PRIZES AND AWARDS
Customer experience awards and accolades
Over the years, Odigo’s solutions have won awards and accolades from some of the industry’s leading customer experience analysts. Discover some of them below.
We are proud to have received these customer experience awards and accolades
Odigo is one of just 12 CCaaS providers featured in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for CCaaS report—and one of only two European vendors recognised by
Ziptone, a leading independent customer contact publication, surveyed over 70 European CCaaS vendors and conducted deep research into their technology stacks, compliance posture, and operational transparency.
In 2023, Frost & Sullivan confirms Odigo, as the European CCaaS provider of choice for replacing on-premises solutions.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
OUR HISTORY
Customer experience awards over the years
Positioned for the first time as a Leader in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe
Selected as Google Tech Partner
Cloud Partner of the Year – Verint
Named CSAT Leader in the Vendor Score index by MARKESS by exaegis
Named Leader in the ISG Provider Lens™ CCaaS report
Odigo named growth leader in Frost Radar™: European Contact Center as a Service Market, 2021.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year running.
Odigo named Global Leader in annual ISG Provider Lens™ CCaaS 2022 report
Recognized as a European provider of first-choice CCaaS solutions to replace on-premise solutions by Frost & Sullivan in the Frost Radar™: European CCaaS Market, 2023
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