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Odigo Connect

Odigo Connect is Odigo’s marketplace. Its aim is to facilitate the search for solutions to improve the customer experience for Odigo’s customers, and to strengthen Odigo’s technological capabilities.

S’inscrire sur Odigo Connect

Discover who chose Odigo Connect

  • CRM & BPM

PEGA

Odigo offers a CRM connector with Pega to reduce business complexity and provide a seamless use of Odigo software. Using Case Management, Pega Call can capture all agent interactions in
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  • Teams engagement

Peopleware WFM

Peopleware is a workforce management platform with all the software, integrations, and resources you need to optimize your WFM process from start to finish.
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  • Security & Operations

Pindrop

Pindrop helps contact centers get more from their voice interactions. Pindrop provides security, identity, and intelligence on calls and IVR interactions to help quickly authenticate customers, protect against fraud attacks,
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  • Channels

Predictive Dialler

Designed to streamline outbound campaigns, Noetica's predictive dialler delivers high performance, self pacing, AI powered technology which ensures that agents' talk time is doubled on average when compared to other
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  • AI & Analytics

Premium dashboard

With Premium Dashboard, Odigo provides tailor-made dashboards to monitor customer service activities. It is packaged as a complete end-to-end service, covering scoping, design, implementation and run. Based on the Qlik
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  • CRM & BPM

Salesforce connector

Odigo integration with Salesforce’s CRM enables a memorable experience for both customers and agents that leverages unified smart routing regardless of the channel for increased customer satisfaction. Combining Odigo and
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  • Customer’s voice

SatisFactory Feedback

Feedback is a French SaaS solution for managing and analyzing the voice of the customer. It gathers customer feedback (surveys and online review) and analyzes the whole customer journey thanks
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  • Teams engagement

Screen Recording

Storavox screen recording makes it easy to identify coaching opportunities and to learn by observing how agents use applications and add data to CRM applications. It helps to understand and
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  • Channels

SightCall Visual Support

SightCall is an enterprise-grade video cloud platform helping service leaders improve outcomes without deploying unnecessary support to the field. We blend the digital and physical worlds into a real-time collaborative
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ODIGO CONNECT

Why join Odigo Connect?

Access to a large network of Odigo customers

Increased business thanks to leads generated by Odigo

Visibility of your company logo on Odigo websites

Ready to transform your customer relationships?

Find out how Odigo can adapt to your business challenges and organisation.

Request a demo