Gentto is a company specialising in customer relationship management for the health and insurance sectors. It operates on a white-label basis for several insurers and mutual insurance providers.
Its customer service model is distinctive: Gentto focuses on direct expertise by connecting policyholders directly with a specialist advisor, without intermediate support levels. This approach helps streamline the customer journey, reduce waiting times, and ensure fast and efficient handling of requests.
The company employs 400 people dedicated to delivering the highest level of service to its customers.
Gentto
