{"id":198553,"date":"2026-03-03T15:19:15","date_gmt":"2026-03-03T14:19:15","guid":{"rendered":"https:\/\/odigo.com\/?page_id=198553"},"modified":"2026-03-18T13:46:34","modified_gmt":"2026-03-18T12:46:34","slug":"automatisation-ia","status":"publish","type":"page","link":"https:\/\/odigo.com\/fr\/automatisation-ia\/","title":{"rendered":"Automatisation &amp; IA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"198553\" class=\"elementor elementor-198553\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a88aa52 e-con-full e-flex e-con e-parent\" data-id=\"3a88aa52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7bb9622e e-flex e-con-boxed e-con e-child\" data-id=\"7bb9622e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50075fdc elementor-widget elementor-widget-heading\" data-id=\"50075fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Automatisation &amp; IA<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-286a5440 elementor-widget elementor-widget-heading\" data-id=\"286a5440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Orchestrez des parcours clients fluides gr\u00e2ce \u00e0 l\u2019IA et \u00e0 l\u2019automatisation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c16941c elementor-widget elementor-widget-text-editor\" data-id=\"4c16941c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Automatisez la qualification des demandes, assistez vos agents en temps r\u00e9el et analysez chaque interaction client gr\u00e2ce \u00e0 une plateforme omnicanale combinant IA conversationnelle, IA g\u00e9n\u00e9rative et analyse des conversations.<\/p><p>La solution Odigo permet d\u2019orchestrer l\u2019ensemble des interactions clients pour am\u00e9liorer la qualit\u00e9 de service, r\u00e9duire les temps de traitement et augmenter la productivit\u00e9 des \u00e9quipes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3034062b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3034062b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c60981f elementor-widget elementor-widget-image\" data-id=\"3c60981f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1265\" height=\"393\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp\" class=\"attachment-full size-full wp-image-202981\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp 1265w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5-300x93.webp 300w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5-1024x318.webp 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5-768x239.webp 768w\" sizes=\"auto, (max-width: 1265px) 100vw, 1265px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45859ed e-con-full e-flex e-con e-child\" data-id=\"45859ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ee4d48 e-flex e-con-boxed e-con e-child\" data-id=\"3ee4d48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c066136 elementor-widget elementor-widget-heading\" data-id=\"c066136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u2019automatisation renforce les capacit\u00e9s de l\u2019entreprise \u00e0 tous les niveaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6639243 elementor-widget elementor-widget-text-editor\" data-id=\"6639243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"920\" data-end=\"1116\">L\u2019intelligence artificielle et l\u2019automatisation permettent aux centres de contact de mieux g\u00e9rer les volumes d\u2019interactions tout en offrant une exp\u00e9rience client plus rapide et plus personnalis\u00e9e.<\/p>\n<p data-start=\"1118\" data-end=\"1308\">Ainsi, gr\u00e2ce \u00e0 l\u2019analyse des interactions et \u00e0 l\u2019assistance intelligente, les entreprises peuvent optimiser leurs op\u00e9rations, am\u00e9liorer la satisfaction client et renforcer l\u2019efficacit\u00e9 des \u00e9quipe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35f0c55 autoplay-accordion-section e-flex e-con-boxed e-con e-child\" data-id=\"35f0c55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-65399d2 e-con-full e-flex e-con e-child\" data-id=\"65399d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b6451d0 e-con-full autoplay-accordion-item active e-flex e-con e-child\" data-id=\"b6451d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56eafc0 elementor-widget elementor-widget-heading\" data-id=\"56eafc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pour vos agents<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f9b617 e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"5f9b617\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c59c447 elementor-widget elementor-widget-text-editor\" data-id=\"c59c447\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1335\" data-end=\"1466\">L\u2019automatisation r\u00e9duit les t\u00e2ches r\u00e9p\u00e9titives et permet aux agents de se concentrer sur les interactions \u00e0 forte valeur ajout\u00e9e.<\/p><p data-start=\"1468\" data-end=\"1677\">Gr\u00e2ce \u00e0 l\u2019IA, les conseillers disposent d\u2019informations cl\u00e9s en temps r\u00e9el, de suggestions de r\u00e9ponses et de r\u00e9sum\u00e9s automatiques des conversations, ce qui am\u00e9liore leur productivit\u00e9 et la qualit\u00e9 des \u00e9changes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73face1 e-con-full autoplay-accordion-item e-flex e-con e-child\" data-id=\"73face1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e53d89 elementor-widget elementor-widget-heading\" data-id=\"5e53d89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pour vos clients <\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7f3b9d e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"b7f3b9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86ff53d elementor-widget elementor-widget-text-editor\" data-id=\"86ff53d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1705\" data-end=\"1817\">Les technologies d\u2019automatisation et d\u2019IA permettent de proposer un service client plus rapide et plus fluide.<\/p><p data-start=\"1819\" data-end=\"2009\">Les demandes simples peuvent \u00eatre trait\u00e9es automatiquement via des bots ou des parcours self-service, tandis que les demandes plus complexes sont dirig\u00e9es vers les agents les plus qualifi\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de5195d e-con-full autoplay-accordion-item e-flex e-con e-child\" data-id=\"de5195d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b73946b elementor-widget elementor-widget-heading\" data-id=\"b73946b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pour votre entreprise<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c2b62e e-con-full autoplay-accordion-content e-flex e-con e-child\" data-id=\"6c2b62e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-401c210 elementor-widget elementor-widget-text-editor\" data-id=\"401c210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2042\" data-end=\"2186\">L\u2019automatisation permet d\u2019optimiser la gestion des interactions et de r\u00e9duire les co\u00fbts op\u00e9rationnels tout en am\u00e9liorant la satisfaction client.<\/p><p data-start=\"2042\" data-end=\"2186\">Les donn\u00e9es issues des conversations permettent \u00e9galement d\u2019identifier des axes d\u2019am\u00e9lioration pour les processus, les produits ou les services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f188c00 elementor-widget elementor-widget-button\" data-id=\"f188c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nous contacter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28ec1b2 e-con-full e-flex e-con e-child\" data-id=\"28ec1b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae35c0e autoplay-accordion-image active elementor-widget elementor-widget-image\" data-id=\"ae35c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"641\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1.png\" class=\"attachment-large size-large wp-image-19201\" alt=\"IA Odigo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1.png 900w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1-300x214.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1-768x547.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-001968f autoplay-accordion-image elementor-widget elementor-widget-image\" data-id=\"001968f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"730\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1024x730.png\" class=\"attachment-large size-large wp-image-16852\" alt=\"IA Odigo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1024x730.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-300x214.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-768x547.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18c1b67 autoplay-accordion-image elementor-widget elementor-widget-image\" data-id=\"18c1b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"730\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1024x730.png\" class=\"attachment-large size-large wp-image-16852\" alt=\"IA Odigo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-1024x730.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-300x214.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm-768x547.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2023\/09\/IA-llm.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b898f9 elementor-widget elementor-widget-html\" data-id=\"2b898f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\n(function () {\n  const INTERVAL = 5000; \/\/ 5 seconds per item\n  \n  \/\/ 1. Find ALL carousel sections on the page instead of just the first one\n  const sections = document.querySelectorAll('.autoplay-accordion-section');\n  if (sections.length === 0) return;\n\n  \/\/ 2. Loop through each section and apply the logic independently\n  sections.forEach((section) => {\n    const items = section.querySelectorAll('.autoplay-accordion-item');\n    const images = section.querySelectorAll('.autoplay-accordion-image');\n    \n    \/\/ Each carousel gets its own 'current' tracker and 'timer'\n    let current = 0;\n    let timer = null;\n    \n    function activate(index) {\n      items.forEach(el => el.classList.remove('active'));\n      images.forEach(el => el.classList.remove('active'));\n      \n      if(items[index]) items[index].classList.add('active');\n      if(images[index]) images[index].classList.add('active');\n      \n      current = index;\n    }\n\n    function next() {\n      \/\/ Ensure we don't divide by 0 if a carousel is empty\n      if (items.length > 0) {\n        activate((current + 1) % items.length);\n      }\n    }\n\n    function startAutoplay() {\n      timer = setInterval(next, INTERVAL);\n    }\n\n    function stopAutoplay() {\n      clearInterval(timer);\n    }\n\n    \/\/ Click to switch manually\n    items.forEach((item, i) => {\n      item.addEventListener('click', () => {\n        stopAutoplay();\n        activate(i);\n        startAutoplay();\n      });\n    });\n\n    \/\/ Uncomment these if you want the pause-on-hover back!\n    \/\/ section.addEventListener('mouseenter', () => {\n    \/\/   stopAutoplay();\n    \/\/   section.classList.add('paused');\n    \/\/ });\n    \/\/ section.addEventListener('mouseleave', () => {\n    \/\/   section.classList.remove('paused');\n    \/\/   activate(current); \n    \/\/   startAutoplay();\n    \/\/ });\n\n    \/\/ Initialize this specific carousel\n    if (items.length > 0) {\n      activate(0);\n      startAutoplay();\n    }\n  });\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-586e36d5 e-con-full e-flex e-con e-parent\" data-id=\"586e36d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-273fea6b e-flex e-con-boxed e-con e-child\" data-id=\"273fea6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6efa704d e-flex e-con-boxed e-con e-child\" data-id=\"6efa704d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa3f012 elementor-widget elementor-widget-heading\" data-id=\"2fa3f012\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">BENEFICes<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c232e23 elementor-widget elementor-widget-heading\" data-id=\"3c232e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9ez des exp\u00e9riences client performantes gr\u00e2ce \u00e0 l\u2019automatisation intelligente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44a8f434 e-con-full e-flex e-con e-child\" data-id=\"44a8f434\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-30f26363 e-con-full e-flex e-con e-child\" data-id=\"30f26363\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38101857 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"38101857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1508bf25 elementor-widget elementor-widget-heading\" data-id=\"1508bf25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qualification contextuelle pour un routage plus performant<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97b29a8 elementor-widget elementor-widget-text-editor\" data-id=\"97b29a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLa qualification assist\u00e9e par IA conversationnelle automatise et simplifie l\u2019accueil des clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d9bcd11 e-con-full e-flex e-con e-child\" data-id=\"4d9bcd11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79904898 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"79904898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685f31e9 elementor-widget elementor-widget-heading\" data-id=\"685f31e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Optimisation des donn\u00e9es client<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69c67cd2 elementor-widget elementor-widget-text-editor\" data-id=\"69c67cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tL\u2019IA permet d\u2019optimiser l\u2019analyse des conversations pour g\u00e9n\u00e9rer des informations exploitables qui vous aideront \u00e0 am\u00e9liorer la gestion de vos interactions client, vos services et le coaching de vos agents.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ab3e49e e-con-full e-flex e-con e-child\" data-id=\"3ab3e49e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6edf7173 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6edf7173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-721d31d8 elementor-widget elementor-widget-heading\" data-id=\"721d31d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Am\u00e9lioration de l\u2019exp\u00e9rience client<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e70da65 elementor-widget elementor-widget-text-editor\" data-id=\"2e70da65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEn garantissant l\u2019acc\u00e8s aux d\u00e9tails du contexte recueillis par les bots lors de la qualification et des \u00e9changes pr\u00e9c\u00e9dents, vous acc\u00e9l\u00e9rez la r\u00e9solution des demandes et r\u00e9duisez le temps d\u2019attente des clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23d5a25 e-con-full e-flex e-con e-child\" data-id=\"23d5a25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8b77a46 e-con-full e-flex e-con e-child\" data-id=\"8b77a46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e57f97 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"9e57f97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-852c7b1 elementor-widget elementor-widget-heading\" data-id=\"852c7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9l\u00e9ration du temps de traitement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a656237 elementor-widget elementor-widget-text-editor\" data-id=\"a656237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tR\u00e9duisez le temps de traitement, et am\u00e9liorez la conformit\u00e9 des \u00e9changes en proposant \u00e0 vos agents des suggestions pour les prochaines \u00e9tapes et des r\u00e9sum\u00e9s de conversations g\u00e9n\u00e9r\u00e9s par IA.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64f6df1 e-con-full e-flex e-con e-child\" data-id=\"64f6df1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4ee65 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6a4ee65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0e491 elementor-widget elementor-widget-heading\" data-id=\"4a0e491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soutien dynamique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce4c2a elementor-widget elementor-widget-text-editor\" data-id=\"2ce4c2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lors des interactions avec les clients, les conseillers peuvent utiliser l\u2019IA g\u00e9n\u00e9rative comme un coaching virtuel pour recevoir des propositions de r\u00e9ponses pertinentes en temps r\u00e9el.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-497d44db elementor-align-center elementor-widget elementor-widget-button\" data-id=\"497d44db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d5907ae e-con-full e-flex e-con e-parent\" data-id=\"7d5907ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-780c6736 e-flex e-con-boxed e-con e-child\" data-id=\"780c6736\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5a5d08 e-con-full e-flex e-con e-child\" data-id=\"a5a5d08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1cb20 elementor-widget elementor-widget-heading\" data-id=\"1b1cb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Diff\u00e9renciateurs<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8593741 elementor-widget elementor-widget-heading\" data-id=\"8593741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am\u00e9liorez votre centre de contacts gr\u00e2ce aux avantages uniques d\u2019Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3492cb5f e-con-full e-flex e-con e-child\" data-id=\"3492cb5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-136be479 e-con-full e-flex e-con e-child\" data-id=\"136be479\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3448ef62 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"3448ef62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M4.64734 8.2287L6.2637 9.84506L9.90051 6.20825M13.5373 8.63279C13.5373 12.5997 9.21035 15.4849 7.63598 16.4033C7.45706 16.5077 7.36759 16.5599 7.24134 16.587C7.14336 16.608 7.0004 16.608 6.90242 16.587C6.77616 16.5599 6.6867 16.5077 6.50778 16.4033C4.93341 15.4849 0.606445 12.5997 0.606445 8.63279V4.76776C0.606445 4.12161 0.606445 3.79853 0.712123 3.52082C0.805479 3.27549 0.957181 3.05658 1.15411 2.88303C1.37704 2.68656 1.67954 2.57313 2.28455 2.34625L6.61785 0.721263C6.78586 0.658257 6.86987 0.626753 6.9563 0.614265C7.03295 0.603188 7.1108 0.603188 7.18746 0.614265C7.27389 0.626753 7.3579 0.658257 7.52591 0.721263L11.8592 2.34625C12.4642 2.57313 12.7667 2.68656 12.9896 2.88303C13.1866 3.05658 13.3383 3.27549 13.4316 3.52082C13.5373 3.79853 13.5373 4.12161 13.5373 4.76776V8.63279Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f42bde elementor-widget elementor-widget-heading\" data-id=\"42f42bde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une architecture robuste h\u00e9berg\u00e9e en Europe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c03ff75 elementor-widget elementor-widget-text-editor\" data-id=\"7c03ff75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La plateforme Odigo est con\u00e7ue selon des standards \u00e9lev\u00e9s de s\u00e9curit\u00e9 et de conformit\u00e9, notamment avec le RGPD, afin de garantir la protection des donn\u00e9es et la fiabilit\u00e9 des op\u00e9rations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54ec7211 e-con-full e-flex e-con e-child\" data-id=\"54ec7211\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44a08d71 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"44a08d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M2.62665 16.7697V12.7288M2.62665 4.64704V0.60614M0.606201 2.62659H4.6471M0.606201 14.7493H4.6471M9.49617 1.41432L8.09465 5.05829C7.86673 5.65087 7.75277 5.94716 7.57556 6.19638C7.4185 6.41727 7.22551 6.61026 7.00462 6.76732C6.7554 6.94453 6.45911 7.05849 5.86653 7.28641L2.22256 8.68793L5.86653 10.0895C6.45911 10.3174 6.7554 10.4313 7.00463 10.6085C7.22551 10.7656 7.4185 10.9586 7.57556 11.1795C7.75277 11.4287 7.86673 11.725 8.09465 12.3176L9.49617 15.9615L10.8977 12.3176C11.1256 11.725 11.2396 11.4287 11.4168 11.1795C11.5738 10.9586 11.7668 10.7656 11.9877 10.6085C12.2369 10.4313 12.5332 10.3174 13.1258 10.0895L16.7698 8.68793L13.1258 7.28641C12.5332 7.05849 12.2369 6.94453 11.9877 6.76732C11.7668 6.61026 11.5738 6.41727 11.4168 6.19639C11.2396 5.94716 11.1256 5.65087 10.8977 5.05829L9.49617 1.41432Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c1a7c66 elementor-widget elementor-widget-heading\" data-id=\"4c1a7c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">M\u00e9thodologie et expertise IA \u00e9prouv\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-147ece0f elementor-widget elementor-widget-text-editor\" data-id=\"147ece0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avec plusieurs d\u00e9cennies d\u2019exp\u00e9rience dans la gestion des interactions clients, Odigo accompagne les entreprises dans la conception, le d\u00e9ploiement et l\u2019optimisation de leurs solutions de relation client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a3f83d9 e-con-full e-flex e-con e-child\" data-id=\"2a3f83d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6b7968cd e-con-full e-flex e-con e-child\" data-id=\"6b7968cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-452b3395 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"452b3395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"18\" viewBox=\"0 0 16 18\" fill=\"none\"><path d=\"M5.12386 9.9081L10.6437 13.1247M10.6356 4.25085L5.12386 7.4674M15.1534 3.03049C15.1534 4.36953 14.0679 5.45503 12.7288 5.45503C11.3898 5.45503 10.3043 4.36953 10.3043 3.03049C10.3043 1.69146 11.3898 0.605957 12.7288 0.605957C14.0679 0.605957 15.1534 1.69146 15.1534 3.03049ZM5.45521 8.68775C5.45521 10.0268 4.36971 11.1123 3.03067 11.1123C1.69164 11.1123 0.606134 10.0268 0.606134 8.68775C0.606134 7.34871 1.69164 6.26321 3.03067 6.26321C4.36971 6.26321 5.45521 7.34871 5.45521 8.68775ZM15.1534 14.345C15.1534 15.684 14.0679 16.7695 12.7288 16.7695C11.3898 16.7695 10.3043 15.684 10.3043 14.345C10.3043 13.006 11.3898 11.9205 12.7288 11.9205C14.0679 11.9205 15.1534 13.006 15.1534 14.345Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-247b1459 elementor-widget elementor-widget-heading\" data-id=\"247b1459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Offre unifi\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5858c8b7 elementor-widget elementor-widget-text-editor\" data-id=\"5858c8b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4789\" data-end=\"4960\">La plateforme Odigo combine l\u2019IA, le serveur vocal interactif (SVI), les canaux de communication et l\u2019int\u00e9gration avec les syst\u00e8mes d\u2019information dans une solution unique.<\/p><p data-start=\"4962\" data-end=\"5066\">Cette approche \u00e9vite le cloisonnement des donn\u00e9es et garantit une orchestration fluide des interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a5b24a e-con-full e-flex e-con e-child\" data-id=\"62a5b24a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-237f4c7c elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"237f4c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M0.60614 5.45528H15.1534M5.45522 5.45528L5.45522 15.1534M4.4854 0.606201H11.2741C12.632 0.606201 13.3109 0.606201 13.8295 0.87046C14.2858 1.10291 14.6567 1.47382 14.8891 1.93002C15.1534 2.44866 15.1534 3.12759 15.1534 4.48546V11.2742C15.1534 12.632 15.1534 13.311 14.8891 13.8296C14.6567 14.2858 14.2858 14.6567 13.8295 14.8892C13.3109 15.1534 12.632 15.1534 11.2741 15.1534H4.4854C3.12753 15.1534 2.4486 15.1534 1.92996 14.8892C1.47375 14.6567 1.10285 14.2858 0.870399 13.8296C0.60614 13.311 0.60614 12.632 0.60614 11.2742V4.48546C0.60614 3.12759 0.60614 2.44866 0.870399 1.93002C1.10285 1.47382 1.47375 1.10291 1.92996 0.87046C2.4486 0.606201 3.12753 0.606201 4.4854 0.606201Z\" stroke=\"white\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec463b7 elementor-widget elementor-widget-heading\" data-id=\"7ec463b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tableau de bord intuitif\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11618b82 elementor-widget elementor-widget-text-editor\" data-id=\"11618b82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les outils de pilotage permettent de suivre les performances du centre de contact et d\u2019adapter les parcours clients en fonction des besoins de l\u2019entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31fecc1 e-con-full e-flex e-con e-parent\" data-id=\"31fecc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d0cfcf0 e-flex e-con-boxed e-con e-child\" data-id=\"d0cfcf0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c0d58c e-flex e-con-boxed e-con e-child\" data-id=\"1c0d58c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f23ce0 elementor-widget elementor-widget-heading\" data-id=\"4f23ce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Capacit\u00e9s<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66b6755 elementor-widget elementor-widget-heading\" data-id=\"66b6755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos capacit\u00e9s en IA et automatisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f20e7c2 e-con-full e-flex e-con e-child\" data-id=\"f20e7c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-af9a656 e-con-full e-flex e-con e-child\" data-id=\"af9a656\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e062ffb elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"e062ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a21ce2 elementor-widget elementor-widget-heading\" data-id=\"5a21ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Agentic AI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-995827c elementor-widget elementor-widget-text-editor\" data-id=\"995827c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCapables de r\u00e9soudre seuls la majorit\u00e9 des demandes clients, les agents IA automatisent \u00e0 grande \u00e9chelle votre relation client tout en offrant des exp\u00e9riences fluides et personnalis\u00e9es. Plug-and-play, la plateforme s\u2019int\u00e8gre avec vos syst\u00e8mes existants pour une simplicit\u00e9 de mise en \u0153uvre.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ef606a e-con-full e-flex e-con e-child\" data-id=\"0ef606a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe4f3a elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"9fe4f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3b7ae elementor-widget elementor-widget-heading\" data-id=\"1d3b7ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Bot omnicanal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d18fd elementor-widget elementor-widget-text-editor\" data-id=\"64d18fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOrchestrez vos interactions client sur n\u2019importe quel canal vocal ou num\u00e9rique, et rationalisez vos processus de communication.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97ea1cd e-con-full e-flex e-con e-child\" data-id=\"97ea1cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10ca95e elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"10ca95e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e5edd elementor-widget elementor-widget-heading\" data-id=\"67e5edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SVI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbd7d2f elementor-widget elementor-widget-text-editor\" data-id=\"cbd7d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les solutions de SVI d\u2019Odigo, enrichies par le NLP (traitement du langage naturel), permettent de comprendre l\u2019intention des clients, de simplifier la qualification des demandes et d\u2019optimiser l\u2019orientation des appels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27c4018 e-con-full e-flex e-con e-child\" data-id=\"27c4018\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a439939 e-con-full e-flex e-con e-child\" data-id=\"a439939\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4caf7a elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"e4caf7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><path d=\"M8.68775 0.605957C10.7092 2.81904 11.858 5.69105 11.9205 8.68775C11.858 11.6845 10.7092 14.5565 8.68775 16.7695M8.68775 0.605957C6.66627 2.81904 5.51746 5.69105 5.45503 8.68775C5.51746 11.6845 6.66627 14.5565 8.68775 16.7695M8.68775 0.605957C4.2243 0.605957 0.605957 4.2243 0.605957 8.68775C0.605957 13.1512 4.2243 16.7695 8.68775 16.7695M8.68775 0.605957C13.1512 0.605957 16.7695 4.2243 16.7695 8.68775C16.7695 13.1512 13.1512 16.7695 8.68775 16.7695M1.01006 6.26321H16.3655M1.01005 11.1123H16.3655\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-419a1e0 elementor-widget elementor-widget-heading\" data-id=\"419a1e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">NLU<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-591bea0 elementor-widget elementor-widget-text-editor\" data-id=\"591bea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les technologies de compr\u00e9hension du langage naturel (NLU) permettent aux syst\u00e8mes d\u2019IA de comprendre l\u2019intention des clients et de proposer des r\u00e9ponses adapt\u00e9es, pour des interactions plus naturelles et plus efficaces.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01c364d e-con-full e-flex e-con e-child\" data-id=\"01c364d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f062f96 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"f062f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"18\" viewBox=\"0 0 15 18\" fill=\"none\"><path d=\"M8.22909 0.605957L1.03101 9.24366C0.749107 9.58194 0.608157 9.75108 0.606003 9.89393C0.604131 10.0181 0.659467 10.1363 0.756065 10.2143C0.867183 10.3041 1.08735 10.3041 1.5277 10.3041H7.42091L6.61273 16.7695L13.8108 8.13184C14.0927 7.79356 14.2337 7.62442 14.2358 7.48157C14.2377 7.35739 14.1824 7.23925 14.0858 7.16118C13.9746 7.07139 13.7545 7.07139 13.3141 7.07139H7.42091L8.22909 0.605957Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410a889 elementor-widget elementor-widget-heading\" data-id=\"410a889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Connecteurs d\u2019IA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-715a99b elementor-widget elementor-widget-text-editor\" data-id=\"715a99b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La plateforme Odigo permet d\u2019int\u00e9grer facilement les solutions d\u2019intelligence artificielle de partenaires technologiques afin de cr\u00e9er un \u00e9cosyst\u00e8me performant et \u00e9volutif.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61e81de e-con-full e-flex e-con e-child\" data-id=\"61e81de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ef561 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"e8ef561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"13\" viewBox=\"0 0 18 13\" fill=\"none\"><path d=\"M4.24276 11.9205C2.23421 11.9205 0.605957 10.2922 0.605957 8.28366C0.605957 6.38964 2.05382 4.83378 3.90312 4.66251C4.28141 2.36143 6.27957 0.605957 8.68775 0.605957C11.0959 0.605957 13.0941 2.36143 13.4724 4.66251C15.3217 4.83378 16.7695 6.38964 16.7695 8.28366C16.7695 10.2922 15.1413 11.9205 13.1327 11.9205C9.58496 11.9205 7.34884 11.9205 4.24276 11.9205Z\" stroke=\"#FFEBF0\" stroke-width=\"1.21227\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1be4731 elementor-widget elementor-widget-heading\" data-id=\"1be4731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Appels sortants<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cca77c elementor-widget elementor-widget-text-editor\" data-id=\"3cca77c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConcevez et menez des campagnes d\u2019appels sortants intelligentes qui encouragent l\u2019engagement et renforcent les relations avec les clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0740d8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f0740d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b01fe00 e-con-full e-flex e-con e-parent\" data-id=\"6b01fe00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-699847d e-flex e-con-boxed e-con e-child\" data-id=\"699847d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d85c465 elementor-widget elementor-widget-heading\" data-id=\"d85c465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PAROLE D\u2019EXPERT<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695b060 elementor-widget elementor-widget-heading\" data-id=\"695b060\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u201cL\u2019automatisation et l\u2019IA ne se contentent pas d\u2019am\u00e9liorer l\u2019efficacit\u00e9 et de rendre les parcours client plus simples et plus rapides. Elles <span style=\"color: #FF3466\">permettent \u00e9galement aux conseillers de se concentrer sur des t\u00e2ches qui ont besoin d\u2019une touche humaine<\/span>. Et pour garantir un niveau de service optimal aussi bien aux clients qu\u2019aux employ\u00e9s, <span style=\"color: #FF3466\">ces technologies doivent \u00eatre orchestr\u00e9es de mani\u00e8re \u00e9quilibr\u00e9e<\/span>.\u201d<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-215e70a elementor-widget elementor-widget-text-editor\" data-id=\"215e70a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Principal product marketing, Odigo<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eecbcbd e-con-full e-flex e-con e-child\" data-id=\"eecbcbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-10ffb77 e-flex e-con-boxed e-con e-child\" data-id=\"10ffb77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fe28e9c e-con-full e-flex e-con e-child\" data-id=\"fe28e9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bcccac6 e-flex e-con-boxed e-con e-child\" data-id=\"bcccac6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a37f803 elementor-widget elementor-widget-heading\" data-id=\"a37f803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des r\u00e9sultats concrets pour nos clients qui utilisent la solution IA d'Odigo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cb3c6d e-con-full e-flex e-con e-child\" data-id=\"6cb3c6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6caec22 e-con-full e-flex e-con e-child\" data-id=\"6caec22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d01e0e9 elementor-widget elementor-widget-counter\" data-id=\"d01e0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de r\u00e9duction d'appels trait\u00e9s par les agens (appels \u00e9vit\u00e9s)<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"40\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d668b11 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"d668b11\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c50149 e-con-full e-flex e-con e-child\" data-id=\"4c50149\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1fec2f elementor-widget elementor-widget-counter\" data-id=\"e1fec2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">de r\u00e9duction de transferts d'appels intra-agents<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00596f2 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"00596f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9dc2aaf e-con-full e-flex e-con e-child\" data-id=\"9dc2aaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e835727 elementor-widget elementor-widget-counter\" data-id=\"e835727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">\u00e9conomis\u00e9s par appel gr\u00e2ce \u00e0 la qualification par le bot<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"50\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">sec<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76465f6 elementor-view-framed elementor-absolute e-transform elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"76465f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 23 23\" fill=\"none\"><path d=\"M16.3876 9.73745L11.4001 4.51245L6.4126 9.73745\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M11.3999 18.2874V5.4624\" stroke=\"white\" stroke-width=\"1.42481\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5461cbf8 e-con-full e-flex e-con e-parent\" data-id=\"5461cbf8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a777403 elementor-widget elementor-widget-heading\" data-id=\"7a777403\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">T\u00c9MOIGNAGES CLIENTS<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731b77a2 elementor-widget elementor-widget-heading\" data-id=\"731b77a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos cas clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66836bcf elementor-widget elementor-widget-loop-carousel\" data-id=\"66836bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:415,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-415\">.elementor-415 .elementor-element.elementor-element-51d8648{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-415 .elementor-element.elementor-element-f8dd823{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-415 .elementor-element.elementor-element-e831427 img{width:100%;height:270px;object-fit:cover;object-position:center center;border-radius:8px 8px 8px 8px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-415 .elementor-element.elementor-element-054ff10{text-align:start;margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:0px 0px 0px 0px;top:200px;}.elementor-415 .elementor-element.elementor-element-054ff10 img{width:25%;}body:not(.rtl) .elementor-415 .elementor-element.elementor-element-054ff10{left:20px;}body.rtl .elementor-415 .elementor-element.elementor-element-054ff10{right:20px;}.elementor-415 .elementor-element.elementor-element-bb0dd7b{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 10px;--row-gap:0px;--column-gap:10px;--margin-top:16px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-415 .elementor-element.elementor-element-af72cf4{columns:1;text-align:start;font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:600;color:var( --e-global-color-ee65013 );margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:3px 7px 3px 7px;background-color:#E6E8EF;border-radius:50px 50px 50px 50px;}.elementor-415 .elementor-element.elementor-element-af72cf4 p{margin-block-end:0px;}.elementor-415 .elementor-element.elementor-element-af72cf4.elementor-element{--align-self:center;}.elementor-415 .elementor-element.elementor-element-053bf77{columns:1;text-align:start;font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:600;color:var( --e-global-color-ee65013 );margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:3px 7px 3px 7px;background-color:#E6E8EF;border-radius:50px 50px 50px 50px;}.elementor-415 .elementor-element.elementor-element-053bf77 p{margin-block-end:0px;}.elementor-415 .elementor-element.elementor-element-053bf77.elementor-element{--align-self:center;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-415 .elementor-element.elementor-element-351d777 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:20px;font-weight:600;color:var( --e-global-color-ee65013 );}.elementor-415 .elementor-element.elementor-element-351d777{margin:15px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-widget-button .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );text-transform:var( --e-global-typography-accent-text-transform );background-color:var( --e-global-color-accent );}.elementor-415 .elementor-element.elementor-element-f30ab28 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-415 .elementor-element.elementor-element-f30ab28 .elementor-button{font-family:\"Montserrat\", Sans-serif;font-size:13px;font-weight:600;text-transform:none;fill:var( --e-global-color-cac4e8c );color:var( --e-global-color-cac4e8c );background-color:#FFFFFF00;padding:0px 0px 0px 0px;}.elementor-415 .elementor-element.elementor-element-f30ab28{margin:20px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}@media(min-width:768px){.elementor-415 .elementor-element.elementor-element-f8dd823{--width:100%;}}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-button .elementor-button{font-size:var( --e-global-typography-accent-font-size );}}\/* Start custom CSS for image, class: .elementor-element-054ff10 *\/.elementor-415 .elementor-element.elementor-element-054ff10 img{\n    background-color: white;\n    border-radius: 50px;\n    padding: 0px 20px 0px 20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-21085 post-21085 success-story type-success-story status-publish has-post-thumbnail hentry region-france industry-retail\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"890\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-scaled.png\" class=\"attachment-full size-full wp-image-21124\" alt=\"Saint-Gobain\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-scaled.png 2560w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-300x104.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-1024x356.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-768x267.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-1536x534.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/2025-02-17_Success-story_DSC_HP-Banner_FR-2048x712.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"659\" height=\"379\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview.png\" class=\"attachment-full size-full wp-image-21132\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview.png 659w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/02\/LOGO-DSC-bleu-fond_blanc-removebg-preview-300x173.png 300w\" sizes=\"auto, (max-width: 659px) 100vw, 659px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Retail<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>France<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">DSC Saint Gobain<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/dsc-saint-gobain\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-20493 post-20493 success-story type-success-story status-publish has-post-thumbnail hentry region-france industry-transport-mobilite\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"889\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-scaled.png\" class=\"attachment-full size-full wp-image-20512\" alt=\"BlueLink banner\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-scaled.png 2560w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-300x104.png 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-1024x355.png 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-768x267.png 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-1536x533.png 1536w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/2024-09-27_Bluelink_HP-Banner-1-2048x711.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400.jpg\" class=\"attachment-full size-full wp-image-20516\" alt=\"BlueLink logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/10\/Logo_Bluelink_600x400-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Transport &amp; mobilit\u00e9<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>France<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">BlueLink<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/bluelink\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"415\" class=\"elementor elementor-415 swiper-slide e-loop-item e-loop-item-17955 post-17955 success-story type-success-story status-publish has-post-thumbnail hentry tag-clients-quote region-spain industry-public-sector\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-51d8648 e-con-full e-flex e-con e-parent\" data-id=\"51d8648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8dd823 e-con-full e-flex e-con e-child\" data-id=\"f8dd823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e831427 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"e831427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2.jpg\" class=\"attachment-full size-full wp-image-5695\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2.jpg 900w, https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2-300x200.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2020\/02\/Madrid_shutterstock_322471106-2-768x512.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-054ff10 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"054ff10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story.png\" class=\"attachment-full size-full wp-image-15615\" alt=\"Madrid digital logo\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story.png 600w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/01\/MadridDigital-logo-success-story-300x200.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0dd7b e-con-full e-flex e-con e-child\" data-id=\"bb0dd7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af72cf4 elementor-widget elementor-widget-text-editor\" data-id=\"af72cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Public Sector<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053bf77 elementor-widget elementor-widget-text-editor\" data-id=\"053bf77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Spain<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351d777 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"351d777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">Madrid Digital<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ab28 elementor-widget elementor-widget-button\" data-id=\"f30ab28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-story\/madrid-digital\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"12\" viewBox=\"0 0 15 12\" fill=\"none\"><path d=\"M0.75 5.75H14.0833M14.0833 5.75L9.08333 0.75M14.0833 5.75L9.08333 10.75\" stroke=\"#FF3466\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le cas client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16fdc162 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"16fdc162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/success-stories\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Plus de success stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-191b1d5c e-con-full e-flex e-con e-parent\" data-id=\"191b1d5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21871075 elementor-widget elementor-widget-template\" data-id=\"21871075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"198745\" class=\"elementor elementor-198745\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-2a1e43d e-flex e-con-boxed e-con e-parent\" data-id=\"2a1e43d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a07e07f elementor-widget elementor-widget-heading\" data-id=\"a07e07f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les derniers articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5d85c elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"4d5d85c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:197103,&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-197103\">.elementor-197103 .elementor-element.elementor-element-b6142bf{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:40px 40px;--row-gap:40px;--column-gap:40px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-197103 .elementor-element.elementor-element-8557e47{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-197103 .elementor-element.elementor-element-16784e8 img{width:100%;height:270px;object-fit:cover;object-position:center center;border-radius:6px 6px 6px 6px;}.elementor-widget-post-info .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text );}.elementor-widget-post-info .elementor-icon-list-icon i{color:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-text, .elementor-widget-post-info .elementor-icon-list-text a{color:var( --e-global-color-secondary );}.elementor-widget-post-info .elementor-icon-list-item{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-text{padding-left:0px;}body.rtl .elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-text{padding-right:0px;}.elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-text a{color:var( --e-global-color-cac4e8c );}.elementor-197103 .elementor-element.elementor-element-2808796 .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;text-transform:uppercase;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-197103 .elementor-element.elementor-element-8e5328f .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:20px;font-weight:600;color:var( --e-global-color-ee65013 );}.elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-text{padding-left:10px;}body.rtl .elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-text{padding-right:10px;}.elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-d47814a .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(0px\/2);margin-left:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-0px\/2);margin-left:calc(-0px\/2);}body.rtl .elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-0px\/2);}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-0px\/2);}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-item:not(:last-child):after{content:\"\";border-color:#ddd;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child):after{border-top-style:solid;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:not(:last-child):after{border-left-style:solid;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-text{padding-left:10px;}body.rtl .elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-text{padding-right:10px;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-5f79fe0 .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}.elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-text{padding-left:10px;}body.rtl .elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-text{padding-right:10px;}.elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-6ef6d34 .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;text-transform:uppercase;}.elementor-197103 .elementor-element.elementor-element-6ef6d34{margin:-15px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(0px\/2);margin-left:calc(0px\/2);}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-0px\/2);margin-left:calc(-0px\/2);}body.rtl .elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-0px\/2);}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-0px\/2);}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-text{padding-left:10px;}body.rtl .elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-text{padding-right:10px;}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-56a86e4 .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;text-transform:uppercase;}.elementor-197103 .elementor-element.elementor-element-56a86e4{margin:-15px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon i{color:#71768000;font-size:15px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon svg{fill:#71768000;--e-icon-list-icon-size:15px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-icon{width:15px;}body:not(.rtl) .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text{padding-left:0px;}body.rtl .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text{padding-right:0px;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text, .elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-text a{color:#717680;}.elementor-197103 .elementor-element.elementor-element-d3879cf .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:14px;font-weight:500;}.elementor-197103 .elementor-element.elementor-element-d3879cf{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}@media(max-width:1024px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}@media(max-width:767px){.elementor-widget-theme-post-featured-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-24191 post-24191 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/dora-comment-odigo-aide-ses-clients-a-renforcer-leur-resilience-operationnelle\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1.jpg\" class=\"attachment-full size-full wp-image-19097\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1.jpg 1920w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-300x169.jpg 300w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-1024x576.jpg 1024w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-768x432.jpg 768w, https:\/\/odigo.com\/wp-content\/uploads\/2024\/03\/iStock-476662831-1-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/dora-comment-odigo-aide-ses-clients-a-renforcer-leur-resilience-operationnelle\/\">DORA : comment\u00a0Odigo\u00a0aide ses clients \u00e0 renforcer leur r\u00e9silience op\u00e9rationnelle\u00a0<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-24100 post-24100 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils tag-mise-en-avant\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/ccaas-2026-6-tendances-cles-qui-transforment-la-relation-client\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"401\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400.jpg\" class=\"attachment-full size-full wp-image-21630\" alt=\"Connecteur Salesforce\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400.jpg 601w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/04\/2025-04-28_Connectors_600x400-300x200.jpg 300w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/ccaas-2026-6-tendances-cles-qui-transforment-la-relation-client\/\">CCaaS 2026 : 6 tendances cl\u00e9s qui transforment la relation client<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"197103\" class=\"elementor elementor-197103 e-loop-item e-loop-item-23877 post-23877 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-conseils\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-b6142bf e-con-full e-flex e-con e-parent\" data-id=\"b6142bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8557e47 e-con-full e-flex e-con e-child\" data-id=\"8557e47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16784e8 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"16784e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/odigo.com\/fr\/blog\/comment-lia-agentique-et-generative-ameliore-lefficacite-du-service-client-insights-de-gartner\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog.jpg\" class=\"attachment-full size-full wp-image-23885\" alt=\"\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog.jpg 600w, https:\/\/odigo.com\/wp-content\/uploads\/2025\/12\/Gartner_Market_Trends_Blog-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2808796 elementor-widget elementor-widget-post-info\" data-id=\"2808796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-d210802 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Guides et conseils<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5328f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"8e5328f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/odigo.com\/fr\/blog\/comment-lia-agentique-et-generative-ameliore-lefficacite-du-service-client-insights-de-gartner\/\">Comment l&rsquo;IA agentique et g\u00e9n\u00e9rative am\u00e9liore l&rsquo;efficacit\u00e9 du service client \u2014 Insights de Gartner<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac944b5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ac944b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/blogs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir le blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f8eb4bc e-con-full e-flex e-con e-child\" data-id=\"4f8eb4bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7afd4c27 elementor-widget elementor-widget-heading\" data-id=\"7afd4c27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c740acb elementor-widget elementor-widget-heading\" data-id=\"c740acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d41eee7 e-con-full e-flex e-con e-child\" data-id=\"2d41eee7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c94a8c8 elementor-widget elementor-widget-n-accordion\" data-id=\"7c94a8c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2090\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2090\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qu\u2019est-ce que l\u2019automatisation d\u2019un centre de contact ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2090\" class=\"elementor-element elementor-element-6c8bb5ab e-con-full e-flex e-con e-child\" data-id=\"6c8bb5ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4448d4ea elementor-widget elementor-widget-text-editor\" data-id=\"4448d4ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019automatisation d\u2019un centre de contact consiste \u00e0 utiliser des technologies comme l\u2019intelligence artificielle, les bots ou les serveurs vocaux interactifs pour traiter automatiquement certaines interactions clients et am\u00e9liorer l\u2019efficacit\u00e9 des \u00e9quipes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2091\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2091\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Comment l\u2019IA am\u00e9liore-t-elle la relation client ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2091\" class=\"elementor-element elementor-element-18d560a9 e-con-full e-flex e-con e-child\" data-id=\"18d560a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-183abf48 elementor-widget elementor-widget-text-editor\" data-id=\"183abf48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019IA permet de qualifier les demandes, d\u2019assister les agents pendant les conversations et d\u2019analyser les interactions clients afin d\u2019identifier des opportunit\u00e9s d\u2019am\u00e9lioration de l\u2019exp\u00e9rience client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2092\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2092\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quels processus peut-on automatiser dans un centre de contact ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2092\" class=\"elementor-element elementor-element-29de65d3 e-con-full e-flex e-con e-child\" data-id=\"29de65d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-200c4971 elementor-widget elementor-widget-text-editor\" data-id=\"200c4971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"8395\" data-end=\"8441\">Plusieurs processus peuvent \u00eatre automatis\u00e9s :<\/p><ul data-start=\"8443\" data-end=\"8624\"><li data-section-id=\"1ba6jdq\" data-start=\"8443\" data-end=\"8482\"><p data-start=\"8445\" data-end=\"8482\">qualification et routage des appels<\/p><\/li><li data-section-id=\"1in2irq\" data-start=\"8483\" data-end=\"8520\"><p data-start=\"8485\" data-end=\"8520\">r\u00e9ponses aux questions fr\u00e9quentes<\/p><\/li><li data-section-id=\"106e35\" data-start=\"8521\" data-end=\"8555\"><p data-start=\"8523\" data-end=\"8555\">assistance agent en temps r\u00e9el<\/p><\/li><li data-section-id=\"9urp0p\" data-start=\"8556\" data-end=\"8585\"><p data-start=\"8558\" data-end=\"8585\">analyse des conversations<\/p><\/li><li data-section-id=\"1bafh0x\" data-start=\"8586\" data-end=\"8624\"><p data-start=\"8588\" data-end=\"8624\">g\u00e9n\u00e9ration de r\u00e9sum\u00e9s d\u2019interactions<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu\\u2019est-ce que l\\u2019automatisation d\\u2019un centre de contact ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L\\u2019automatisation d\\u2019un centre de contact consiste \\u00e0 utiliser des technologies comme l\\u2019intelligence artificielle, les bots ou les serveurs vocaux interactifs pour traiter automatiquement certaines interactions clients et am\\u00e9liorer l\\u2019efficacit\\u00e9 des \\u00e9quipes.\"}},{\"@type\":\"Question\",\"name\":\"Comment l\\u2019IA am\\u00e9liore-t-elle la relation client ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L\\u2019IA permet de qualifier les demandes, d\\u2019assister les agents pendant les conversations et d\\u2019analyser les interactions clients afin d\\u2019identifier des opportunit\\u00e9s d\\u2019am\\u00e9lioration de l\\u2019exp\\u00e9rience client.\"}},{\"@type\":\"Question\",\"name\":\"Quels processus peut-on automatiser dans un centre de contact ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Plusieurs processus peuvent \\u00eatre automatis\\u00e9s :qualification et routage des appelsr\\u00e9ponses aux questions fr\\u00e9quentesassistance agent en temps r\\u00e9elanalyse des conversationsg\\u00e9n\\u00e9ration de r\\u00e9sum\\u00e9s d\\u2019interactions\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37ee49b8 e-con-full e-flex e-con e-parent\" data-id=\"37ee49b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-774466d8 e-con-full e-flex e-con e-child\" data-id=\"774466d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-27437f0d e-flex e-con-boxed e-con e-child\" data-id=\"27437f0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4fbd22 elementor-widget elementor-widget-heading\" data-id=\"e4fbd22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eats \u00e0 orchestrer des parcours clients plus efficaces gr\u00e2ce \u00e0 l\u2019IA ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a9db706 elementor-widget elementor-widget-text-editor\" data-id=\"5a9db706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment la plateforme Odigo automatise les interactions, assiste les agents et optimise les performances de votre centre de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2146a3 e-con-full e-flex e-con e-child\" data-id=\"a2146a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34586c5e elementor-widget elementor-widget-button\" data-id=\"34586c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odigo.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Automatisation &amp; IA Orchestrez des parcours clients fluides gr\u00e2ce \u00e0 l\u2019IA et \u00e0 l\u2019automatisation Automatisez la qualification des demandes, assistez vos agents en temps r\u00e9el et analysez chaque interaction client gr\u00e2ce \u00e0 une plateforme omnicanale combinant IA conversationnelle, IA g\u00e9n\u00e9rative et analyse des conversations. La solution Odigo permet d\u2019orchestrer l\u2019ensemble des interactions clients pour am\u00e9liorer [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topic":[],"class_list":["post-198553","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automatisation IA centre de contact | Odigo<\/title>\n<meta name=\"description\" content=\"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/odigo.com\/fr\/automatisation-ia\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatisation IA centre de contact | Odigo\" \/>\n<meta property=\"og:description\" content=\"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/odigo.com\/fr\/automatisation-ia\/\" \/>\n<meta property=\"og:site_name\" content=\"Odigo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T12:46:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/\",\"name\":\"Automatisation IA centre de contact | Odigo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-5.webp\",\"datePublished\":\"2026-03-03T14:19:15+00:00\",\"dateModified\":\"2026-03-18T12:46:34+00:00\",\"description\":\"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/#primaryimage\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-5.webp\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/2026-03-16_Website-Page-Banner-5.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/automatisation-ia\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automatisation &amp; IA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\",\"name\":\"Odigo\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/odigo.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#organization\",\"name\":\"Odigo\",\"url\":\"https:\\\/\\\/odigo.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"contentUrl\":\"https:\\\/\\\/odigo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-odigo.svg\",\"width\":142,\"height\":63,\"caption\":\"Odigo\"},\"image\":{\"@id\":\"https:\\\/\\\/odigo.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Automatisation IA centre de contact | Odigo","description":"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/odigo.com\/fr\/automatisation-ia\/","og_locale":"fr_FR","og_type":"article","og_title":"Automatisation IA centre de contact | Odigo","og_description":"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.","og_url":"https:\/\/odigo.com\/fr\/automatisation-ia\/","og_site_name":"Odigo","article_modified_time":"2026-03-18T12:46:34+00:00","og_image":[{"url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/","url":"https:\/\/odigo.com\/fr\/automatisation-ia\/","name":"Automatisation IA centre de contact | Odigo","isPartOf":{"@id":"https:\/\/odigo.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/#primaryimage"},"image":{"@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/#primaryimage"},"thumbnailUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp","datePublished":"2026-03-03T14:19:15+00:00","dateModified":"2026-03-18T12:46:34+00:00","description":"Automatisez votre centre de contact avec Odigo pour am\u00e9liorer la gestion client, r\u00e9duire les d\u00e9lais et augmenter la satisfaction.","breadcrumb":{"@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/odigo.com\/fr\/automatisation-ia\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/#primaryimage","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/2026-03-16_Website-Page-Banner-5.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/odigo.com\/fr\/automatisation-ia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/odigo.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Automatisation &amp; IA"}]},{"@type":"WebSite","@id":"https:\/\/odigo.com\/fr\/#website","url":"https:\/\/odigo.com\/fr\/","name":"Odigo","description":"","publisher":{"@id":"https:\/\/odigo.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/odigo.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/odigo.com\/fr\/#organization","name":"Odigo","url":"https:\/\/odigo.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/odigo.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","contentUrl":"https:\/\/odigo.com\/wp-content\/uploads\/2026\/03\/logo-odigo.svg","width":142,"height":63,"caption":"Odigo"},"image":{"@id":"https:\/\/odigo.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/198553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/comments?post=198553"}],"version-history":[{"count":50,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/198553\/revisions"}],"predecessor-version":[{"id":1003393,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/pages\/198553\/revisions\/1003393"}],"wp:attachment":[{"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/media?parent=198553"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/odigo.com\/fr\/wp-json\/wp\/v2\/topic?post=198553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}