{"id":11381,"date":"2022-05-09T13:18:26","date_gmt":"2022-05-09T13:18:26","guid":{"rendered":"https:\/\/www.odigo.com\/fr-fr\/?post_type=resource&#038;p=11381"},"modified":"2026-03-21T18:14:17","modified_gmt":"2026-03-21T17:14:17","slug":"ameliorer-lexperience-client-grace-a-lintelligence-artificielle","status":"publish","type":"resource","link":"https:\/\/odigo.com\/fr\/ressource\/ameliorer-lexperience-client-grace-a-lintelligence-artificielle\/","title":{"rendered":"Am\u00e9liorer l\u2019exp\u00e9rience client gr\u00e2ce \u00e0 l\u2019intelligence artificielle"},"content":{"rendered":"    <section\n        class=\"  section article-body resource-article-body article-white \">\n\n                <div class=\"container\">\n            <div class=\"row\">\n\n                <div class=\"col-12 article-text\">\n                    \n\n<p>Davies Hickman, soci\u00e9t\u00e9 de conseil ind\u00e9pendante britannique sp\u00e9cialis\u00e9e dans les \u00e9tudes de march\u00e9, a men\u00e9 une enqu\u00eate comparative compl\u00e8te sur l\u2019intelligence artificielle (IA) et le natural language processing (NLP) aupr\u00e8s de plus de 1000 dirigeants d\u2019entreprises europ\u00e9ennes de 12 secteurs et de 6 pays.&nbsp;<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"392\" src=\"https:\/\/odigo.com\/wp-content\/uploads\/2022\/06\/2022-03-14_GL_Visual-Identity_VI-refresh_2021_White-papers_AI-for-CX_FR_Thumbnail_left_FINAL.png\" alt=\"\" class=\"wp-image-11683\" srcset=\"https:\/\/odigo.com\/wp-content\/uploads\/2022\/06\/2022-03-14_GL_Visual-Identity_VI-refresh_2021_White-papers_AI-for-CX_FR_Thumbnail_left_FINAL.png 400w, https:\/\/odigo.com\/wp-content\/uploads\/2022\/06\/2022-03-14_GL_Visual-Identity_VI-refresh_2021_White-papers_AI-for-CX_FR_Thumbnail_left_FINAL-300x294.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<div class=\"intro-resource-form\" class=\"wp-block-odigo-blocks-simple-list\"><div class=\"row\"><div class=\"col-12\"><div class=\"links-tag\"><strong>Un rapport en d\u00e9taille les r\u00e9sultats, \u00e0 l\u2019\u00e9chelle europ\u00e9enne et fran\u00e7aise, et r\u00e9pond \u00e0 de nombreuses questions dont :<br><\/strong><\/div><ul class=\"bullets bullets--vertical\"><li class=\"li-icon--check\">Pourquoi les entreprises se disent-elles pr\u00eates \u00e0 investir dans l\u2019IA au cours des deux prochaines ann\u00e9es ?<\/li><li class=\"li-icon--check\"><strong><strong><strong>Quelles sont les industries les plus matures en mati\u00e8re d\u2019IA ?<\/strong><\/strong><\/strong><\/li><li class=\"li-icon--check\"><strong> <strong>Quelles applications pour le d\u00e9ploiement du NLP ? <\/strong><\/strong><\/li><li class=\"li-icon--check\"> &#8230;et bien plus encore ! <\/li><\/ul><\/div><\/div><\/div>\n\n                <\/div>\n\n            <\/div>\n        <\/div>\n\n    <\/section>\n    ","protected":false},"author":1,"featured_media":11683,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"industry":[],"topic":[],"resource-category":[540],"class_list":["post-11381","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-ebooks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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