Contact Centre & Customer Service Summit 2026

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Meet Odigo at the Contact Centre & Customer Services Summit 2026

Join Odigo at the Contact Centre & Customer Services Summit 2026 on 6–7 May 2026 at the Radisson Hotel & Conference Centre London Heathrow.

This is where meaningful conversations happen — through curated one-to-one meetings, expert-led seminars, and high-value networking designed to tackle today’s customer experience challenges.

Why attend?

The summit is built to maximise value for busy decision-makers, combining learning, networking, and business development into a highly targeted experience:

  • Pre-arranged 1-2-1 meetings with leading solution providers tailored to your priorities
  • Insightful seminars and panels covering AI, automation, CX strategy, and operational performance
  • High-impact networking with peers and industry experts
  • Actionable insights to support transformation projects and improve efficiency

Attendees gain direct access to innovative solutions and practical strategies to address rising customer expectations and increasing operational complexity.

What to expect

Across two days, the event blends structured meetings with knowledge sharing and networking opportunities:

  • A personalised itinerary of meetings aligned to your business challenges
  • Expert-led sessions on the latest trends and best practices
  • Dedicated networking moments, including an evening dinner
  • A focused, distraction-free environment designed for productive conversations

The format ensures every interaction is relevant, helping you quickly evaluate solutions and build meaningful partnerships.

Meet Odigo

Click here to pre-book a meeting with our experts