Odigo Connect
Odigo Connect est la marketplace d’Odigo. Son but est de faciliter la recherche de solutions visant à améliorer l’expérience client des clients d’Odigo, afin de renforcer les capacités technologiques d’Odigo.
Découvrez ceux qui ont choisi Odigo Connect
- Teams engagement
2MARES is the leading Workforce Engagement Management (WEM) solution in the Spanish and Latin-America market. 2MARES is an all-in-one WFM and QUALITY MANAGEMENT solution fully integrated with Odigo CaaS and
- Channels
With Acceo, ensure full accessibility to your services for Deaf, hard-of-hearing and non-French-speaking hearing customers, by phone, via video-call or on-site. A smooth, barrier-free communication experience, whatever the context.
- Channels
Agendize provides a fully interoperable, omnichannel appointment scheduling solution that integrates seamlessly into your customer relationship environments. We optimize your customer journeys, help you reduce unnecessary calls, and boost agent
- Channels
DialOnce orchestrates contact journeys (from voice or digital) in order to solve your customers' needs by orienting them to the best channel.
- CRM & BPM
A low code/no code solution for the mapping of business processes that accompany a customer interaction from start to finish guiding the agent flexibly to the best and most effective
- AI & Analytics
Odigo Omnichannel Bot benefits from Google’s groundbreaking CCAI technologies to provide the conversational experiences customers expect with state-of-the-art transcription accuracy and high-fidelity speech, to meet your customers globally.
- AI & Analytics
Odigo Omnichannel Bot benefits from Google Dialogflow CX’s Natural Language Understanding capabilities to provide the conversational experiences customers expect. The openness of Odigo’s platform allows leveraging the latest AI innovation
- Teams engagement
Quality monitoring solution for customer experience and employee engagement optimization Considered the industry benchmark, #HQM is the must-have SaaS tool for companies whose internal/external customer service department includes 10+ agents.
- AI & Analytics
Odigo omnichannel bot can seamlessly integrate IBM Watson advanced conversational AI to support customer self-service. The openness of Odigo’s platform enables infusing the latest AI capabilities from IBM into Odigo’s
ODIGO CONNECT
Pourquoi rejoindre Odigo Connect ?
Accès à un large réseau de clients Odigo
Augmentation des affaires grâce aux prospects générés par Odigo
Visibilité du logo de votre entreprise sur les sites web d'Odigo
Prêt à transformer votre relation client ?
Découvrez comment Odigo peut s’adapter à vos enjeux métier et à votre organisation.