Odigo Connect

Odigo Connect is Odigo’s marketplace. Its aim is to facilitate the search for solutions to improve the customer experience for Odigo’s customers, and to strengthen Odigo’s technological capabilities.

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Discover who chose Odigo Connect

  • Customer’s voice

SatisFactory Feedback

Feedback is a French SaaS solution for managing and analyzing the voice of the customer. It gathers customer feedback (surveys and online review) and analyzes the whole customer journey thanks
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  • Teams engagement

Screen Recording

Storavox screen recording makes it easy to identify coaching opportunities and to learn by observing how agents use applications and add data to CRM applications. It helps to understand and
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  • Channels

SightCall Visual Support

SightCall is an enterprise-grade video cloud platform helping service leaders improve outcomes without deploying unnecessary support to the field. We blend the digital and physical worlds into a real-time collaborative
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  • Telecoms

SMS

SMS is much popular and used for both interpersonal communications and mass campaigns. Odigo allows you to use SMS from the agent console to engage individual conversations with your customers.
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  • Customer’s voice

Sphinx Declic

Sphinx Declic is a web solution used for online surveys. User-friendly, efficient and open, it seamlessly integrates all survey functions – from survey design to Web/SMS collection and shared analysis
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  • Customer’s voice

Sphinx iQ 3

Sphinx iQ 3 is the leading solution for the collection, quantitative and qualitative analysis of your data and data visualization in order to maximize the benefits of your research and
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  • Security & Operations

SSO

SSO (Single Sign On) enables users to authenticate with a single user ID and password to any component. Once logged in, he can access service without re-authenticating. On top of
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  • Teams engagement

Timesquare WFM

Workforce, Schedules and Time Management: your collaborative and smart tool (Re)Organize the life of the company around optimized daily schedules offering the best balance between employee engagement and customer experience.
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  • Teams engagement

Verint Workforce Engagement

With Odigo CCaS, benefit from Verint’s Workforce Engagement (WFE) solutions to improve overall performance. Turn your agents into ambassadors with Verint Quality Management application. Raise your productivity and offer more
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ODIGO CONNECT

Why join Odigo Connect?

Access to a large network of Odigo customers

Increased business thanks to leads generated by Odigo

Visibility of your company logo on Odigo websites

Ready to transform your customer relationships?

Find out how Odigo can adapt to your business challenges and organization.

Request a demo