Odigo Connect
Odigo Connect est la marketplace d’Odigo. Son but est de faciliter la recherche de solutions visant à améliorer l’expérience client des clients d’Odigo, afin de renforcer les capacités technologiques d’Odigo.
Découvrez ceux qui ont choisi Odigo Connect
- Customer’s voice
Feedback is a French SaaS solution for managing and analyzing the voice of the customer. It gathers customer feedback (surveys and online review) and analyzes the whole customer journey thanks
- Teams engagement
Storavox screen recording makes it easy to identify coaching opportunities and to learn by observing how agents use applications and add data to CRM applications. It helps to understand and
- Channels
SightCall is an enterprise-grade video cloud platform helping service leaders improve outcomes without deploying unnecessary support to the field. We blend the digital and physical worlds into a real-time collaborative
- Telecoms
SMS is much popular and used for both interpersonal communications and mass campaigns. Odigo allows you to use SMS from the agent console to engage individual conversations with your customers.
- Customer’s voice
Sphinx Declic is a web solution used for online surveys. User-friendly, efficient and open, it seamlessly integrates all survey functions – from survey design to Web/SMS collection and shared analysis
- Customer’s voice
Sphinx iQ 3 is the leading solution for the collection, quantitative and qualitative analysis of your data and data visualization in order to maximize the benefits of your research and
- Security & Operations
SSO (Single Sign On) enables users to authenticate with a single user ID and password to any component. Once logged in, he can access service without re-authenticating. On top of
- Teams engagement
Workforce, Schedules and Time Management: your collaborative and smart tool (Re)Organize the life of the company around optimized daily schedules offering the best balance between employee engagement and customer experience.
- Teams engagement
With Odigo CCaS, benefit from Verint’s Workforce Engagement (WFE) solutions to improve overall performance. Turn your agents into ambassadors with Verint Quality Management application. Raise your productivity and offer more
ODIGO CONNECT
Pourquoi rejoindre Odigo Connect ?
Accès à un large réseau de clients Odigo
Augmentation des affaires grâce aux prospects générés par Odigo
Visibilité du logo de votre entreprise sur les sites web d'Odigo
Prêt à transformer votre relation client ?
Découvrez comment Odigo peut s’adapter à vos enjeux métier et à votre organisation.