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Odigo Connect

Odigo Connect is Odigo’s marketplace. Its aim is to facilitate the search for solutions to improve the customer experience for Odigo’s customers, and to strengthen Odigo’s technological capabilities.

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Discover who chose Odigo Connect

  • Teams engagement

2MARES Workforce Engagement

2MARES is the leading Workforce Engagement Management (WEM) solution in the Spanish and Latin-America market. 2MARES is an all-in-one WFM and QUALITY MANAGEMENT solution fully integrated with Odigo CaaS and
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  • Channels

Acceo

With Acceo, ensure full accessibility to your services for Deaf, hard-of-hearing and non-French-speaking hearing customers, by phone, via video-call or on-site. A smooth, barrier-free communication experience, whatever the context.
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  • Channels

Agendize

Agendize provides a fully interoperable, omnichannel appointment scheduling solution that integrates seamlessly into your customer relationship environments. We optimize your customer journeys, help you reduce unnecessary calls, and boost agent
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  • Channels

DialOnce Visual IVR

DialOnce orchestrates contact journeys (from voice or digital) in order to solve your customers' needs by orienting them to the best channel.
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  • CRM & BPM

Dynamic Call Scripting

A low code/no code solution for the mapping of business processes that accompany a customer interaction from start to finish guiding the agent flexibly to the best and most effective
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  • AI & Analytics

Google CCAI

Odigo Omnichannel Bot benefits from Google’s groundbreaking CCAI technologies to provide the conversational experiences customers expect with state-of-the-art transcription accuracy and high-fidelity speech, to meet your customers globally.
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  • AI & Analytics

Google Dialogflow

Odigo Omnichannel Bot benefits from Google Dialogflow CX’s Natural Language Understanding capabilities to provide the conversational experiences customers expect. The openness of Odigo’s platform allows leveraging the latest AI innovation
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  • Teams engagement

Hubicus Quality Monitoring

Quality monitoring solution for customer experience and employee engagement optimization Considered the industry benchmark, #HQM is the must-have SaaS tool for companies whose internal/external customer service department includes 10+ agents.
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  • AI & Analytics

IBM Watson

Odigo omnichannel bot can seamlessly integrate IBM Watson advanced conversational AI to support customer self-service. The openness of Odigo’s platform enables infusing the latest AI capabilities from IBM into Odigo’s
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ODIGO CONNECT

Why join Odigo Connect?

Access to a large network of Odigo customers

Increased business thanks to leads generated by Odigo

Visibility of your company logo on Odigo websites

Ready to transform your customer relationships?

Find out how Odigo can adapt to your business challenges and organisation.

Request a demo