 0.60614 11.2742V4.48546C0.60614 3.12759 0.60614 2.44866 0.870399 1.93002C1.10285 1.47382 1.47375 1.10291 1.92996 0.87046C2.4486 0.606201 3.12753 0.606201 4.4854 0.606201Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fb7ab87 elementor-widget elementor-widget-heading\" data-id=\"4fb7ab87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vid\u00e9o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8a5c56 elementor-widget elementor-widget-text-editor\" data-id=\"5a8a5c56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTirez parti d\u2019un canal en face \u00e0 face pour \u00e9tablir le lien, collaborer et visualiser les probl\u00e8mes \u00e0 distance.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b04d488 e-con-full e-flex e-con e-child\" data-id=\"b04d488\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c69c46 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4c69c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0.60614 5.45528H15.1534M5.45522 5.45528L5.45522 15.1534M4.4854 0.606201H11.2741C12.632 0.606201 13.3109 0.606201 13.8295 0.87046C14.2858 1.10291 14.6567 1.47382 14.8891 1.93002C15.1534 2.44866 15.1534 3.12759 15.1534 4.48546V11.2742C15.1534 12.632 15.1534 13.311 14.8891 13.8296C14.6567 14.2858 14.2858 14.6567 13.8295 14.8892C13.3109 15.1534 12.632 15.1534 11.2741 15.1534H4.4854C3.12753 15.1534 2.4486 15.1534 1.92996 14.8892C1.47375 14.6567 1.10285 14.2858 0.870399 13.8296C0.60614 13.311 0.60614 12.632 0.60614 11.2742V4.48546C0.60614 3.12759 0.60614 2.44866 0.870399 1.93002C1.10285 1.47382 1.47375 1.10291 1.92996 0.87046C2.4486 0.606201 3.12753 0.606201 4.4854 0.606201Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6eed65 elementor-widget elementor-widget-heading\" data-id=\"f6eed65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Live chat<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc79f5a elementor-widget elementor-widget-text-editor\" data-id=\"fc79f5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRestez pr\u00e9sent et offrez une assistance en temps r\u00e9el par un conseiller ou un bot IA aux moments cl\u00e9s du parcours client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4229c585 e-con-full e-flex e-con e-parent\" data-id=\"4229c585\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1317dcb e-flex e-con-boxed e-con e-child\" data-id=\"1317dcb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-930d774 e-con-full e-flex e-con e-child\" data-id=\"930d774\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0b41b51 e-flex e-con-boxed e-con e-child\" data-id=\"0b41b51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e024b elementor-widget elementor-widget-heading\" data-id=\"d6e024b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des r\u00e9sultats concrets pour nos clients qui utilisent la solution Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05943b8 e-con-full e-flex e-con e-child\" data-id=\"05943b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-97684cc e-con-full e-flex e-con e-child\" data-id=\"97684cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222a52e elementor-widget elementor-widget-counter\" data-id=\"222a52e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">sur les co\u00fbts IT <\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"-20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe8fd71 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"fe8fd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-566b471 e-con-full e-flex e-con e-child\" data-id=\"566b471\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bea86bc elementor-widget elementor-widget-counter\" data-id=\"bea86bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de transferts entre conseillers<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"-10\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c3148e elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6c3148e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85185a5 e-con-full e-flex e-con e-child\" data-id=\"85185a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc8dcb elementor-widget elementor-widget-counter\" data-id=\"6dc8dcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de satisfaction client<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"10\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b16851 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5b16851\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-403692b9 e-con-full e-flex e-con e-parent\" data-id=\"403692b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-483a4d41 elementor-widget elementor-widget-template\" data-id=\"483a4d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"198743\" class=\"elementor elementor-198743\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-56a616e e-con-full e-flex e-con e-parent\" data-id=\"56a616e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f642b5 elementor-widget elementor-widget-heading\" data-id=\"3f642b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">T\u00c9MOIGNAGES CLIENTS<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ca9ba elementor-widget elementor-widget-heading\" data-id=\"99ca9ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos cas clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7caff24 elementor-widget elementor-widget-loop-carousel\" data-id=\"7caff24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:415,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-415\">.elementor-415 .elementor-element.elementor-element-51d8648{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-415 .elementor-element.elementor-element-f8dd823{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-415 .elementor-element.elementor-element-e831427 img{width:100%;height:270px;object-fit:cover;object-position:center center;border-radius:8px 8px 8px 8px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-415 .elementor-element.elementor-element-054ff10{text-align:start;margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:0px 0px 0px 0px;top:200px;}.elementor-415 .elementor-element.elementor-element-054ff10 img{width:25%;}body:not(.rtl) .elementor-415 .elementor-element.elementor-element-054ff10{left:20px;}body.rtl .elementor-415 .elementor-element.elementor-element-054ff10{right:20px;}.elementor-415 .elementor-element.elementor-element-bb0dd7b{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 10px;--row-gap:0px;--column-gap:10px;--margin-top:16px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-415 .elementor-element.elementor-element-af72cf4{columns:1;text-align:start;font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:600;color:var( --e-global-color-ee65013 );margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:3px 7px 3px 7px;background-color:#E6E8EF;border-radius:50px 50px 50px 50px;}.elementor-415 .elementor-element.elementor-element-af72cf4 p{margin-block-end:0px;}.elementor-415 .elementor-element.elementor-element-af72cf4.elementor-element{--align-self:center;}.elementor-415 .elementor-element.elementor-element-053bf77{columns:1;text-align:start;font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:600;color:var( --e-global-color-ee65013 );margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:3px 7px 3px 7px;background-color:#E6E8EF;border-radius:50px 50px 50px 50px;}.elementor-415 .elementor-element.elementor-element-053bf77 p{margin-block-end:0px;}.elementor-415 .elementor-element.elementor-element-053bf77.elementor-element{--align-self:center;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-415 .elementor-element.elementor-element-351d777 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:20px;font-weight:600;color:var( --e-global-color-ee65013 );}.elementor-415 .elementor-element.elementor-element-351d777{margin:15px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-widget-button .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );text-transform:var( --e-global-typography-accent-text-transform );background-color:var( --e-global-color-accent );}.elementor-415 .elementor-element.elementor-element-f30ab28 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-415 .elementor-element.elementor-element-f30ab28 .elementor-button{font-family:\"Montserrat\", Sans-serif;font-size:13px;font-weight:600;text-transform:none;fill:var( --e-global-color-cac4e8c );color:var( --e-global-color-cac4e8c );background-color:#FFFFFF00;padding:0px 0px 0px 0px;}.elementor-415 .elementor-element.elementor-element-f30ab28{margin:20px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}@media(min-width:768px){.elementor-415 .elementor-element.elementor-element-f8dd823{--width:100%;}}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );}}\/* Start custom CSS for image, class: .elementor-element-054ff10 *\/.elementor-415 .elementor-element.elementor-element-054ff10 img{\n    background-color: white;\n    border-radius: 50px;\n    padding: 0px 20px 0px 20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-21085 post-21085 success-story type-success-story status-publish has-post-thumbnail hentry region-france industry-retail\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"890\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-scaled.png\" class=\"attachment-full size-full wp-image-21124\" alt=\"Saint-Gobain\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-scaled.png 2560w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-300x104.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-1024x356.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-768x267.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-1536x534.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-2048x712.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"659\" height=\"379\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview.png\" class=\"attachment-full size-full wp-image-21132\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview.png 659w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview-300x173.png 300w\" sizes=\"auto, (max-width: 659px) 100vw, 659px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Retail<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>France<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">DSC Saint Gobain<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-20493 post-20493 success-story type-success-story status-publish has-post-thumbnail hentry region-france industry-transport-mobilite\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"889\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-scaled.png\" class=\"attachment-full size-full wp-image-20512\" alt=\"BlueLink banner\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-scaled.png 2560w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-300x104.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-1024x355.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-768x267.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-1536x533.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-2048x711.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400.jpg\" class=\"attachment-full size-full wp-image-20516\" alt=\"BlueLink logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Transport &amp; mobilit\u00e9<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>France<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">BlueLink<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-17955 post-17955 success-story type-success-story status-publish has-post-thumbnail hentry tag-clients-quote region-spain industry-public-sector\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2.jpg\" class=\"attachment-full size-full wp-image-5695\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2.jpg 900w, https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2-300x200.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2-768x512.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story.png\" class=\"attachment-full size-full wp-image-15615\" alt=\"Madrid digital logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story.png 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story-300x200.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Public Sector<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Spain<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">Madrid Digital<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d352282 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d352282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-stories\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Plus de success stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c688b1c e-flex e-con-boxed e-con e-child\" data-id=\"3c688b1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf7376d elementor-widget elementor-widget-heading\" data-id=\"4bf7376d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PAROLE D\u2019EXPERT<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66488608 elementor-widget elementor-widget-heading\" data-id=\"66488608\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u201cUn centre de contact omnicanal n\u2019est performant que lorsqu\u2019il <span style=\"color: #FF3466\">centralise toutes les interactions, offre une vision unique du client et permet \u00e0 chaque agent de d\u00e9livrer une exp\u00e9rience fluide, personnalis\u00e9e et coh\u00e9rente sur tous les canaux. <span style=\"color: #FF3466\"> <span style=\"color: #FF3466\"><\/span>\u201d<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51f208b1 elementor-widget elementor-widget-text-editor\" data-id=\"51f208b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Principal product marketing, Odigo<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-409d1e03 e-con-full e-flex e-con e-parent\" data-id=\"409d1e03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a59a323 elementor-widget elementor-widget-template\" data-id=\"1a59a323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"198745\" class=\"elementor elementor-198745\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-2a1e43d e-flex e-con-boxed e-con e-parent\" data-id=\"2a1e43d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a07e07f elementor-widget elementor-widget-heading\" data-id=\"a07e07f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les derniers articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5d85c elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"4d5d85c\" data-element_type=\"widget\" data-e-type=\"widget\" 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.elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;text-transform:uppercase;}.elementor-197103 .elementor-element.elementor-element-56a86e4{margin:-15px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text{padding-left:0px;}body.rtl .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text{padding-right:0px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}.elementor-197103 .elementor-element.elementor-element-d3879cf{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-24191 post-24191 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/dora-comment-odigo-aide-ses-clients-a-renforcer-leur-resilience-operationnelle\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1.jpg\" class=\"attachment-full size-full wp-image-19097\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1.jpg 1920w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-300x169.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-1024x576.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-768x432.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/dora-comment-odigo-aide-ses-clients-a-renforcer-leur-resilience-operationnelle\/\">DORA : comment\u00a0Odigo\u00a0aide ses clients \u00e0 renforcer leur r\u00e9silience op\u00e9rationnelle\u00a0<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-24100 post-24100 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils tag-mise-en-avant\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/ccaas-2026-6-tendances-cles-qui-transforment-la-relation-client\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"401\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400.jpg\" class=\"attachment-full size-full wp-image-21630\" alt=\"Connecteur Salesforce\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400.jpg 601w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400-300x200.jpg 300w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/ccaas-2026-6-tendances-cles-qui-transforment-la-relation-client\/\">CCaaS 2026 : 6 tendances cl\u00e9s qui transforment la relation client<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-23877 post-23877 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/comment-lia-agentique-et-generative-ameliore-lefficacite-du-service-client-insights-de-gartner\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog.jpg\" class=\"attachment-full size-full wp-image-23885\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/comment-lia-agentique-et-generative-ameliore-lefficacite-du-service-client-insights-de-gartner\/\">Comment l&rsquo;IA agentique et g\u00e9n\u00e9rative am\u00e9liore l&rsquo;efficacit\u00e9 du service client \u2014 Insights de Gartner<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac944b5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ac944b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/blogs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir le blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78ff4be e-con-full e-flex e-con e-parent\" data-id=\"78ff4be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-554e6a0d e-con-full e-flex e-con e-child\" data-id=\"554e6a0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-30a19f3a e-flex e-con-boxed e-con e-child\" data-id=\"30a19f3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f73b585 elementor-widget elementor-widget-heading\" data-id=\"3f73b585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 transformer votre relation client ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b184b45 elementor-widget elementor-widget-text-editor\" data-id=\"4b184b45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment Odigo peut s\u2019adapter \u00e0 vos enjeux m\u00e9tier et \u00e0 votre organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dc36717 e-con-full e-flex e-con e-child\" data-id=\"5dc36717\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41de281a elementor-widget elementor-widget-button\" data-id=\"41de281a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44ec22ac e-con-full e-flex e-con e-parent\" data-id=\"44ec22ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2b651179 e-con-full e-flex e-con e-child\" data-id=\"2b651179\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b252fc1 elementor-widget elementor-widget-heading\" data-id=\"7b252fc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59b99c4a elementor-widget elementor-widget-heading\" data-id=\"59b99c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47be9b42 e-con-full e-flex e-con e-child\" data-id=\"47be9b42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-608aa923 elementor-widget elementor-widget-n-accordion\" data-id=\"608aa923\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1610\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1610\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Pourquoi choisir Odigo et son offre CcaaS ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1610\" class=\"elementor-element elementor-element-5c9fcc01 e-con-full e-flex e-con e-child\" data-id=\"5c9fcc01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5781cca8 elementor-widget elementor-widget-text-editor\" data-id=\"5781cca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo propose une solution cloud compl\u00e8te de centre de contact omnicanal, int\u00e9grant tous vos canaux\u202f: voix, email, live chat, r\u00e9seaux sociaux et messagerie instantan\u00e9e. Gr\u00e2ce \u00e0 l\u2019IA et \u00e0 l\u2019automatisation, vous offrez des interactions client plus fluides, personnalis\u00e9es et efficaces, tout en r\u00e9duisant le temps de traitement et les transferts d\u2019appels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1611\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1611\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo am\u00e9liore-t-il l\u2019efficacit\u00e9 des agents\u202f? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1611\" class=\"elementor-element elementor-element-44c19d8e e-con-full e-flex e-con e-child\" data-id=\"44c19d8e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-396d4e00 elementor-widget elementor-widget-text-editor\" data-id=\"396d4e00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avec une console unifi\u00e9e, un assistant IA intelligent et des outils de workforce optimization, vos agents gagnent en productivit\u00e9 et peuvent se concentrer sur les t\u00e2ches \u00e0 forte valeur ajout\u00e9e. R\u00e9sultat\u202f: r\u00e9duction des r\u00e9p\u00e9titions, meilleure r\u00e9solution au premier contact (FCR) et satisfaction client augment\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1612\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1612\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quels canaux sont support\u00e9s par Odigo\u202f? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1612\" class=\"elementor-element elementor-element-409df760 e-con-full e-flex e-con e-child\" data-id=\"409df760\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee1665c elementor-widget elementor-widget-text-editor\" data-id=\"6ee1665c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Odigo centralise tous vos canaux\u202f:<br \/>Voix \/ t\u00e9l\u00e9phonie pour les interactions directes, email pour le support asynchrone, live chat et messagerie instantan\u00e9e pour l\u2019engagement en temps r\u00e9el, r\u00e9seaux sociaux pour g\u00e9rer les conversations publiques et priv\u00e9es, SMS \/ RCS pour toucher vos clients sur mobile, vid\u00e9o pour des interactions personnalis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1613\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1613\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment Odigo aide-t-il \u00e0 personnaliser l\u2019exp\u00e9rience client\u202f? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1613\" class=\"elementor-element elementor-element-6647f696 e-con-full e-flex e-con e-child\" data-id=\"6647f696\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b9e69fe elementor-widget elementor-widget-text-editor\" data-id=\"6b9e69fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gr\u00e2ce \u00e0 l\u2019IA et au NLU (Natural Language Understanding), chaque interaction est analys\u00e9e pour comprendre le contexte et les besoins du client. Cela permet\u202f:<\/p><ul><li>Un routage intelligent vers le bon agent ou service<\/li><li>Des r\u00e9ponses personnalis\u00e9es sur tous les canaux<\/li><li>Une exp\u00e9rience sans couture, fluide et coh\u00e9rente<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Offrez une exp\u00e9rience client omnicanale fluide et sans rupture Proposez \u00e0 vos clients une exp\u00e9rience fluide et personnalis\u00e9e sur tous vos canaux gr\u00e2ce \u00e0 Odigo. Optimisez vos parcours client avec des communications unifi\u00e9es et transformez chaque interaction en une opportunit\u00e9 de satisfaction et de fid\u00e9lisation. Demander une d\u00e9mo AVANTAGES Exploitez tous les b\u00e9n\u00e9fices d\u2019une solution [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-198517","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Centre de contact omnicanal, solution scalable | Odigo<\/title>\n<meta name=\"description\" content=\"Optimisez l\u2019exp\u00e9rience client omnicanale avec la plateforme CCaaS s\u00e9curis\u00e9e et conforme RGPD d\u2019Odigo. 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