PCI DSS – Voxpay Assist
- Security & Operations
- Integration by partner
Information
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Integrated with the Odigo’s call flow, Voxpay DTMF clamping technology allows any agent to get the credit card details of a client over the phone, without any communication breakdown, all PCI DSS level 1 certified. No need to leave Odigo’s window : control the transaction step-by-step and intervene if your client is entering wrong credit card detail.
Benefits
- No need to get PCI certified by your own means, we are here for this.
- Avoid loosing any sale by getting the power of transaction monitoring back to the agent. Not only the Customer experience is increased, the Agent's too!
- Voxpay’s payment feature through secured IVR & Pay-by-Link cinematics are both available. Can be integrated in Odigo’s CX tool or in your CRM depending on your needs.
- Help you optimize your transformation rate and reduce the average treatment time of your payments.
- Help you create the end-to-end PCI DSS link between Odigo and your acquirer (PSP or bank).
- Secure the Agent's remote working environment.
Features
PCI DSS v4 & RGPD compliant
A smooth, simplified and secure payment process. An internet connection is not required.
Assisted Live Mode
The payment is integrated into the phone conversation, with no break in communication.
Sales & Collection accelerator
Switch a cost center into a profit center by opening a new sales acquisition channel or securing your existing one
Premium Customer Service
Access to a monitoring platform to support the customer at every stage of the payment process.