{"id":195857,"date":"2021-08-03T08:27:27","date_gmt":"2021-08-03T08:27:27","guid":{"rendered":"https:\/\/www.odigo.com\/fr-fr\/?post_type=podcast&#038;p=7890"},"modified":"2026-03-28T00:42:43","modified_gmt":"2026-03-27T23:42:43","slug":"s1-ep4-ux-ui-comment-les-travailler-pour-transmettre-de-lemotion","status":"publish","type":"podcast","link":"https:\/\/odigo.com\/fr\/podcast\/s1-ep4-ux-ui-comment-les-travailler-pour-transmettre-de-lemotion\/","title":{"rendered":"S1 &#8211; Ep4 &#8211; UX\/UI : Comment les travailler pour transmettre de l&rsquo;\u00e9motion ?"},"content":{"rendered":"    <section\n        class=\"  section article-body podcast-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<p>Retrouvez ce podcast sur : <a href=\"https:\/\/podcasts.apple.com\/fr\/podcast\/cx-voices\/id1559921002\" target=\"_blank\" rel=\"noreferrer noopener\">Apple podcast<\/a> \/\/ <a href=\"https:\/\/open.spotify.com\/show\/4H1O7gVLBxvAFNSemKmUSC\" target=\"_blank\" rel=\"noreferrer noopener\">spotify<\/a><\/p>\n\n\n\n<p>Dans ce quatri\u00e8me \u00e9pisode de CX voices, Odigo re\u00e7oit <strong><span style=\"color:#ff3466\" class=\"has-inline-color\">Marie Petit<\/span><\/strong>, Directrice e-commerce et data au Cr\u00e9dit Agricole Brie Picardie, et <strong><span style=\"color:#ff3466\" class=\"has-inline-color\">Nicolas Ch\u00e9riot<\/span><\/strong>, Co-fondateur de Kirk, agence de strat\u00e9gie UX &amp; Product Design. Ensemble, ils nous livrent leur recette pour cr\u00e9er des \u00e9motions gr\u00e2ce \u00e0 l\u2019UX design, que ce soit dans le cadre d&rsquo;une relation client BtoC ou BtoB. <\/p>\n\n\n\n<p>Dans ce quatri\u00e8me \u00e9pisode de <strong><span style=\"color:#ff3466\" class=\"has-inline-color\">CX voices<\/span><\/strong>, Odigo re\u00e7oit Marie Petit, Directrice e-commerce et data au Cr\u00e9dit Agricole Brie Picardie.<\/p>\n\n\n\n<p>Notre second invit\u00e9 est Nicolas Ch\u00e9riot, Co-fondateur de Kirk, agence de strat\u00e9gie UX &amp; Product Design.<\/p>\n\n\n\n<p>Dans cet \u00e9pisode, nos invit\u00e9s se penchent sur la question suivante : <strong><span style=\"color:#ff3466\" class=\"has-inline-color\">L\u2019UX Design permet-il de transmettre et de g\u00e9n\u00e9rer des \u00e9motions ?<\/span><\/strong><\/p>\n\n\n\n<p>D\u00e9couvrez avec eux comment travailler le design \u00e9motionnel d\u2019applications et de sites Internet en prenant en compte les diff\u00e9rentes \u00e9motions de l\u2019\u00eatre humain.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Au programme <\/mark><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff3466\" class=\"has-inline-color\">:<\/mark><\/p>\n\n\n\n<p>\u2022 Quels sont les principaux enjeux en mati\u00e8re d\u2019UX dans le domaine bancaire ?<\/p>\n\n\n\n<p>\u2022 Faut-il penser l\u2019UX diff\u00e9remment dans le BtoC et le BtoB ?<\/p>\n\n\n\n<p>\u2022 Peut-on \u00e9valuer le ressenti des utilisateurs ? Et, si oui, comment ?<\/p>\n\n\n\n<p>\u00c0 vos \u00e9couteurs !<\/p>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    \n\n    <section\n        class=\"  section article-body podcast-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<p>Si le podcast vous pla\u00eet et vous aide dans vos r\u00e9flexions, le meilleur moyen de nous le dire, ou de nous partager un feedback constructif, c\u2019est simplement de laisser un avis (5 \u00e9toiles de pr\u00e9f\u00e9rence) sur Apple Podcasts.<\/p>\n\n\n\n<p>Vous pouvez \u00e9galement partager ce podcast autour de vous. Je suis s\u00fbr que vous connaissez quelqu\u2019un qui aimerait beaucoup \u00e9couter des conversations inspirantes sur l\u2019\u00e9cosyst\u00e8me de la relation client \ud83d\ude09<\/p>\n\n\n\n<p>C\u2019est gr\u00e2ce \u00e0 vos feedbacks et vos partages que nous allons pouvoir faire conna\u00eetre ce podcast et toucher de nouvelles personnes, alors n\u2019h\u00e9sitez pas !<\/p>\n\n\n\n<p>Si vous avez des questions sur le podcast ou des personnes que vous aimeriez que j\u2019interview, vous pouvez me contacter directement sur :&nbsp;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff3466\" class=\"has-inline-color\"><strong><strong><strong>contact.odigo.fr@odigo.com<\/strong> <\/strong><\/strong><\/mark><\/strong><\/p>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":10323,"template":"","meta":{"_acf_changed":false,"footnotes":"","reading_time":"16 min","embed":"<iframe width=\"100%\" height=\"166\" scrolling=\"no\" frameborder=\"no\" allow=\"autoplay\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/1051867645&color=fa3363\"><\/iframe><div style=\"font-size: 10px; color: #cccccc;line-break: anywhere;word-break: normal;overflow: hidden;white-space: nowrap;text-overflow: ellipsis; font-family: Interstate,Lucida Grande,Lucida Sans Unicode,Lucida Sans,Garuda,Verdana,Tahoma,sans-serif;font-weight: 100;\"><a href=\"https:\/\/soundcloud.com\/odigocx\" title=\"Odigo\" target=\"_blank\" style=\"color: #cccccc; text-decoration: none;\">Odigo<\/a> \u00b7 <a href=\"https:\/\/soundcloud.com\/odigocx\/ux-ui-comment-les-travailler\" title=\"UX\/UI : Comment les travailler pour transmettre de l&#x27;\u00e9motion ?\" target=\"_blank\" style=\"color: #cccccc; text-decoration: none;\">UX\/UI : Comment les travailler pour transmettre de l&#x27;\u00e9motion ?<\/a><\/div>"},"tags":[],"topic":[],"podcast-season":[234,237],"class_list":["post-195857","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","podcast-season-saison-1","podcast-season-season-1"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UX\/UI : Comment les travailler pour transmettre de l&#039;\u00e9motion ?<\/title>\n<meta name=\"description\" content=\"Dans ce quatri\u00e8me \u00e9pisode, nos invit\u00e9s se penchent sur la question des \u00e9motions transmises gr\u00e2ce \u00e0 l\u2019UX design\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UX\/UI : Comment les travailler pour 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