Odigo Connect
Odigo Connect is Odigo’s marketplace. Its aim is to facilitate the search for solutions to improve the customer experience for Odigo’s customers, and to strengthen Odigo’s technological capabilities.
Discover who chose Odigo Connect
- Teams engagement
Quality monitoring solution for customer experience and employee engagement optimization Considered the industry benchmark, #HQM is the must-have SaaS tool for companies whose internal/external customer service department includes 10+ agents.
- AI & Analytics
Odigo omnichannel bot can seamlessly integrate IBM Watson advanced conversational AI to support customer self-service. The openness of Odigo’s platform enables infusing the latest AI capabilities from IBM into Odigo’s
- Telecoms
Odigo integration with MS Teams enables contact centers’ agents to access a collaborative platform that centralises and fluidifies the exchanges of work teams with real-time conversations. The two integrations of
- Security & Operations
Gatekeeper helps companies improve experiences, lower operational costs, mitigate fraud losses, and protect the brand through secure, seamless biometric authentication and intelligent, proactive fraud detection. With over 600 million biometric
- Security & Operations
Odigo Record enables call recordings to be scheduled based on a variety of rules, for later search and playback. Besides, agents and supervisors can manually activate the recording of a
- Telecoms
Odigo is a telecom operator, having interconnection agreements with 20+ operators such as BICS, BT, Telefonica, Orange, Bandwidth, Gamma, Colt, PCCW to ensure coverage in 110+ countries, providing all kind
- Security & Operations
Integrated with the Odigo's call flow, Voxpay DTMF clamping technology allows any agent to get the credit card details of a client over the phone, without any communication breakdown, all
ODIGO CONNECT
Why join Odigo Connect?
Access to a large network of Odigo customers
Increased business thanks to leads generated by Odigo
Visibility of your company logo on Odigo websites
Ready to transform your customer relationships?
Find out how Odigo can adapt to your business challenges and organization.