PCI Pal IVR Payments
- Security & Operations
- Intégration réalisée par Odigo
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With the ever-growing demand from omnichannel payments, customers increasingly expect businesses to provide multiple payment and engagement option. PCI Pal’s IVR Payments solution empowers your customers to make payments 24/7 without speaking with an agent or accessing your website.
Avantages
- PCI Pal's cloud solutions secure your business communications, while ensuring PCI DSS compliance and your customers' data is safe.
- Customer peace of mind
- Integrates with your existing IVR
- Fully automated
- Multiple languages supported
- DTMF Masking and speech recognition supported
Caractéristiques
Integrate to Existing Service
Your IVR system would carry out identification and verification (ID&V) and pass the call to PCI Pal when a payment is required. PCI Pal will interact with your IVR service to reconcile all transaction data.
PCI DSS
Card data does not reach your environment. PCI Pal’s IVR solution captures the details and blocks them from reaching your infrastructure, so from a PCI DSS perspective your area of scope if vastly reduced.
DTMF/Keypad Tones
Once card data is captured, using DTMF Masking technology or via speech recognition, we process the transaction through an integration with your payment provider. The result is reconciled back to your environment, allowing you to retain records.
Médias
PCI Pal IVR - How Does it Work?
PCI Pal’s IVR Payments solution empowers your customers to make payments 24/7 without speaking with an agent or accessing your website. Payments are handled within PCI Pal’s secure cloud and integrate with your existing IVR solution.
Why PCI Pal Our Mission, Vision & Values
Our mission is to safeguard reputation and trust. We provide organisations globally with secure cloud payment and data protection solutions for any business communications environment including voice, chat, social, email, and contact centre.