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Agendize provides a fully interoperable, omnichannel appointment scheduling solution that integrates seamlessly into your customer relationship environments. We optimize your customer journeys, help you reduce unnecessary calls, and boost agent productivity.
Avantages
- Reduced unqualified calls via 24/7 self-service online appointment scheduling and qualification forms.
- Synchronized calendars (Office 365, Exchange, Google Calendar).
- Omnichannel integration (Google, website, bots, SMS, client portals, ...)
- CRM & business tool sync, centralized management and performance tracking: KPIs on completion rates, lead times, no-shows, trends, ...
- Native integrations and API workflows.
- GDPR-compliant, SaaS, Dedicated SaaS, or On Premise, ISO 27001 certified
Caractéristiques
Online Appointment Scheduling
Allows your users to meet with you in person, via video (Teams, Google Meet, …), or on the phone (schedule a callback), whenever they want.
Structured Agendas
Centralized, efficient management of your teams’ plannings to optimize their availability and coverage of your appointment slots.
Workflow Automation
Automate processes related to appointments and customer communication.
Smart Routing
Optimize your processes and route requests to the right agent.
AI + Human
Integrate Agendize with conversational solutions (chatbot, callbot).
Reporting
Turn your appointment scheduling data into actionable insights to boost your sales and CX strategy.
Médias
Agendize, the online appointment scheduling software you need!
Agendize is a 100% French online appointment scheduling and customer engagement solution that allows companies to grow their business.
AGENDIZE + ODIGO
Automate callbacks after online appointments to wow clients instantly. Boost engagement, never miss a follow-up, and save your team time — all while building trust, stronger relationships, and higher conversion rates with less effort.
(FR) Pourquoi la prise de rdv est stratégique pour les Grands Comptes ?
Thomas Picart, Project Director, explains in this video why is online appointment scheduling strategic for enterprises.