Odigo Connect
Odigo Connect is Odigo’s marketplace. Its aim is to facilitate the search for solutions to improve the customer experience for Odigo’s customers, and to strengthen Odigo’s technological capabilities.
Discover who chose Odigo Connect
- Security & Operations
Agents use PCI Pal's Agent Assist on live calls to capture card information securely, while maintaining conversation with the customer at all times.
- Security & Operations
PCI Pal Digital provides a true omnichannel solution enabling you to take secure payments across digital engagement channels. This functionality is available from within the PCI Pal platform that provides
- Security & Operations
With the ever-growing demand from omnichannel payments, customers increasingly expect businesses to provide multiple payment and engagement option. PCI Pal’s IVR Payments solution empowers your customers to make payments 24/7
- Teams engagement
Peopleware is a workforce management platform with all the software, integrations, and resources you need to optimize your WFM process from start to finish.
- Channels
Designed to streamline outbound campaigns, Noetica's predictive dialler delivers high performance, self pacing, AI powered technology which ensures that agents' talk time is doubled on average when compared to other
- AI & Analytics
With Premium Dashboard, Odigo provides tailor-made dashboards to monitor customer service activities. It is packaged as a complete end-to-end service, covering scoping, design, implementation and run. Based on the Qlik
- CRM & BPM
Odigo integration with Salesforce’s CRM enables a memorable experience for both customers and agents that leverages unified smart routing regardless of the channel for increased customer satisfaction. Combining Odigo and
ODIGO CONNECT
Why join Odigo Connect?
Access to a large network of Odigo customers
Increased business thanks to leads generated by Odigo
Visibility of your company logo on Odigo websites
Ready to transform your customer relationships?
Find out how Odigo can adapt to your business challenges and organization.